Toxic
Posts: 36 +0
I'm not sure whether to system restore or fight to try and fix my laptop but here are the problems that I am aware of.
- Recently the audio turns off randomly, USUALLY it turns off if I turn up the volume on the computer.
- The laptop has been getting progressively slower over the years
- The Icon Tray at the bottom, near the clock is broken, when I click the little arrow to expand, it takes about 10 seconds to load and then pops up as a huge, white, empty box. It takes a good few minutes for the box to close if I click on another window and the whole computer freezes up during that time.
- When I go to "Folder Options" and then go to "View", the icon for "Files and Folders" is a black square, and where "Hidden files and folders" is, there is another black box next to that with the two options listed in caps lock; "NOHIDDEN" and "SHOWALL". Both of which are un-ticked and cannot be ticked (I can provide pictures for any of these claims if that helps, I'm not the best at articulation).
Over the years I've tried various methods to fix problems that I just pick up from the internet when others get help, I've never actually sought help that applies directly to me. Here are my FRST and Addition logs.
FRST
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:28-08-2015
Ran by Hero (administrator) on KAPPELLAJ (28-08-2015 21:23:27)
Running from C:\Users\admin\Desktop
Loaded Profiles: Hero (Available Profiles: Hero & Administrator)
Platform: Windows 7 Enterprise Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool:
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(AuthenTec, Inc.) C:\Program Files\Fingerprint Sensor\ATService.exe
(Softex Inc.) C:\Program Files\Softex\OmniPass\OmniServ.exe
(Wacom Technology, Corp.) C:\Program Files\Tablet\ISD\ISD_TouchService.exe
(Wacom Technology, Inc) C:\Program Files\Tablet\CalibrationAssistant.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
(Intel(R) Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe
(FUJITSU LIMITED) C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
(O2Micro International) C:\Windows\System32\drivers\o2flash.exe
() C:\Program Files (x86)\Razer\Razer Services\GSS\GameScannerService.exe
(Intel(R) Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
(Wacom Technology, Corp.) C:\Program Files\Tablet\ISD\ISD_Tablet.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Microsoft Corporation) C:\Windows\System32\wisptis.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
(Microsoft Corporation) C:\Windows\System32\wisptis.exe
(Wacom Technology, Corp.) C:\Program Files\Tablet\ISD\ISD_TabletUser.exe
(Wacom Technology, Corp.) C:\Program Files\Tablet\ISD\ISD_Tablet.exe
(FUJITSU LIMITED) C:\Program Files\Fujitsu\SSUtility\FJSSDMN.exe
() C:\Windows\snuvcdsm.exe
(Sonix) C:\Windows\vsnp2uvc.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Softex Inc.) C:\Program Files\Softex\OmniPass\scureapp.exe
(FUJITSU LIMITED) C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
(Intel(R) Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(FUJITSU LIMITED) C:\Program Files\Fujitsu\BatteryAid2\BatteryDaemon.exe
(FUJITSU LIMITED) C:\Program Files\Fujitsu\AutoRotation\AutoRotation.exe
(AuthenTec, Inc.) C:\Program Files\Fingerprint Sensor\ATSwpNav.exe
() C:\Program Files\Softex\OmniPass\Hook\OpHook32BitProcess.exe
() C:\Program Files\Softex\OmniPass\opvapp.exe
(Piriform Ltd) C:\Program Files\CCleaner\CCleaner64.exe
(SMART Technologies ULC) C:\Program Files (x86)\SMART Technologies\SMART Product Drivers\SMARTBoardTools.exe
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\ink\InputPersonalization.exe
(Fujitsu America, Inc.) C:\Program Files\Fujitsu\Utils\FjDspMon.exe
(Fujitsu America, Inc.) C:\Program Files\Fujitsu\Utils\FjEvents.exe
(Fujitsu America, Inc.) C:\Program Files\Fujitsu\Utils\FjLidMon.exe
