My computer will not respond

By asilaydying26
Dec 22, 2009
  1. i have an hp pavilion dv4-1220us entertainment notebook pc 64 bit,it is having problems responding. i am not great with computers but have tried everything. i boot the system when i reach desktop automatically it will not respond and or let task manager close out of anything. whats wrong? what can i do? i keep restarting and nothing same process over and over again. i have anti virus security and it never alerted to any viruses. can someone help guide me through please?
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Can you boot into Safe Mode? What anti-virus security are you running?
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