Previously Installed XP

By macx
Nov 18, 2006
  1. My C drive crashed, needed some of the data, so took
    it to a data recovery firm.

    Had also lost my hard copy of the product code (XP), so
    asked if they could try to recover that. No luck.
    (For what they charged, they should have provided me
    with a new drive and a new XP!!)

    Anyway, they sent me a copy of XP on a non-original
    disc with the loaner drive they had put my recovered
    data in. When I told them I didn't believe I could use
    it as it had been installed on one or more other machines,
    they said it would be no problem, even with getting
    MS updates etc.

    I really don't feel "comfortable" installing it or esp.
    getting online with that in my machine.

  2. iss

    iss TechSpot Chancellor Posts: 1,994

    if they could retrieve data they should have been able to get the key.
    as far as the disc they sent go ahead and try it. if micorosift says it isnt legal it;s not your fault it's the data recovery places problem.
  3. toothmkr57

    toothmkr57 TS Rookie Posts: 16

    correct me if I'm wrong, but about 4 or so months ago Microsoft sued someone and lost on this very issue. The ruling was that the disk itself is just a data disk, anyone can use anyone's at anytime. The purchase is for the Key, and the key only. If you purchased an oem copy from a Dell or Gateway, it only accepts certain key code strings (something about a different algorithm?). So your original key, if you had it or not, only works with certain installs. And similarly for retail purchases, however, either way you should be able to contact Microsoft and talk to a customer service person. Just my experience, with the company and things I have been told. SO I would say yes to your ability to use the disk teh revocery company sent you, but without a key you may be out of luck???

    P.S. Out of curiosity what did your data recovery place charge, I am sort of having the same problem, PM me if you don't want to share publicly.
  4. macx

    macx TS Evangelist Topic Starter Posts: 718

    They did send the key for the XP they sent.

    When I took it to them, they made a fairly big
    deal about a "free evaluation".

    They did, of course, say the cost would depend
    on how much work they had to go thru, what
    processes/applications, etc, they had to use.

    However, they said generally $600 & up.

    As this was strictly personal, non-business use,
    the only value was in how much I wanted the
    data, and I told them that $600 was really more
    than it might be worth just for personal use.

    So they proceeded with the evaluation, but
    did NOT call and inform me of what the cost
    would be, but went ahead and retrieved the data.

    THEN they called me with a price of $1125.00!!

    I immediately protested, so they "graciously"
    knocked off $200 (wow!).

    As they took my credit card info when I filled
    out their info form when I brought the drive in,
    not much I could do at that point.

    Seemed like a pretty deliberately established
    procedure to, at best, allow them to charge
    more than what they lead me to believe.
    And not informing me about the results of
    their "free evaluation" before they proceeded
    to retrieve the data seems like the old
    "bait and switch" routine.

    The outfit's name is Reynolds in Longmont CO.
Topic Status:
Not open for further replies.

Similar Topics

Add your comment to this article

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...