Need haelp with recovery

By gboylan
Sep 8, 2008
  1. I joined this forum hoping to get some help with my laptop. I have a Toshiba Satellite. I have been having lots of problems with it and decided to use the recovery and applications disk that came with the comouter and restore it back to factory defaults. However, when i follow the directions to do the recovery I get an error message and the computer shuts down. I tried it a few times and am unable to do a recovery. My laptop is useless right now. Can anyone help?
  2. fastco

    fastco TS Booster Posts: 1,123

    Is the laptop setup in the bios to boot from the CD/DVD drive first? If not set CD/DVD to first boot device. Put the recovery disk in the drive and restart the computer and boot from the CD. If you still can't boot to the recovery disk then the CD might be scratched or corrupt. You can order new disks from Toshiba for like $25. Does the computer have a recovery partition?
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