.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 21/12/2008 07:31:06
System Uptime: 27/02/2014 05:57:07 (2 hours ago)
.
Motherboard: Wistron | | 360C
Processor: Intel(R) Pentium(R) Dual CPU T3400 @ 2.16GHz | CPU | 2166/667mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 222 GiB total, 150.883 GiB free.
D: is FIXED (NTFS) - 11 GiB total, 1.794 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP535: 02/12/2013 01:02:33 - Windows Update
RP536: 02/12/2013 03:00:26 - Windows Update
RP537: 08/12/2013 19:06:52 - Windows Update
RP538: 10/12/2013 20:14:16 - Windows Update
RP540: 23/12/2013 12:44:35 - First Restore Point
RP541: 23/12/2013 12:56:17 - Windows Update
RP542: 23/12/2013 13:15:33 - Windows Update
RP543: 23/12/2013 13:49:37 - Windows Update
RP544: 23/12/2013 13:54:08 - Installed Rapport
RP545: 23/12/2013 19:59:00 - Restore Operation
RP546: 23/12/2013 20:21:49 - Windows Update
RP547: 23/12/2013 22:46:50 - Installed Rapport
RP548: 17/01/2014 12:00:19 - Windows Update
RP549: 24/02/2014 15:33:49 - Windows Update
RP550: 24/02/2014 15:44:15 - Windows Update
RP551: 24/02/2014 16:58:19 - Installed Rapport
RP552: 24/02/2014 17:03:22 - Windows Update
RP553: 26/02/2014 06:21:14 - Before Search Conduit removal
.
==== Installed Programs ======================
.
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe Flash Player 12 ActiveX
Adobe Reader 9.5.5
Adobe Shockwave Player
Atheros Driver Installation Program
BT Desktop Help
BT Yahoo! Toolbar
BTHomeHub
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Conexant HD Audio
CyberLink DVD Suite
CyberLink YouCam
D3DX10
ESU for Microsoft Vista
FileParade Bundle
GearDrvs
GoToAssist Corporate
HDAUDIO Soft Data Fax Modem with SmartCP
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Doc Viewer
HP DVD Play 3.7
HP Help and Support
HP Quick Launch Buttons 6.40 H2
HP Total Care Advisor
HP Update
HP User Guides 0118
HP Wireless Assistant
HPAsset component for HP Active Support Library
HPNetworkAssistant
HPTCSSetup
Intel(R) Graphics Media Accelerator Driver
Java 7 Update 7
Java Auto Updater
Java(TM) 6 Update 7
Junk Mail filter update
LightScribe System Software 1.14.17.1
Malwarebytes Anti-Malware version 1.75.0.1300
Messenger Companion
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4.5.1
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Mozilla Firefox 20.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee Reveal
My HP Games
NetWaiting
Norton Internet Security
OGA Notifier 2.0.0048.0
Power2Go
PowerDirector
Rapport
Realtek 8169 8168 8101E 8102E Ethernet Driver
Realtek USB 2.0 Card Reader
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2817641) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2837615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2837617) 32-Bit Edition
Segoe UI
Spelling Dictionaries Support For Adobe Reader 9
Synaptics Pointing Device Driver
Trusteer Endpoint Protection
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Yahoo! Detect
.
==== Event Viewer Messages From Past Week ========
.
27/02/2014 05:58:40, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
27/02/2014 05:58:40, Error: Service Control Manager [7000] - The Norton Internet Security service failed to start due to the following error: The system cannot find the path specified.
27/02/2014 05:57:59, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.0.4 for the Network Card with network address 00242B17B9E0 has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
27/02/2014 05:57:50, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.0.3 for the Network Card with network address 001F16584EC9 has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
26/02/2014 08:02:13, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect.
26/02/2014 07:57:12, Error: Service Control Manager [7030] - The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
26/02/2014 07:32:23, Error: Service Control Manager [7034] - The XAudioService service terminated unexpectedly. It has done this 1 time(s).
25/02/2014 00:34:30, Error: atapi [11] - The driver detected a controller error on \Device\Ide\IdePort0.
24/02/2014 15:51:02, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Search Source Path:
http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x8024001e Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
24/02/2014 15:43:34, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
24/02/2014 15:43:34, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
24/02/2014 15:41:50, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
24/02/2014 15:29:33, Error: EventLog [6008] - The previous system shutdown at 15:10:10 on 17/01/2014 was unexpected.
.
