Ntfs.sys page fault in non page area bluescreen

Hi,

Can someone help me figure out what is causing this issue? It's Sony Vaio Laptop.

I've attached some of the minidumps. Thanks
 

Attachments

  • minidump.zip
    55.8 KB · Views: 4
Your issue is with the driver Rp_pkt32.sys a Radialpoint Filter driver file from company Radialpoint, Inc. belonging to product Radialpoint 6.0.0.

This may very well be a software that came pre-installed on your laptop.
 
Sounds like you need to remove this crap via:

http://kb.freedom.net/index.php?ToDo=view&Frame=1&questId=493&catId=13

Notice how old the driver is below, dated Thu Apr 05 14:50:35 2007 . Ouch!

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, 8403a9e0, 8682d030, 85fd26e0}

*** WARNING: Unable to verify timestamp for rp_pkt32.sys
*** ERROR: Module load completed but symbols could not be loaded for rp_pkt32.sys
Probably caused by : rp_pkt32.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 00000003, A device object has been blocking an Irp for too long a time
Arg2: 8403a9e0, Physical Device Object of the stack
Arg3: 8682d030, Functional Device Object of the stack
Arg4: 85fd26e0, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE: 3

IRP_ADDRESS: 85fd26e0

DEVICE_OBJECT: 8682d030

DRIVER_OBJECT: 86835ab8

IMAGE_NAME: rp_pkt32.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 461544fb

MODULE_NAME: rp_pkt32

FAULTING_MODULE: 87fc4000 rp_pkt32

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: ýÖ„ˆ]’@†‚‡

CURRENT_IRQL: 0

STACK_TEXT:
8213bacc 820773fb 0000009f 00000003 8403a9e0 nt!KeBugCheckEx+0x1e
8213bb28 82077018 8213bba0 8213bc50 82140801 nt!PopCheckIrpWatchdog+0x1ad
8213bb68 820f030b 821544e0 00000000 2f6deb60 nt!PopCheckForIdleness+0x343
8213bc88 820efecb 8213bcd0 88202b02 8213bcd8 nt!KiTimerListExpire+0x367
8213bce8 820f0635 00000000 00000000 0021b35b nt!KiTimerExpiration+0x22a
8213bd50 820ee89d 00000000 0000000e 00000000 nt!KiRetireDpcList+0xba
8213bd54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x49


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: 0x9F_3_IMAGE_rp_pkt32.sys

BUCKET_ID: 0x9F_3_IMAGE_rp_pkt32.sys

Followup: MachineOwner
---------

0: kd> lmvm rp_pkt32
start end module name
87fc4000 87fd2000 rp_pkt32 T (no symbols)
Loaded symbol image file: rp_pkt32.sys
Image path: \SystemRoot\system32\DRIVERS\rp_pkt32.sys
Image name: rp_pkt32.sys
Timestamp: Thu Apr 05 14:50:35 2007 (461544FB)
CheckSum: 0000BDDF
ImageSize: 0000E000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
 
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