Please Help i have SERIAL99

[rudy1923]

for whatever reason i got serial99 on my compy too and it wont let me access the "run", "search", nor will it let me shut down my computer without logging off first. in fact thats the only option i have in that area. can anyone help me. i've downloaded all the little software things that evilfantasy suggested and while i got rid of most of the issues i cant get to the above stated files nor can i use my task manager. HELP ME PLEASE!!!!

(Moderator edit: Posts merged. Repeat posts.)

 

[kitty500cat]

Hello rudy1923 and welcome to TechSpot.

Please open a new thread in our Security and the Web forum, providing as many details about your problem as possible.

Regards

 

[Rik]

You need to have a read of this - If your system is infected. Read this before deciding whether to CLEAN or REFORMAT.

Then if you should wish to proceed with cleaning your system you need to go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

Post fresh HJT, Combofix, and AVG Antispyware logs as ATTACHMENTS into this thread, only after doing the above.
We also need to know the result of Panda Antirootkit.


This thread is for the use of rudy1923 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.