==== End Of File ===========================
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16533
Run by PJB at 7:22:26 on 2014-02-27
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.3002.1539 [GMT 0:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\BT Broadband Desktop Help\btbb\MA\8.4.0.53.bt.0.5\ma\bin\MAHostService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\BT Broadband Desktop Help\btbb\MA\8.4.0.53.bt.0.5\ma\bin\node.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\SMINST\BLService.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpBrowser.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://
www.google.co.uk/
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=91&bd=Pavilion&pf=cnnb
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - c:\program files\windows live\companion\companioncore.dll
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [UpdatePSTShortCut] "c:\program files\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\dvd suite" updatewithcreateonce "software\cyberlink\PowerStarter"
mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\2.0"
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [UpdateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"
mRun: [UpdatePDIRShortCut] "c:\program files\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerdirector" updatewithcreateonce "software\cyberlink\powerdirector\7.0"
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [btbb_McciTrayApp] "c:\program files\bt broadband desktop help\btbb\BTHelpNotifier.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:28
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{47E44A32-2235-4ED7-9945-6922A7B5CACA} : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{E12F2993-BB02-4CEB-BA57-892978126AF4} : DHCPNameServer = 192.168.0.1
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\belarcadvisor\system\BAVoilaX.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\896\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\pjb\appdata\roaming\mozilla\firefox\profiles\xjbehp52.default\
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\common files\motive\npMotive.dll
FF - plugin: c:\program files\common files\motive\npMotiveRequest.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: c:\windows\system32\npdeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
FF - ExtSQL: 2014-02-24 16:21;
mcciwbch@motive.com; c:\program files\mozilla firefox\extensions\
mcciwbch@motive.com.xpi
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-9-27 214696]
R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2014-2-10 107256]
R1 RapportCerberus_59849;RapportCerberus_59849;c:\programdata\trusteer\rapport\store\exts\rapportcerberus\baseline\RapportCerberus32_59849.sys [2014-2-24 340432]
R1 RapportEI;RapportEI;c:\program files\trusteer\rapport\bin\RapportEI.sys [2014-2-10 155704]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2014-2-10 228888]
R2 BT Help Wizard;BT Help Wizard;c:\program files\bt broadband desktop help\btbb\ma\8.4.0.53.bt.0.5\ma\bin\MAHostService.exe [2014-1-21 321024]
R2 ezSharedSvc;Easybits Shared Services for Windows;c:\windows\system32\svchost.exe -k netsvcs [2008-1-21 21504]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2014-2-24 418376]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2014-2-24 701512]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2014-2-10 1444120]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2008-10-27 365952]
R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-10-27 193840]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-6-29 112128]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2014-2-24 22856]
R3 NMgamingmsFltr;USB Optical Mouse;c:\windows\system32\drivers\NMgamingms.sys [2009-7-24 9472]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 Norton Internet Security;Norton Internet Security;"c:\program files\norton internet security\engine\16.0.0.125\ccsvchst.exe" /s "norton internet security" /m "c:\program files\norton internet security\engine\16.0.0.125\dimaster.dll" /prefetch:1 --> c:\program files\norton internet security\engine\16.0.0.125\ccSvcHst.exe [?]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2012-4-11 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2012-3-8 1492840]
S3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2013-9-27 104768]
S3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2013-10-23 280288]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-9-11 770168]
SUnknown MpKslc428ee47;MpKslc428ee47; [x]
.
=============== Created Last 30 ================
.
2014-02-27 06:11:38 765968 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\nisbackup\gapaengine.dll
2014-02-27 06:11:37 765968 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{c7b0685b-5a80-4b26-9edc-867402cbe284}\gapaengine.dll
2014-02-27 06:08:53 7947048 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{3dc02f90-d8fc-4274-9f31-cd27be619e29}\mpengine.dll
2014-02-26 08:41:55 -------- d-----w- C:\AdwCleaner
2014-02-26 08:18:52 7947048 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2014-02-26 08:00:19 -------- d-sh--w- C:\$RECYCLE.BIN
2014-02-26 07:31:03 98816 ----a-w- c:\windows\sed.exe
2014-02-26 07:31:03 256000 ----a-w- c:\windows\PEV.exe
2014-02-26 07:31:03 208896 ----a-w- c:\windows\MBR.exe
2014-02-24 18:22:30 -------- d-----w- c:\users\pjb\appdata\roaming\Malwarebytes
2014-02-24 18:22:07 -------- d-----w- c:\programdata\Malwarebytes
2014-02-24 18:22:04 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2014-02-24 18:22:04 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2014-02-24 16:05:29 765968 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{66db7e66-5506-47c9-b52e-666ed1f0752d}\gapaengine.dll
2014-02-24 15:50:45 7947048 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{47f42ad2-6695-4837-b2be-0e5da51bf85d}\mpengine.dll
2014-02-24 15:48:56 1248768 ----a-w- c:\windows\system32\msxml3.dll
2014-02-24 15:44:37 221568 ----a-w- c:\windows\system32\drivers\netio.sys
2014-02-10 11:35:40 107256 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
.
==================== Find3M ====================
.
