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Red biohazard

By EEI ยท 62 replies
Jul 11, 2008
  1. EEI

    EEI TS Rookie Topic Starter Posts: 47

    going back to the main Kaspersky page and trying to restart, I got an icon that asks to manage add-ons again. When I opened this it shows enabled and disabled programs. Those included in the 4 disabled ones are Jave Runtime, and SunJava console.
  2. EEI

    EEI TS Rookie Topic Starter Posts: 47

    Just posting on here. It does show Java 6 update 7 enabled
    edit...just switched to a different computer for Techspot
  3. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    can you enable those 2?
  4. EEI

    EEI TS Rookie Topic Starter Posts: 47

    Shut down and did a restart to see if I can restart them. edit:that allowed me to approve kaspersky. It ran the scan a bit then said a Java applet had not started, I hit ok and it restarted the scan. When I get the results I'll post them It downloaded the Kaspersky program for scanning fairly quickly, but the 'updates' that it went directly into, without request, seems to be very large.
  5. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    yea it can take a while. if it doesn't work for some reason we can use a different one that works similarly
  6. EEI

    EEI TS Rookie Topic Starter Posts: 47

    Kaspersky log

    Here it is. Interesting that there are Java and Trend related files
  7. EEI

    EEI TS Rookie Topic Starter Posts: 47

    I'm on a time crunch now for traveling. Hopefully I can do some at airports, etc this evening, or I'll wait till tomorrow. I have an hour or so. I have the Kaspersky minimized, haven't done anything with the files yet.
    Edit: I'm closing kaspersky. I'll be online again ina couple of hours and check to see if there's any posts.
    Thanks again for all your help.
  8. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    That's nothing bad, but lets clean it up anyways.

    First go here:
    C:\Documents and Settings\Administrator\Local Settings\Temp

    Delete everything inside the temp folder but not the folder itself


    Next go here:
    C:\Program Files\Trend Micro\OfficeScan Client\SUSPECT

    Delete everything inside the Suspect folder but not the folder itself.


    • Launch Malwarebytes' Anti-Malware
    • Select the More Tools Tab
    • Under FileASSASSIN select Run Tool
    • Navigate to <C:\WINDOWS\erem.exe>
    • Press Open


    Uninstall Combofix
    * Click START then RUN
    * Now type Combofix /u in the runbox
    * Make sure there's a space between Combofix and /u
    * Then hit Enter.

    * The above procedure will:
    * Delete the following:
    * ComboFix and its associated files and folders.
    * Reset the clock settings.
    * Hide file extensions, if required.
    * Hide System/Hidden files, if required.
    * Set a new, clean Restore Point.


    OTCleanit! by Oldtimer
    • Download OTCleanIt
    • Click the CleanUp! button.
      • It will go thorugh the list and remove all of the tools it finds and then delete itself (requiring a reboot).


    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
    1. Set correct settings for files
      • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
      • Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
      • If unchecked please check Hide protected operating system files (Recommended)
      • Click OK

      clear system restore points

      • This is a good time to clear your existing system restore points and establish a new clean restore point:
        • Go to Start > All Programs > Accessories > System Tools > System Restore
        • Select Create a restore point, and Ok it.
        • Next, go to Start > Run and type in cleanmgr
        • Select the More options tab
        • Choose the option to clean up system restore and OK it.
        This will remove all restore points except the new one you just created.

    2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
      1. From within Internet Explorer click on the Tools menu and then click on Options.
      2. Click once on the Security tab
      3. Click once on the Internet icon so it becomes highlighted.
      4. Click once on the Custom Level button.
        • Change the Download signed ActiveX controls to Prompt
        • Change the Download unsigned ActiveX controls to Disable
        • Change the Initialize and script ActiveX controls not marked as safe to Disable
        • Change the Installation of desktop items to Prompt
        • Change the Launching programs and files in an IFRAME to Prompt
        • Change the Navigate sub-frames across different domains to Prompt
        • When all these settings have been made, click on the OK button.
        • If it prompts you as to whether or not you want to save the settings, press the Yes button.
      5. Next press the Apply button and then the OK to exit the Internet Properties page.
    3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

      See this link for a listing of some online & their stand-alone antivirus programs:

      Virus, Spyware, and Malware Protection and Removal Resources

    4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

      For a tutorial on Firewalls and a listing of some available ones see the link below:

      Understanding and Using Firewalls

    6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.This is done in Vista through control panel -> windows updates.

    7. Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

      A tutorial on installing & using this product can be found here:

      Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

    8. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    9. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.

    here are some additional utilities that will enhance your safety

    • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
    • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to which is your local computer
    • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
    • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
      Using Winpatrol to protect your computer from malicious software
  9. EEI

    EEI TS Rookie Topic Starter Posts: 47

    I do not have a Local Settings or Temp file in the C;Doc & settings/Administrator file...
    I do have a .SundownloadManager file in there from today. So do I continue? I'm catching a plane now. so will follow up later. I did go into the Trend office and deleted the suspect items there (4 sent my recylce folder) I'll have time later this evening to spend time going through the rest.
  10. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    Show hidden files through windows explorer (XP)
    • Access Windows Explorer by clicking Start, point to All Programs, Accesories, and then click Windows Explorer. Or hold the windows key and press E
    • On the Tools menu in Windows Explorer, click Folder Options
    • Click the View tab.
    • Under Hidden files and folders, click Show hidden files and folders
    • Remove the checkmark from the checkbox labeled Hide protected operating system files
    • Remove the checkmark from the checkbox labeled Hide file extensions for known file types
    • Put a checkmark in the checkbox labeled Display the contents of system folders.

    now try navigating to the temp folder
  11. EEI

    EEI TS Rookie Topic Starter Posts: 47

    OK that allowed me to get into the local settings/temp file. There were 249 folders in that file. You did mean temp and not temp internet I'm assuming.
    As I started to delete them, several came up as being used, etc. Some were related to Zone alarm one that would not delete was a fbl.dll (feature based library?)
  12. EEI

    EEI TS Rookie Topic Starter Posts: 47

    Should I go ahead with repairs starting with Post 58? What about that fbl.dll file? I'm able to be on the computer most of today.
  13. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    don't worry about those few files that are in use. just go ahead with post 58
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