Pc crashes after a game is started

[petermei]

-hello as the title of this thread states" pc crashes after a game is started" I am wondering of any of you are having the same problem or had it in the past. I have had this pc for about 5 months and I have had no issues untill now.

my pc is a custom pc that I built on newegg and tiger direct.
the specs include:

cpu: AMD 8-core (4.0g) FX-8350
moboard: MSI 990FXA-GD80 V2 AM3+ socket
HDD: WD Black 1T sata3
SSD: samsung 128Gb
PSU: corsair HX 750W fully mod
GPU: HIS Radeon 7970 (925Hz) base clock

nothing is overclocked nor under clocked
-I have done many things to troubleshoot this peoblem but nothing has worked
-I have moved the gpu to another pcie bay slot and nothing changed
-I updated my amd catalyst drivers and nothing changed
-I also downgraded the amd catalyst drivers and nothing changed
-I did a dust removal on everything with compressed air and nothing changed
-I ran msi Kombuston gpu test and it runs for 4 seconds then my computer crashes and the screen has the analog "no signal" or "standby" note on the screen.
-I ran FurMark and that runs about 6 seconds and then my pc crashes
-I removed my led kit and removed unnecessary power supply cords attached to the pcu and nothing changed.
-I updated my AMD chipset drivers yesterday (jan 6 2014)


I dont know what to do anymore please help me!

 

[pghninja1]

What do you mean by "crashes?" Stop error, application closure, etc? Have you removed unnecessary entries in msconfig and uninstalled antivirus? What operating system is installed?

 

[petermei]

What do you mean by "crashes?" Stop error, application closure, etc? Have you removed unnecessary entries in msconfig and uninstalled antivirus? What operating system is installed?

windows 7 PRO
it goes to a black screen then sometimes it will recover for 3 seconds then it will finally crash and show on the screen that the monitor is going in standby mode even though the pc is still running.
I messed around in msconfig previousally and I had no problemswith clean boot but (I have the "clean boot" option on now) idk if I need to enable other things.. or disable things.

 

[pghninja1]

Take a look at the download link. Were these the AMD Catalyst and drivers you used?

http://support.amd.com/en-us/download/desktop?os=Windows 7 - 64

 

[petermei]

Yes

Take a look at the download link. Were these the AMD Catalyst and drivers you used?

http://support.amd.com/en-us/download/desktop?os=Windows 7 - 64

yes I have 13.12 installed

 

[mailpup]

Petermei, FYI, when answering the post just above yours, it is not necessary to quote it. If the post you are answering is lengthy and you are only responding to a portion of it, then you may quote that portion.

 

[Tmagic650]

See if any minidumps were produced by going to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files and right-click, sending the files to a compressed(zipped)folder. Upload this folder as a file here. Is the video card clean and free of dust and other debris?

 

[pghninja1]

Have you run diagnostics on the hardware? Could you contact AMD to request diagnostics specifically for the video card?