2014-02-24 16:11:12 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-02-24 16:11:12 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-02-05 08:56:17 1806848 ----a-w- c:\windows\system32\jscript9.dll
2014-02-05 08:50:39 1129472 ----a-w- c:\windows\system32\wininet.dll
2014-02-05 08:49:56 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2014-02-05 08:48:40 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2014-02-05 08:48:27 421376 ----a-w- c:\windows\system32\vbscript.dll
2014-02-05 08:47:16 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2014-01-19 07:32:23 231584 ------w- c:\windows\system32\MpSigStub.exe
.
============= FINISH: 7:23:32.15 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 21/12/2008 07:31:06
System Uptime: 27/02/2014 05:57:07 (2 hours ago)
.
Motherboard: Wistron | | 360C
Processor: Intel(R) Pentium(R) Dual CPU T3400 @ 2.16GHz | CPU | 2166/667mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 222 GiB total, 150.883 GiB free.
D: is FIXED (NTFS) - 11 GiB total, 1.794 GiB free.
E: is CDROM ()
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==== Disabled Device Manager Items =============
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==== System Restore Points ===================
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RP535: 02/12/2013 01:02:33 - Windows Update
RP536: 02/12/2013 03:00:26 - Windows Update
RP537: 08/12/2013 19:06:52 - Windows Update
RP538: 10/12/2013 20:14:16 - Windows Update
RP540: 23/12/2013 12:44:35 - First Restore Point
RP541: 23/12/2013 12:56:17 - Windows Update
RP542: 23/12/2013 13:15:33 - Windows Update
RP543: 23/12/2013 13:49:37 - Windows Update
RP544: 23/12/2013 13:54:08 - Installed Rapport
RP545: 23/12/2013 19:59:00 - Restore Operation
RP546: 23/12/2013 20:21:49 - Windows Update
RP547: 23/12/2013 22:46:50 - Installed Rapport
RP548: 17/01/2014 12:00:19 - Windows Update
RP549: 24/02/2014 15:33:49 - Windows Update
RP550: 24/02/2014 15:44:15 - Windows Update
RP551: 24/02/2014 16:58:19 - Installed Rapport
RP552: 24/02/2014 17:03:22 - Windows Update
RP553: 26/02/2014 06:21:14 - Before Search Conduit removal
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==== Installed Programs ======================
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Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe Flash Player 12 ActiveX
Adobe Reader 9.5.5
Adobe Shockwave Player
Atheros Driver Installation Program
BT Desktop Help
BT Yahoo! Toolbar
BTHomeHub
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Conexant HD Audio
CyberLink DVD Suite
CyberLink YouCam
D3DX10
ESU for Microsoft Vista
FileParade Bundle
GearDrvs
GoToAssist Corporate
HDAUDIO Soft Data Fax Modem with SmartCP
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Doc Viewer
HP DVD Play 3.7
HP Help and Support
HP Quick Launch Buttons 6.40 H2
HP Total Care Advisor
HP Update
HP User Guides 0118
HP Wireless Assistant
HPAsset component for HP Active Support Library
HPNetworkAssistant
HPTCSSetup
Intel(R) Graphics Media Accelerator Driver
Java 7 Update 7
Java Auto Updater
Java(TM) 6 Update 7
Junk Mail filter update
LightScribe System Software 1.14.17.1
Malwarebytes Anti-Malware version 1.75.0.1300
Messenger Companion
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4.5.1
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Mozilla Firefox 20.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee Reveal
My HP Games
NetWaiting
Norton Internet Security
OGA Notifier 2.0.0048.0
Power2Go
PowerDirector
Rapport
Realtek 8169 8168 8101E 8102E Ethernet Driver
Realtek USB 2.0 Card Reader
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2817641) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2837615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2837617) 32-Bit Edition
Segoe UI
Spelling Dictionaries Support For Adobe Reader 9
Synaptics Pointing Device Driver
Trusteer Endpoint Protection
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Yahoo! Detect
.
==== Event Viewer Messages From Past Week ========
.
27/02/2014 05:58:40, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
27/02/2014 05:58:40, Error: Service Control Manager [7000] - The Norton Internet Security service failed to start due to the following error: The system cannot find the path specified.
27/02/2014 05:57:59, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.0.4 for the Network Card with network address 00242B17B9E0 has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
27/02/2014 05:57:50, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.0.3 for the Network Card with network address 001F16584EC9 has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
26/02/2014 08:02:13, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect.
26/02/2014 07:57:12, Error: Service Control Manager [7030] - The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
26/02/2014 07:32:23, Error: Service Control Manager [7034] - The XAudioService service terminated unexpectedly. It has done this 1 time(s).
25/02/2014 00:34:30, Error: atapi [11] - The driver detected a controller error on \Device\Ide\IdePort0.
24/02/2014 15:51:02, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Search Source Path:
http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x8024001e Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.
24/02/2014 15:43:34, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
24/02/2014 15:43:34, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
24/02/2014 15:41:50, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
24/02/2014 15:29:33, Error: EventLog [6008] - The previous system shutdown at 15:10:10 on 17/01/2014 was unexpected.
.
==== End Of File ===========================