I have an Acer Aspire One Netbook, which was running Windows XP until it crashed about six months ago. For a few weeks leading up to the crash, I had noticed problems with my computer - my webcam stopped working, some programs were disappearing, and my virus scan wasn't working. I downloaded a new virus program and it found nothing, so I assumed nothing was wrong. I assumed wrong. One morning I went to turn on my netbook and it displayed the following message to me: I have a Windows XP Installation disk from when we updated our old desktop computer. However, it won't seem to install, so I want to know what you think I should do. I have spent hours on the phone with both Acer support and Windows support and they cannot figure it out. I just need my netbook back, I do not even care about the files that are on it anymore. I realize they will be lost. Thanks in advance for any help!!!