(Fujitsu Computer Systems Corporation) C:\Program Files\Fujitsu\Utils\fjmnuico.exe
(Intel Corporation) C:\Windows\System32\igfxext.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(CyberLink Corp.) C:\Program Files (x86)\CyberLink\YouCam\YouCamTray.exe
(Sun Microsystems, Inc.) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(FUJITSU LIMITED) C:\Program Files (x86)\Fujitsu\PointingDeviceUtility\FJPDAutoSet.exe
(SMART Technologies ULC) C:\Program Files (x86)\SMART Technologies\SMART Product Drivers\SMARTSNMPAgent.exe
(SMART Technologies) C:\Program Files (x86)\SMART Technologies\SMART Product Drivers\SMARTBoardService.exe
(Razer Inc.) C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Renesas Electronics Corporation) C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
(FUJITSU LIMITED) C:\Program Files (x86)\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Razer Inc) C:\Program Files (x86)\Razer\Razer_Kraken_Driver\Drivers\SysAudio\KrakenHelper.exe
(SMART Technologies ULC) C:\Program Files (x86)\SMART Technologies\SMART Product Drivers\Aware.exe
(SMART Technologies ULC) C:\Program Files (x86)\SMART Technologies\SMART Product Drivers\Marker.exe
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IMSS\PrivacyIconClient.exe
(Sun Microsystems, Inc.) C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXE
(Valve Corporation) C:\Program Files (x86)\Steam\Steam.exe
(Valve Corporation) C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
(Valve Corporation) C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
(Valve Corporation) C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
(Valve Corporation) C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(BitTorrent, Inc.) C:\Program Files (x86)\uTorrent\uTorrent.exe
(Microsoft Corporation) C:\Windows\System32\prevhost.exe
(Microsoft Corporation) C:\Program Files\Windows Media Player\wmprph.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
() C:\Program Files (x86)\VideoLAN\VLC\vlc.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Wacom Technology, Corp.) C:\Program Files\Tablet\ISD\ISD_TouchUser.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
==================== Registry (Whitelisted) ===========================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [] => [X]
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2679592 2011-02-04] (Synaptics Incorporated)
HKLM\...\Run: [SSUtility] => C:\Program Files\Fujitsu\SSUtility\FJSSDMN.exe [273256 2010-08-17] (FUJITSU LIMITED)
HKLM\...\Run: [SNUVCDSM] => C:\Windows\snuvcdsm.exe [24576 2011-02-18] ()
HKLM\...\Run: [snp2uvc] => C:\Windows\vsnp2uvc.exe [662016 2009-08-13] (Sonix)
HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [11663464 2010-12-08] (Realtek Semiconductor)
HKLM\...\Run: [OmniPass] => C:\Program Files\Softex\OmniPass\scureapp.exe [4213248 2011-02-16] (Softex Inc.)
HKLM\...\Run: [LoadFUJ02E3] => C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe [73840 2011-03-11] (FUJITSU LIMITED)
HKLM\...\Run: [IntelPAN] => C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe [1935120 2011-03-30] (Intel(R) Corporation)
HKLM\...\Run: [FjStrtAp] => C:\Program Files\Fujitsu\Utils\FjStrtAp.exe [19800 2010-12-09] (Fujitsu America, Inc..)
HKLM\...\Run: [FJBATAID2] => C:\Program Files\Fujitsu\BatteryAid2\BatteryDaemon.exe [124776 2010-10-30] (FUJITSU LIMITED)
HKLM\...\Run: [FJAutoR] => C:\Program Files\Fujitsu\AutoRotation\AutoRotation.exe [87912 2010-08-31] (FUJITSU LIMITED)
HKLM\...\Run: [ATSwpNav] => "C:\Program Files\Fingerprint Sensor\ATSwpNav" -run
HKLM\...\Run: [MSC] => C:\Program Files\Microsoft Security Client\msseces.exe [1337000 2015-04-30] (Microsoft Corporation)
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [YouCam Mirror Tray icon] => C:\Program Files (x86)\CyberLink\YouCam\YouCamTray.exe [167008 2010-01-16] (CyberLink Corp.)
