New error....Mup.sys

By kiltedrogue
Nov 1, 2005
  1. I was working on a PC at work today and I've run accross an error that I can't identify. I get the Windows blue screen that says windows has been shut down to prevent damage to your computer...ect.

    The error is:

    STOP: 0x0000007e, (0xc0000005, 0xf99489ad, 0xf9e49520, 0xf9e49220)

    Mup.sys - Address F99489ad base at F993e000, datestamp 3b7ddf39

    I'm told the system is running windows xp and has 512 megs of Ram.

    When I boot in safe mode it goes right to this screen and goes no further. Any direction on what the issue might be would be tremdously helpful.

  2. Rick

    Rick TechSpot Staff Posts: 4,572   +65

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