hiya guys,
I have recently purchased a HP Pavilion DV2000. I got it in Jan this year only to try to turn it on one morning and failing. I entered my pass word and it looked as if it was about to bring me to the desk top which it never did. I did a system restore to a few weeks prior and it let me onto the dektop.
I then tried to access MSN messenger and everything I had running in the background had (not responding) by it. I un-installed MSN and re-installed but only to find the same problem, I firstly thought it was just MSN. I did a AVG check and it came up with ntoskrnl.exe (change/infected).
If I leave my laptop alone and running for more than 10 minutes then everything running has (not responding) by it but if i keep moving the mouse the laptop runs until I stop, MSN still wont open without crashing my laptop.
Has anyone had this problem before or knows of anyone who has had this problem. A full system restore is not an option as I didnt get any recovery disks with the laptop. Any further advise would be much appreciated.
many thanks
aston
I have recently purchased a HP Pavilion DV2000. I got it in Jan this year only to try to turn it on one morning and failing. I entered my pass word and it looked as if it was about to bring me to the desk top which it never did. I did a system restore to a few weeks prior and it let me onto the dektop.
I then tried to access MSN messenger and everything I had running in the background had (not responding) by it. I un-installed MSN and re-installed but only to find the same problem, I firstly thought it was just MSN. I did a AVG check and it came up with ntoskrnl.exe (change/infected).
If I leave my laptop alone and running for more than 10 minutes then everything running has (not responding) by it but if i keep moving the mouse the laptop runs until I stop, MSN still wont open without crashing my laptop.
Has anyone had this problem before or knows of anyone who has had this problem. A full system restore is not an option as I didnt get any recovery disks with the laptop. Any further advise would be much appreciated.
many thanks
aston