You probably should print this!
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The order here is important so stay with the order presented
1. We must uninstall the entire suite to do this
2. so turn off disable every thing you can within ZA Firewall and Antivirus
3. Run Msconfig and uncheck all ZA items.
4. Download extract Autoruns
http://live.sysinternals.com/autoruns.exe
run it click the Everything Tab.
Go slowly down the list watch for anything not microsoft.
Find any line pertaining to ZA Zone labs etc,rt click that line and delete it!
5. Reboot
6. If there is an entry in Add/remove programs for ZA continue here if not go to step 8.
Use the advanced features of Revo Uninstaller
http://www.revouninstaller.com/revo_..._download.html
Run it rt click chose the entries for or related to ZA
if any and click uninstall, after the ZA uninstall process click OK on the "Select and uninstall mode" chose Advanced then next.
The uninstall runs. When that completes click next. On the "Found leftover registry items" wait until Select all becomes Bold then click Select all, then delete.
When screen clears click next. If there are leftover files and folders on the HD do the same as for Registry items select all and delete all.
This should be an eye opener as to what would have been left and believe me that is not all.
7. Reboot once more.
8. Drag mouse and copy all in the box below, watch the sliders and go all the way to the bottom, then open a cmd prompt and paste to the black screen.
It should close when finished. You may see errors due to this process is cleaning for several versions of ZA.
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Code:
@echo off
:: Cleanup ZA after install
cd\
rd /s /q "C:\Program Files\Zone Labs"
rd /s /q "C:\WINDOWS\Start Menu\Programs\Zone Labs"
attrib -h -s -r ZAMailSa*.* /s
attrib -h -s -r "zonealarm pro"*.* /s
attrib -h -s -r Zonelabs*.* /s
attrib -h -s -r "zone labs*.*" /s
attrib -h -s -r "Internet logs"*.* /s
attrib -h -s -r vsconfig.xml /s
attrib -h -s -r vsdata.dll /s
attrib -h -s -r vsdata95.vxd /s
attrib -h -s -r vsdatant.sys /s
attrib -h -s -r vsmon.* /s
attrib -h -s -r vsmonapi.dll /s
attrib -h -s -r vsnetutils.dll /s
attrib -h -s -r vspubapi.dll /s
attrib -h -s -r zaplus.* /s
attrib -h -s -r zapro.* /s
attrib -h -s -r zllictbl.dat /s
attrib -h -s -r zlparser.dll /s
attrib -h -s -r zonealarm.exe /s
attrib -h -s -r zoneband.dll /s
attrib -h -s -r vsutil.dll /s
attrib -h -s -r zlclient.* /s
attrib -h -s -r Zonelabs*.* /s
del ZAMailSa*.* /f /q
del "zonealarm pro"*.* /f /q
del Zonelabs*.* /f /q
del "zone labs*.*" /f /q
del "Internet logs*.*" /f /q
del vsconfig.xml /f /q
del vsdata.dll /f /q
del vsdata95.vxd /f /q
del vsdatant.sys /f /q
del vsmon.* /f /q
del vsmonapi.dll /f /q
del vsnetutils.dll /f /q
del vspubapi.dll /f /q
del zaplus.* /f /q
del zapro.* /f /q
del zllictbl.dat /f /q
del zlparser.dll /f /q
del zonealarm.exe /f /q
del zoneband.dll /f /q
del vsutil.dll /f /q
del zlclient.* /f /q
del Zonelabs*.* /f /q
del Zonelabs*.* /f /q
del "C:\WINDOWS\All Users\Start Menu\Programs\StartUp\ZoneAlarm Pro.lnk" /f /q
del C:\WINDOWS\SYSTEM\vsdata.dll /f /q
del C:\WINDOWS\SYSTEM\Vsdata95.vxd /f /q
del C:\WINDOWS\SYSTEM\vsdatant.sys /f /q
del C:\WINDOWS\SYSTEM\vsmonapi.dll /f /q
del C:\WINDOWS\SYSTEM\vspubapi.dll /f /q
del C:\WINDOWS\SYSTEM\vsutil.dll /f /q
del C:\WINDOWS\SYSTEM\zllictbl.dat /f /q
del C:\WINDOWS\SYSTEM\zlparser.dll /f /q
del C:\WINDOWS\SYSTEM\ZoneLabs\Migrate.dll /f /q
del C:\WINDOWS\SYSTEM\ZoneLabs\vsdb.dll /f /q
del C:\WINDOWS\SYSTEM\ZoneLabs\vsmon.exe /f /q
del C:\WINDOWS\SYSTEM\ZoneLabs\vsruledb.dll /f /q
del C:\WINDOWS\SYSTEM\ZoneLabs\minilog.exe /f /q
del C:\WINDOWS\Internet Logs\IAMDB.RDB /f /q
del "C:\WINDOWS\Internet Logs\W98-DHIGHT.ldb" /f /q
del C:\WINDOWS\SYSTEM\ZoneLabs\html.tdr /f /q
reg delete HKEY_CLASSES_ROOT\ZAMailSafe
reg delete HKEY_CURRENT_USER\Software\Zone Labs
reg delete HKEY_LOCAL_MACHINE\Software\Zone Labs
reg delete HKEY_USERS\.DEFAULT\Software\Zone Labs
reg delete HKLM\System\ControlSet001\enum\Root\LEGACY_VSMON
reg delete HKLM\System\ControlSet001\enum\Root\LEGACY_VSDATANT
reg delete HKLM\System\ControlSet002\enum\Root\LEGACY_VSMON
reg delete HKLM\System\ControlSet002\enum\Root\LEGACY_VSDATANT
reg delete HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\VSDATA9
exit
exit
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9. Run CCleaner Temp and Registry cleaner repeatedly until clean.
10. Optional but highly recommended D/L Regseeker
http://www.hoverdesk.net/freeware.htm
Then use its Find in registry for, zonelabs, zone labs, zonealarm, ZAMail and zlclient and delete all it finds.
You can the do a general Registry clean select all boxes and chose to back up. But only after a reboot.
Since you just ran CCleaners registry cleaner. Always boot between Registry cleans.
This should be a learning and eye opening experience as you see what a poor uninstall process leaves behind. And why sometimes it will not reinstall or install properly.
Mike
