My sound does not work properly

[diane-h]

i am using a pair of tsunmi speakers, i can hear sound when i dial up, but got no sound on anything else anyone got any suggestions please

 

[DonNagual]

Hello, and welcome to techspot!

We need to know a bit more about your computer. Please fill in as much info as you know in your "profile".

A couple of questions:

1. How long have you had the computer?
2. Did it EVER have sound?

The problem is likely one of two things.

1. You have the volume on mute in your sound settings
2. You don't have the drivers installed.

Do you know how to check to see if it is problem #1?