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [252848 2012-07-03] (Sun Microsystems, Inc.)
HKLM-x32\...\Run: [StartFujitsuPointingDeviceUtility] => C:\Program Files (x86)\Fujitsu\PointingDeviceUtility\FJPDAutoSet.exe [85104 2011-02-02] (FUJITSU LIMITED)
HKLM-x32\...\Run: [SMART SNMP Agent] => C:\Program Files (x86)\SMART Technologies\SMART Product Drivers\SMARTSNMPAgent.exe [1664368 2010-11-20] (SMART Technologies ULC)
HKLM-x32\...\Run: [SMART Board Service] => C:\Program Files (x86)\SMART Technologies\SMART Product Drivers\SMARTBoardService.exe [5419376 2010-11-20] (SMART Technologies)
HKLM-x32\...\Run: [Razer Synapse] => C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe [590144 2015-04-22] (Razer Inc.)
HKLM-x32\...\Run: [QuickTime Task] => C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2011-07-06] (Apple Inc.)
HKLM-x32\...\Run: [NUSB3MON] => C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe [113288 2010-11-17] (Renesas Electronics Corporation)
HKLM-x32\...\Run: [IndicatorUtility] => C:\Program Files (x86)\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe [48752 2010-09-30] (FUJITSU LIMITED)
HKLM-x32\...\Run: [IMSS] => C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IMSS\PIconStartup.exe [112152 2011-02-02] (Intel Corporation)
HKLM-x32\...\Run: [BCSSync] => C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe [91520 2010-03-13] (Microsoft Corporation)
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59240 2012-02-20] (Apple Inc.)
HKLM-x32\...\Run: [KrakenLauncher] => C:\Program Files (x86)\Razer\Razer_Kraken_Driver\Drivers\SysAudio\KrakenHelper.exe [1599808 2015-02-03] (Razer Inc)
HKLM Group Policy restriction on software: %HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRoot% <====== ATTENTION
HKLM Group Policy restriction on software: %HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRoot%*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRoot%System32\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ProgramFilesDir% <====== ATTENTION
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKLM\...\Policies\Explorer: [DisallowRun] 0
HKLM\...\Policies\Explorer: [NoFolderOptions] 0
HKU\S-1-5-21-2660982249-1735081061-3658403663-1000\...\Run: [Skype] => C:\Program Files (x86)\Skype\Phone\Skype.exe [53661824 2015-07-28] (Skype Technologies S.A.)
HKU\S-1-5-21-2660982249-1735081061-3658403663-1000\...\Run: [DAEMON Tools Lite] => C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe [3696912 2014-03-04] (Disc Soft Ltd)
HKU\S-1-5-21-2660982249-1735081061-3658403663-1000\...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner64.exe [7394584 2014-12-12] (Piriform Ltd)
HKU\S-1-5-21-2660982249-1735081061-3658403663-1000\...\Run: [Steam] => C:\Program Files (x86)\Steam\steam.exe [2899136 2015-08-19] (Valve Corporation)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\SMART Board Tools.lnk [2015-01-09]
ShortcutTarget: SMART Board Tools.lnk -> C:\Program Files (x86)\SMART Technologies\SMART Product Drivers\SMARTBoardTools.exe (SMART Technologies ULC)
Startup: C:\Users\kappellaj\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2010 Screen Clipper and Launcher.lnk [2011-09-07]
ShortcutTarget: OneNote 2010 Screen Clipper and Launcher.lnk -> C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE (Microsoft Corporation)
==================== Internet (Whitelisted) ====================
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\S-1-5-21-2660982249-1735081061-3658403663-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.ca
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-2660982249-1735081061-3658403663-1000 -> DefaultScope {7E60F2A6-327A-45AC-97BD-61803AB571D2} URL = hxxps://au.search.yahoo.com/search?fr=chr-greentree_ie&ei=utf-8&ilc=12&type=523482&p={searchTerms}
SearchScopes: HKU\S-1-5-21-2660982249-1735081061-3658403663-1000 -> {7E60F2A6-327A-45AC-97BD-61803AB571D2} URL = hxxps://au.search.yahoo.com/search?fr=chr-greentree_ie&ei=utf-8&ilc=12&type=523482&p={searchTerms}
BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL [2011-02-12] (Microsoft Corporation)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2011-03-29] (Microsoft Corp.)
