Network disconnection when gaming

By xHellghostx ยท 11 replies
Aug 23, 2013
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  1. After looking for 2 weeks now I found this website that might help me with my problem

    Please bear in mind that this problem is happening only on my Desktop.
    Whenever I try to play an online game such as BF3, CS:GO or Gotham Imposters my internet disconnect and then reconnect again resulting me getting kicked out of the game, I tried these solutions
    • Reset the modem
    • Reset the router
    • Reinstalling NICs drivers
    • Ran anti virus/spyware/malware multiple times
    • Reset my network stat using specialized programs
    • Diagnosing the network from netstat to pinging Google (Nothing seem to be wrong with it)
    • Rebooted the PC over 50 times in the last 24 hours.
    • Flushed the DNS
    Yet the problem is still there and I have no idea how to fix it
    System specs:
    Windows 7 Home Premium x64 bit
    NIC: Realtek GBE and ASUS wireless card
    Router: Linksys e2100
    And this problem is happening on two network cards so it's not something wrong with my NIC my guess it's something to do with DNS.
    If you have an answer please let me know and if you have questions about extra information let me know so I can post them.

    P.S this is my DDS file report that you might need.

    Attached Files:

  2. jobeard

    jobeard TS Ambassador Posts: 11,128   +982

    DNS is not the issue. Much more likely you need to
    1) update the firmware in your router
    2) update the driver(s) for your NIC or WiFI

    and then set the router MTU to 1492
  3. xHellghostx

    xHellghostx TS Rookie Topic Starter

    Done that and no this happens only to my desktop my laptop works just fine without any problems, I noticed it's complaining about the hosts file in etc I deleted that once but then created the file and left it there.. After that this problem started to happen.

    P.S Please read the DDS file and you will understand what I'm saying.
  4. jobeard

    jobeard TS Ambassador Posts: 11,128   +982

    The etc\hosts file *MUST* contain at least one line localhost
    after making any change to it, you can either reboot or
    1. ipconfig /flushdns
    2. net stop "dns client"
    3. net start "dns client"
    as for the DDS line re DCOM, those are not related to browsing, but to applications.

    The job of the DNS is to only find the IP address from a URL or domain name and then it awaits another 'lookup'. If you connect to a site and crash thereafter, that's not the DNS' fault.

    You've got a raft and a half of games and VMware installed too.

    Let's ask the acid question: "What did you install or change just before you started suffering this symptom?"
  5. xHellghostx

    xHellghostx TS Rookie Topic Starter

    It happens only to games and nothing else, browsing is not affected at all, and what I did is I deleted the hosts file then I got hit by either a malware or a network hijack and suffered from redirecting issues and modified image elements (for example Steam had pornographic images) I had to use malware bytes to clear it and I didn't see such a problem since, the only problem that I am having now is this micro disconnection problem, whenever I launch a game it kicks me out after couple of minutes.. Please let me know if you need further information because you are the only one who is helping me with this.
  6. jobeard

    jobeard TS Ambassador Posts: 11,128   +982

    Ensure the localhost line is still present in your hosts file, flush the cache and restart the DNS Client service.

    set the router MTU to 1492 and restart the router

    When you've done these, .... get back to me
  7. xHellghostx

    xHellghostx TS Rookie Topic Starter

    That didn't work it's still the exact same problem.
  8. jobeard

    jobeard TS Ambassador Posts: 11,128   +982

    please give as much detail - - any message(s)?

    Make sure this is NOT related to just one game site [that would suggest server overload, license expired, ...].
    More than one site implies networking failure(s) in the hardware or software.

    "What did you install or change just before you started suffering this symptom?"
  9. xHellghostx

    xHellghostx TS Rookie Topic Starter

    No need to, I re installed the OS on another partition and I'm not seeing the problem anymore, I knew it was something related to the OS not to the router or the games I'm playing.
  10. xHellghostx

    xHellghostx TS Rookie Topic Starter

    Never mind it happened again.. And it says "Something went wrong now you are disconnected" that's for BF3 and the others just says I'm disconnected.
  11. xHellghostx

    xHellghostx TS Rookie Topic Starter

    I'm sorry Joe for the last comment it was a glitch with Windows it was updating the NIC driver, anyway thank you for your help and I will keep investigating the problem and I will post a solution here so no one have to go through what I went through.
  12. terry5880

    terry5880 TS Enthusiast Posts: 321

    In the router make sure plug and play is ticked and also any ports added to the router for the games as like I used to get it when connected on xbox once I added tcp udp ports to my router its all fine now ...look up port forwarding it might help im not sure I hope u sort it soon

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