Solved Slow Computer

[Broni]

Download attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST(FRST64) and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.

 

[mascal1031]

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 20-12-2014
Ran by David Webb at 2014-12-20 14:37:14 Run:1
Running from C:\Users\David Webb\Desktop
Loaded Profile: David Webb (Available profiles: David Webb)
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
HKLM-x32\...\Run: [] => [X]
HKU\S-1-5-21-2903200750-2461632082-3189667770-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
SearchScopes: HKLM -> {DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77} URL =
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
BHO: No Name -> {27B4851A-3207-45A2-B947-BE8AFE6163AB} -> No File
FF Plugin-x32: @pandonetworks.com/PandoWebPlugin -> C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll No File
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\21.0.1180.83\PepperFlash\pepflashplayer.dll No File
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\gcswf32.dll No File
CHR Plugin: (Shockwave Flash) - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_271.dll No File
CHR Plugin: (Native Client) - C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\ppGoogleNaClPluginChrome.dll No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\pdf.dll No File
CHR Plugin: (Babylon ToolBar) - C:\Users\David Webb\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhkplhfnhceodhffomolpfigojocbpcb\1.7_0\BabylonChromeToolBar.dll No File
CHR Plugin: (Google Talk Plugin Video Accelerator) - C:\Users\David Webb\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll No File
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrl.dll No File
CHR Plugin: (McAfee SecurityCenter) - c:\progra~2\mcafee\msc\npmcsn~1.dll No File
CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
S3 catchme; \??\C:\combofix\catchme.sys [X]
C:\Users\David Webb\ALPS_MULTI-TOUCH-TOUCHPAD_4KXP7_A11_SETUP_ZPE.exe
C:\Users\David Webb\CONEXANT_D330-HDA-MDC_CT03G_A02_SETUP_ZPE.exe
C:\Users\David Webb\CONEXANT_D330-HDA-MDC_JF0K3_A01_SETUP_ZPE.exe
C:\Users\David Webb\CONEXANT_D330-HDA-MDC_PXPXR_A03_SETUP_ZPE.exe
C:\Users\David Webb\DELL_MULTI-DEVICE_A07_R262123.exe
C:\Users\David Webb\Dell_Reader-2-0_A06_R272851.exe
C:\Users\David Webb\DELL_SYSTEM-SOFTWARE_A01_R260746.exe
C:\Users\David Webb\DELL_WIRELESS-5540-HSPA-MINI_A25_R276926.exe
C:\Users\David Webb\DRVR_WIN_R280717.EXE
C:\Users\David Webb\IDT_92HDXXX-HD-AUDIO_A17_R278544.exe
C:\Users\David Webb\Intel_AMT-HECI_A04_R286574.exe
C:\Users\David Webb\INTEL_CHIPSET-SOFTWARE-INSTA_A05_R302424.exe
C:\Users\David Webb\Network_Driver_WD35F_WN_5.100.235.12_A37.EXE
C:\Users\David Webb\NIC_DRVR_WIN_R254689.EXE
C:\Users\David Webb\R275082.exe
C:\Users\David Webb\R285455.exe
C:\Users\David Webb\SAMSUNG_MULTI-DEVICE_A00_R276369.exe
C:\Users\David Webb\SAMSUNG_MULTI-DEVICE_A00_R276513.exe
C:\Users\David Webb\VistaWin7-64_15.22.57_2827_setup_ZPE.exe
C:\Users\David Webb\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpb5__p_.dll
C:\Users\David Webb\AppData\Local\Temp\Quarantine.exe
C:\Users\David Webb\AppData\Local\Temp\sqlite3.dll
CustomCLSID: HKU\S-1-5-21-2903200750-2461632082-3189667770-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\David Webb\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2903200750-2461632082-3189667770-1000_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\David Webb\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2903200750-2461632082-3189667770-1000_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\David Webb\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-2903200750-2461632082-3189667770-1000_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\David Webb\AppData\Local\Google\Update\1.3.24.7\psuser_64.dll No File

