Need help with W7

[Rabbit01]

How big is the file? I don't know anything about them but if the file is small, post it and maybe someone else can help you.

 

[learninmypc]

I click on it (Google_Earth_7.0.2.8415_131101-143810_1.dmp) & I get the screenshot in post #50

 

[Rabbit01]

Right click and selecting properties should show you file size.

 

[learninmypc]

Ok, I've done that but which tab do I click on? I have General, Security,Details,Previous versions.

 

[Rabbit01]

Should be under general, like in XP.

 

[learninmypc]

289 KB (296,065 bytes)

 

[Rabbit01]

That's pretty small. Post it and maybe someone can figure out your problem.

 

[learninmypc]

How do I post it?

 

[learninmypc]

In regards to post # 50, I got this link http://shell.windows.com/fileassoc/0409/xml/redir.asp?EXT=dmp

 

[Rabbit01]

How do I post it?

Clicking on the Upload a File button doesn't work? That's how I add pictures to my posts.

 

[learninmypc]

I think there is a mis understanding here. ALL my attachments in this thread are done by clicking Upload a file.
In post # 57 what exactly are you referring to? Thats is where I'm confused.

 

[Rabbit01]

Yep, the Upload a File button, so just keep doing what you've been doing.

 

[learninmypc]

If you're talking about post 47, "Don't know how big the dmp file is, but if it's small, maybe attach that to your post and hopefully someone can decipher and let you know what the problem is.",
it does not exist. when I click on it, I get the image in post # 50.
So I'm confused on how to post something that doesn't exist.
Ok, here is the path showing it is empty

 

[Rabbit01]

Thought you found it? What's that file you had in post #56? In your screen cap above, looks like you have Users> AppData, instead of Users>Thomas Paine>AppData.

 

[learninmypc]

I'm confused because there is no THOMAS~1. Going Users>Thomas Paine> there is no AppData

 

[Rabbit01]

Well, I'm confused as well, because looked like you found it at one point.

If GE the program doesn't work, what about the browser plugin? Have you tried that? It's a browser plugin so it lacks a lot of the features that you'll find in the program but depends on what you need, might be enough.

 

[learninmypc]

, What should I click on to post?

 

[cliffordcooley]

I'm confused because there is no THOMAS~1. Going Users>Thomas Paine> there is no AppData

"THOMAS~1" is the short 8 Character name for your long name "Thomas Paine". When long file names were created, they had to keep a short filename for compatibility. So every file/folder longer than 8 characters, has a short name as well as its full long name.

 

[learninmypc]

"THOMAS~1" is the short 8 Character name for your long name "Thomas Paine". When long file names were created, they had to keep a short filename for compatibility. So every file longer than 8 characters, has a short name as well as its full long name.

Well, I'm confused as well, because looked like you found it at one point.

If GE the program doesn't work, what about the browser plugin? Have you tried that? It's a browser plugin so it lacks a lot of the features that you'll find in the program but depends on what you need, might be enough.

View attachment 74946

Thank you cliffordcooley. I did check the plug in & it is up to date

 

[learninmypc]

I've got the box posted in 56 I think it is sitting on my desktop, what do I post from it?

 

[Rabbit01]

I've got the box posted in 56 I think it is sitting on my desktop, what do I post from it?

I'm not sure what you're asking? If you've found the dmp file then upload it, and wait for someone to help you w/ that.

 

[learninmypc]

The image in post # 56 & 66 I relocated it & it is on my desktop sitting there. If I click the change box,it gives me options on how to open it.



Below that is Advanced which gives me other choices.
What I'm asking is how do I find the dmp file to upload it?

 

[cliffordcooley]

What I'm asking is how do I find the dmp file to upload it?

If you relocated it to your desktop, the address should be something like "C:\users\owner\desktop".

From the properties dialog box, look under the location line for the address to the file you are viewing properties of.

 

[learninmypc]

This is what I'm telling you is on my desktop

If I click change, I get the first attached image in post #72. If I click Advanced, I get the lower image in same post.
The image in post # 66 is just sitting on my desktop. I can move it any place on my desktop which is why I'm trying to find out what next. It is NOT an icon.
I hope you aren't as confused as I am.

 

[Rabbit01]

I hope you aren't as confused as I am.

Yes, I am. So the dmp file is still where it's at, but the property box is still showing on the desktop? And you're still attempting to locate the dmp file?