BHO: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll [2015-05-01] (Microsoft Corporation)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL [2010-12-21] (Microsoft Corporation)
BHO: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Oracle\JavaFX 2.0 Runtime\bin\jp2ssv.dll [2012-01-10] (Oracle Corporation)
BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL [2011-02-12] (Microsoft Corporation)
BHO-x32: Java(tm) Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll [2012-09-25] (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2011-03-29] (Microsoft Corp.)
BHO-x32: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2015-05-01] (Microsoft Corporation)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL [2010-12-21] (Microsoft Corporation)
BHO-x32: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll [2012-09-25] (Oracle Corporation)
Toolbar: HKU\.DEFAULT -> No Name - {CF45C54F-801C-41B5-AC77-57F2BF418EDC} - No File
Handler: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll [2015-05-01] (Microsoft Corporation)
Handler-x32: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2015-05-01] (Microsoft Corporation)
Hosts: There are more than one entry in Hosts. See Hosts section of Addition.txt
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254
Tcpip\..\Interfaces\{4FF75CFF-7309-4DB9-AEA8-A797904A4D88}: [DhcpNameServer] 192.168.1.254
Tcpip\..\Interfaces\{6DAAEE89-DA81-40CC-84BE-2F6121A9C778}: [DhcpNameServer] 192.168.1.254
FireFox:
========
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_18_0_0_232.dll [2015-08-14] ()
FF Plugin: @java.com/DTPlugin,version=10.3.1 -> C:\Windows\system32\npDeployJava1.dll [2012-01-10] (Oracle Corporation)
FF Plugin: @java.com/JavaPlugin,version=10.3.1 -> C:\Program Files\Oracle\JavaFX 2.0 Runtime\bin\plugin2\npjp2.dll [2012-01-10] (Oracle Corporation)
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~1\Office14\NPAUTHZ.DLL [2010-01-10] (Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_18_0_0_232.dll [2015-08-14] ()
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\Windows\system32\Adobe\Director\np32dsw.dll [No File]
FF Plugin-x32: @foxitsoftware.com/Foxit Reader Plugin,version=1.0,application/pdf -> C:\Program Files (x86)\Foxit Software\Foxit Reader\plugins\npFoxitReaderPlugin.dll [2011-07-19] (Foxit Corporation)
FF Plugin-x32: @java.com/DTPlugin,version=10.7.2 -> C:\Windows\SysWOW64\npDeployJava1.dll [2012-09-08] (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.9.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll [2012-09-25] (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrl.dll [2011-05-31] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL [2010-01-10] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL [2010-03-25] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2011-05-13] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3538.0513 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2011-05-13] (Microsoft Corporation)
FF Plugin-x32: @real.com/nppl3260;version=6.0.12.450 -> C:\Program Files (x86)\Real Alternative\browser\plugins\nppl3260.dll [2010-02-15] (RealNetworks, Inc.)
FF Plugin-x32: @real.com/nprpjplug;version=6.0.12.448 -> C:\Program Files (x86)\Real Alternative\browser\plugins\nprpjplug.dll [2010-02-15] (RealNetworks, Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.28.1\npGoogleUpdate3.dll [2015-07-15] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.28.1\npGoogleUpdate3.dll [2015-07-15] (Google Inc.)
