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Please help! cool.exe and dialer.generic

By rizstar
Aug 10, 2006
  1. Yesterday, I was surfing some websites and suddenly my norton alerted me that I have some malware called dialer.generic. It seems the file it is coming from is cool.exe which is from my system32 folder. I deleted cool.exe, however the dialer.generic thing still comes up! i have installed my other anti-spyware softare like spybot, adaware, xoftspy and ewido, and they alert me about this but after i quarantine it, it still alerts me about this half an hour later. Can someone please help me how to get rid of this!

    i'm trying to post my hijackthis log, but it has too many characteristics and it wont let me post!
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Go HERE and follow the instructions exactly.

    Post a fresh HJT log as an attachment into this thread, only after doing the above.

    Regards Howard :wave: :wave:
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