New MSN account... can't message anyone.. why is this?

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pyromaster114

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So my friend created an MSN / Windows Live account so she could talk to some friends.
Apparently every time she tries to add a contact, and then send them a message, it doesn't work.

I had her test this by adding my username, and it didn't pop up with the normal "accept and add?" dialogue box.
I messed with this a bit further and got no where.

I decided to test this in a controlled environment. I created a new Windows Live account.
I then signed on to the account with meebo (a browser-based IM client) and tried to send myself a message.
It didn't work.

I'm lost at this point. I don't know what the problem could be at all. Any insight would be appreciated.
 
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