Chrome:
=======
CHR Profile: C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Adblock Plus) - C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb [2015-01-13]
CHR Extension: (FlashCards) - C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\diejjofgldkjkhmfjagdjdodjebpglhb [2012-08-05]
CHR Extension: (Chrome Hotword Shared Module) - C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg [2015-08-11]
CHR Extension: (GERMAN MEMORY) - C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\mghpelemmnimcgbjenebecpjamnpibpj [2012-08-05]
CHR Extension: (Chrome Web Store Payments) - C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-09-03]
CHR Extension: (Chrome Apps & Extensions Developer Tool) - C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\ohmmkhmmmpcnpikjeljgnaoabkaalbgc [2015-01-12]
CHR Extension: (Marc Ecko) - C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\opjonmehjfmkejjifhhknofdnacklmjk [2012-08-05]
==================== Services (Whitelisted) ========================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
R2 c2cautoupdatesvc; C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [1394816 2015-05-01] (Microsoft Corporation)
R2 c2cpnrsvc; C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [1772672 2015-05-01] (Microsoft Corporation)
R2 FUJ02E3Service; C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe [73840 2011-03-11] (FUJITSU LIMITED)
S3 IDriverT; C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [69632 2005-04-04] (Macrovision Corporation) [File not signed]
R2 MsMpSvc; C:\Program Files\Microsoft Security Client\MsMpEng.exe [23816 2015-04-30] (Microsoft Corporation)
S3 MyWiFiDHCPDNS; C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [340240 2011-03-30] ()
R3 NisSrv; C:\Program Files\Microsoft Security Client\NisSrv.exe [366544 2015-04-30] (Microsoft Corporation)
R2 omniserv; C:\Program Files\Softex\OmniPass\OmniServ.exe [42496 2011-02-16] (Softex Inc.) [File not signed]
S3 Origin Client Service; D:\Origin\OriginClientService.exe [1903472 2014-12-18] (Electronic Arts)
R2 Razer Game Scanner Service; C:\Program Files (x86)\Razer\Razer Services\GSS\GameScannerService.exe [187072 2015-02-05] ()
R2 TabletServiceISD; C:\Program Files\Tablet\ISD\ISD_Tablet.exe [5640048 2011-02-23] (Wacom Technology, Corp.)
R2 TouchServiceISD; C:\Program Files\Tablet\ISD\ISD_TouchService.exe [449904 2011-02-23] (Wacom Technology, Corp.)
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)
===================== Drivers (Whitelisted) ==========================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
R3 bcbtums; C:\Windows\System32\drivers\bcbtums.sys [131112 2010-10-04] (Broadcom Corporation.)
R1 dtsoftbus01; C:\Windows\System32\DRIVERS\dtsoftbus01.sys [283064 2014-07-09] (Disc Soft Ltd)
R0 FBIOSDRV; C:\Windows\System32\Drivers\FBIOSDRV.sys [21104 2009-06-24] (FUJITSU LIMITED)
R3 Fjbtndrv; C:\Windows\System32\DRIVERS\FjBtnDrv.sys [23040 2009-08-27] (Fujitsu America, Inc.)
R0 FJGSDisk; C:\Windows\System32\DRIVERS\FJGSDisk.sys [15208 2010-09-28] (FUJITSU LIMITED)
R3 FUJ02B1; C:\Windows\System32\DRIVERS\FUJ02B1.sys [7808 2006-11-01] (FUJITSU LIMITED)
R3 FUJ02E3; C:\Windows\System32\DRIVERS\FUJ02E3.sys [7296 2006-11-01] (FUJITSU LIMITED)
R3 HidUsb; C:\Windows\SysWOW64\DRIVERS\hidusb.sys [9296 1999-04-24] (Microsoft Corporation) [File not signed]
S3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [129752 2015-04-19] (Malwarebytes Corporation)
R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [280376 2015-03-04] (Microsoft Corporation)
R2 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [124568 2015-03-04] (Microsoft Corporation)
S3 rzendpt; C:\Windows\System32\DRIVERS\rzendpt.sys [39592 2014-12-30] (Razer Inc)
R2 rzpmgrk; C:\Windows\system32\drivers\rzpmgrk.sys [37184 2015-02-05] (Razer, Inc.)
R2 rzpnk; C:\Windows\system32\drivers\rzpnk.sys [129600 2015-03-03] (Razer, Inc.)
