Hello, I have a quick question.
I'm a tech at a computer shop and a customer brought in two laptops for a data transfer. He has an XPS and said he puts his computer in a safe at night and one morning after taking it out that it would not turn on (only a single LED light signaling power on). Microsoft concluded bad mobo.
During the data transfer I removed all the components including the internal video card. Attempted booting up the computer the single LED came on again along with the front panel LEDs.. after about 30 seconds it shut off like it had been.
I completely reassembled and turned on to double check, and it booted up successfully.
The customer said he heard a rumor that safes might damage a computer. I doubt the rumor and think that the components might have just gotten lose.
Your thoughts?
An advanced thank you.
I'm a tech at a computer shop and a customer brought in two laptops for a data transfer. He has an XPS and said he puts his computer in a safe at night and one morning after taking it out that it would not turn on (only a single LED light signaling power on). Microsoft concluded bad mobo.
During the data transfer I removed all the components including the internal video card. Attempted booting up the computer the single LED came on again along with the front panel LEDs.. after about 30 seconds it shut off like it had been.
I completely reassembled and turned on to double check, and it booted up successfully.
The customer said he heard a rumor that safes might damage a computer. I doubt the rumor and think that the components might have just gotten lose.
Your thoughts?
An advanced thank you.