Programs unable to load Java Runtime Environment..

By ydontwenukeu ยท 6 replies
Feb 14, 2011
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  1. Hi, I have been trying to run a couple P2P programs and none of them are working. They all give me a similar message claiming that it cannot load the Java Runtime Environment and I need to get the newest version of Java.

    I go to the Java site and it says I have the current recommended version. So I try uninstalling and reinstalling the programs but I get the same message. I then try to uninstall Java via the Add/Remove programs (running XP SP3) and I am unable to do so, it gives me an error message reading: ' Internal Error 2753. regutils.dll '

    Any help with this matter would be much appreciated. Thank you.
  2. Mark56

    Mark56 TechSpot Paladin Posts: 1,886

    This sounds like the Java installation has become corrupted. Use the Windows Installer clean up Utility from the link belowand see if that helps. If that doesn't work then search for the free version of Revo Uninstaller and use that. You should remove all the old Java installations if you have any. This will leave you with a clean start to reinstall the latest version.

    Switch off all anti virus and your firewall while downloading Java, Spybot in particular if you have it.
  3. ydontwenukeu

    ydontwenukeu TS Rookie Topic Starter Posts: 30

    So I d/led and ran the Windows Installer Cleanup and removed the version of Java. It seemed to remove it as it was gone from the Add/Remove list. So I went to the Java site and it claimed I still had the current recommended version of Java... D/led the Revo Uninstaller and Java was gone from the list... I d/led the newest version of Java anyways and attempted to install but it also claimed that it was already installed on my computer...

    Not sure what I should do. Also, I get a message that says jushed.exe (I think thats what it was called) has encountered a problem and must close. Any other ideas?
  4. jobeard

    jobeard TS Ambassador Posts: 11,167   +986

  5. Mark56

    Mark56 TechSpot Paladin Posts: 1,886

    This may also help if you are still stuck. Even if Java has gone from the installed programs list this shows you how to locate registry keys which relate to Java so you can delete them.

    You could also try the free software CCleaner (easily found from a search) which should also remove any registry entries that Java left behind.

    From the error messages you receive it is clear that some remnants of Java still remain on the system, it is just a matter of finding them.
  6. ydontwenukeu

    ydontwenukeu TS Rookie Topic Starter Posts: 30

    Went to both pages and both said that Java is working and up to date even though it is removed from the Add/remove programs list so I am not sure how to get a clean uninstall of Java..

    I d/led and ran the CCleaner program and ran the fix on whatever came up. Java still claims that it is running and up to date. I am lost as to what to do.
  7. Mark56

    Mark56 TechSpot Paladin Posts: 1,886

    There must be something still in your system. I just found this which (fingers crossed) should help.

    Click on the Software tab and then on Download Windows Binary (.zip file). That will get you a program called JavaRa which should clean out anything that is left.

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