My laptop crashes whilst watching videos

By Jarrad97 ยท 4 replies
Dec 11, 2011
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  1. Hello, i have had my laptop for a year almost and i have had this problem most of the time. when i try and watch videos(youtube) the screen goes blank for a few seconds then it comes back on telling me that the "desktop driver stopped working and has recoverd". it also says "desktop manager stopped working and was closed." can someone please help?

    system details:
    Pentium(R) Dual-Core
    CPU T4500
    2.30ghz 2.30ghz

    64 bit operating system
    3gb RAM
  2. raybay

    raybay TS Evangelist Posts: 7,241   +10

    Please tell us more about computer brand and model, opeating system, etc.
    You are missing software or drivers, usually free, than will enable proper operation when downloaded and installed from the maker of your computer, or your operating system.
    It could also be resources limits such as memory.
  3. mike1959

    mike1959 TS Evangelist Posts: 1,034   +55

  4. SNGX1275

    SNGX1275 TS Forces Special Posts: 10,742   +421

    You won't need Java for watching Youtube (and similar) videos. You need Flash. So might be worth checking if he's using the latest version, and also updating video drivers.
  5. Jarrad97

    Jarrad97 TS Rookie Topic Starter

    i have added the details

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