*****************

HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\ => value deleted successfully.
"HKU\S-1-5-21-2903200750-2461632082-3189667770-1000\SOFTWARE\Policies\Microsoft\Internet Explorer" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77}" => Key deleted successfully.
HKCR\CLSID\{DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77} => Key not found.
HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{27B4851A-3207-45A2-B947-BE8AFE6163AB}" => Key deleted successfully.
HKCR\CLSID\{27B4851A-3207-45A2-B947-BE8AFE6163AB} => Key not found.
"HKLM\Software\Wow6432Node\MozillaPlugins\@pandonetworks.com/PandoWebPlugin" => Key deleted successfully.
C:\Program Files (x86)\Google\Chrome\Application\21.0.1180.83\PepperFlash\pepflashplayer.dll not found.
C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\gcswf32.dll not found.
C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_271.dll not found.
C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\ppGoogleNaClPluginChrome.dll not found.
C:\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\pdf.dll not found.
C:\Users\David Webb\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhkplhfnhceodhffomolpfigojocbpcb\1.7_0\BabylonChromeToolBar.dll not found.
C:\Users\David Webb\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll not found.
C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll not found.
c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrl.dll not found.
c:\progra~2\mcafee\msc\npmcsn~1.dll not found.
"HKLM\SOFTWARE\Google\Chrome\Extensions\iikflkcanblccfahdhdonehdalibjnif" => Key deleted successfully.
"HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\iikflkcanblccfahdhdonehdalibjnif" => Key deleted successfully.
catchme => Service deleted successfully.
C:\Users\David Webb\ALPS_MULTI-TOUCH-TOUCHPAD_4KXP7_A11_SETUP_ZPE.exe => Moved successfully.
C:\Users\David Webb\CONEXANT_D330-HDA-MDC_CT03G_A02_SETUP_ZPE.exe => Moved successfully.
C:\Users\David Webb\CONEXANT_D330-HDA-MDC_JF0K3_A01_SETUP_ZPE.exe => Moved successfully.
C:\Users\David Webb\CONEXANT_D330-HDA-MDC_PXPXR_A03_SETUP_ZPE.exe => Moved successfully.
C:\Users\David Webb\DELL_MULTI-DEVICE_A07_R262123.exe => Moved successfully.
C:\Users\David Webb\Dell_Reader-2-0_A06_R272851.exe => Moved successfully.
C:\Users\David Webb\DELL_SYSTEM-SOFTWARE_A01_R260746.exe => Moved successfully.
C:\Users\David Webb\DELL_WIRELESS-5540-HSPA-MINI_A25_R276926.exe => Moved successfully.
C:\Users\David Webb\DRVR_WIN_R280717.EXE => Moved successfully.
C:\Users\David Webb\IDT_92HDXXX-HD-AUDIO_A17_R278544.exe => Moved successfully.
C:\Users\David Webb\Intel_AMT-HECI_A04_R286574.exe => Moved successfully.
C:\Users\David Webb\INTEL_CHIPSET-SOFTWARE-INSTA_A05_R302424.exe => Moved successfully.
C:\Users\David Webb\Network_Driver_WD35F_WN_5.100.235.12_A37.EXE => Moved successfully.
C:\Users\David Webb\NIC_DRVR_WIN_R254689.EXE => Moved successfully.
C:\Users\David Webb\R275082.exe => Moved successfully.
C:\Users\David Webb\R285455.exe => Moved successfully.
C:\Users\David Webb\SAMSUNG_MULTI-DEVICE_A00_R276369.exe => Moved successfully.
C:\Users\David Webb\SAMSUNG_MULTI-DEVICE_A00_R276513.exe => Moved successfully.
C:\Users\David Webb\VistaWin7-64_15.22.57_2827_setup_ZPE.exe => Moved successfully.
"C:\Users\David Webb\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpb5__p_.dll" => File/Directory not found.
C:\Users\David Webb\AppData\Local\Temp\Quarantine.exe => Moved successfully.
C:\Users\David Webb\AppData\Local\Temp\sqlite3.dll => Moved successfully.
"HKU\S-1-5-21-2903200750-2461632082-3189667770-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}" => Key deleted successfully.
"HKU\S-1-5-21-2903200750-2461632082-3189667770-1000_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}" => Key deleted successfully.
"HKU\S-1-5-21-2903200750-2461632082-3189667770-1000_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}" => Key deleted successfully.
"HKU\S-1-5-21-2903200750-2461632082-3189667770-1000_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}" => Key deleted successfully.

==== End of Fixlog ====

 

[Broni]

Last scans....

Download Security Check from here or here and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

• Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
  • Other Services
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

Download Sophos Free Virus Removal Tool and save it to your desktop.

• Double click the icon and select Run
• Click Next
• Select I accept the terms in this license agreement, then click Next twice
• Click Install
• Click Finish to launch the program
• Once the virus database has been updated click Start Scanning
• If any threats are found click Details, then View log file... (bottom left hand corner)
• Copy and paste the results in your reply
• Close the Notepad document, close the Threat Details screen, then click Start cleanup
• Click Exit to close the program

 

[mascal1031]

F screen317's Security Check version 0.99.93
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Norton 360
[size=1]WMI entry may not exist for antivirus; attempting automatic update.[/size]
`````````Anti-malware/Other Utilities Check:`````````
Java 7 Update 71
Adobe Flash Player 15.0.0.246 Flash Player out of Date!
Adobe Reader 10.1.12 Adobe Reader out of Date!
Mozilla Firefox (34.0.5)
Google Chrome (39.0.2171.71)
Google Chrome (39.0.2171.95)
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````

 

[mascal1031]

Farbar Service Scanner Version: 21-07-2014
Ran by David Webb (administrator) on 20-12-2014 at 15:11:24
Running from "C:\Users\David Webb\Desktop"
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

 

[mascal1031]

I know you did not ask me to post this but here is the TFC log.



Getting user folders.
Stopping running processes.
Emptying Temp folders.
User: All Users
User: David Webb
->Temp folder emptied: 4312297 bytes
->Temporary Internet Files folder emptied: 35214951 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 7444102 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 966 bytes
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
User: Public
->Temp folder emptied: 0 bytes
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 544546 bytes
%systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 4993367 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 43454598 bytes
Emptying RecycleBin. Do not interrupt.
RecycleBin emptied: 971745 bytes
Process complete!
Total Files Cleaned = 92.00 mb

 

[mascal1031]

No threats were found on the Sophos Free Virus Removal Tool

 

[Broni]

Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

Update Adobe Reader

You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Update your Java version here: https://www.techspot.com/downloads/6463-java-se.html
Alternate download: http://www.java.com/en/download/manual.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.
Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.
Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

=================================

Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download

DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

• Activate UAC (optional; some users prefer to keep it off)
• Remove disinfection tools
• Create registry backup
• Purge System Restore
• Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.

 

[Broni]

The issue seems to be resolved.

 

[mascal1031]

Thank you sir. you have been very helpful and patient with me.

 

[Broni]