New computer did not come with OS cd.

By williamj
Dec 5, 2005
  1. I just purchased a new computer from Circuit City. Seems to be a decent machine:
    Compaq 64bitAMD 2.4ghz, 512mb (including graphics card), 200gb hd.

    It runs Windows XP Home. I assumed the purchase would include the OS installation CD, but was not in box. When I called to ask about it, they said they don't include that anymore. They can however make me a "backup" of my installation.

    I've never had a machine without the OS installation CD. Is there a reason they are doing this?

    This is the first time I have used XP (I install W2K on my machines). Will this "backup" be able to install windows components? I assume they would just copy the restore drive that XP maintains.

    Hope someone can enlighten me a little.
  2. iss

    iss TechSpot Chancellor Posts: 1,994

    most the major computer retailers have not been givng OS disks with their machines for quite some time now. the OS files are usually stored on a seperate partition on the hard drive which can be accesed during bootup to do a recovery in case of problem. the biggest problem with that is if the Hard drive goes bad then your just out of luck.
  3. Rick

    Rick TechSpot Staff Posts: 4,572   +65

    The recovery disc(s) are available upon request and a $10 fee the last I checked. From HP at least, so I'm sure Compaq is the same.
  4. Samstoned

    Samstoned TechSpot Paladin Posts: 1,018

    time to go buy the xp pro version
    would not count on recovery fixing anything
    and what if's can be the biggest headache
    you are now at there mercy
    xp pro reg ebay price 80-125
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