My laptop is roughly 3.5-4 years old, it was running very slow for a long time, but ran WoW and other things just fine. Anyway, one day it just crashed and it's gotten worse since then. I'll turn it on and every once in a while, it will stay on for hours, but mostly it hardly gets to the hp loading screen before shutting off... I could leave it off and alone for days, come and turn it on and it will shut off within 5 minutes, so I don't think it's a heating issue. It works perfectly fine in safe mode, so I factory reset it and nothing changed. Checked the ram and that wasn't seated right, so my dad fixed that and it still shits out on me. Hp envy