S3 slabbus; C:\Windows\system32\drivers\slabbus.sys [79872 2007-03-01] (MCCI Corporation)
S3 slabser; C:\Windows\system32\drivers\slabser.sys [103936 2007-03-01] (MCCI Corporation)
R3 SMARTMouseFilterx64; C:\Windows\System32\DRIVERS\SMARTMouseFilterx64.sys [13168 2010-11-20] (SMART Technologies ULC)
R3 SMARTVHidMiniVistaAmd64; C:\Windows\System32\DRIVERS\SMARTVHidMiniVistaAmd64.sys [16368 2010-11-20] (SMART Technologies ULC)
R3 SMARTVTabletPCx64; C:\Windows\System32\DRIVERS\SMARTVTabletPCx64.sys [24432 2010-11-20] (SMART Technologies ULC)
R3 SNP2UVC; C:\Windows\System32\DRIVERS\snp2uvc.sys [1801216 2010-10-09] ()
S3 STI2303X64; C:\Windows\System32\Drivers\STI2303X64.sys [50032 2010-11-20] (Prolific Technology Inc.)
S3 ubloxusb; C:\Windows\system32\drivers\ubloxusb.sys [87552 2007-11-27] (u-blox AG)
R3 VSTWinDriver6; C:\Windows\System32\drivers\VSTwindrvr6.sys [252928 2008-07-04] (Jungo)
S3 wacomhidfilter; C:\Windows\system32\drivers\wacomhidfilter.sys [16936 2010-12-02] (Wacom Technology)
R3 wacomvthid; C:\Windows\System32\DRIVERS\WacomVTHid.sys [16368 2010-12-02] (Wacom Technology)
S3 VGPU; System32\drivers\rdvgkmd.sys [X]
==================== NetSvcs (Whitelisted) ===================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
- Recently the audio turns off randomly, USUALLY it turns off if I turn up the volume on the computer.
- The laptop has been getting progressively slower over the years
- The Icon Tray at the bottom, near the clock is broken, when I click the little arrow to expand, it takes about 10 seconds to load and then pops up as a huge, white, empty box. It takes a good few minutes for the box to close if I click on another window and the whole computer freezes up during that time.
- When I go to "Folder Options" and then go to "View", the icon for "Files and Folders" is a black square, and where "Hidden files and folders" is, there is another black box next to that with the two options listed in caps lock; "NOHIDDEN" and "SHOWALL". Both of which are un-ticked and cannot be ticked (I can provide pictures for any of these claims if that helps, I'm not the best at articulation).
Over the years I've tried various methods to fix problems that I just pick up from the internet when others get help, I've never actually sought help that applies directly to me. Here are my FRST and Addition logs.
FRST
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:28-08-2015
Ran by Hero (administrator) on KAPPELLAJ (28-08-2015 21:23:27)
Running from C:\Users\admin\Desktop
Loaded Profiles: Hero (Available Profiles: Hero & Administrator)
Platform: Windows 7 Enterprise Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool:
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(AuthenTec, Inc.) C:\Program Files\Fingerprint Sensor\ATService.exe
(Softex Inc.) C:\Program Files\Softex\OmniPass\OmniServ.exe
(Wacom Technology, Corp.) C:\Program Files\Tablet\ISD\ISD_TouchService.exe
(Wacom Technology, Inc) C:\Program Files\Tablet\CalibrationAssistant.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
(Intel(R) Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe
(FUJITSU LIMITED) C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
(O2Micro International) C:\Windows\System32\drivers\o2flash.exe
() C:\Program Files (x86)\Razer\Razer Services\GSS\GameScannerService.exe
(Intel(R) Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
(Wacom Technology, Corp.) C:\Program Files\Tablet\ISD\ISD_Tablet.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Microsoft Corporation) C:\Windows\System32\wisptis.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
(Microsoft Corporation) C:\Windows\System32\wisptis.exe
(Wacom Technology, Corp.) C:\Program Files\Tablet\ISD\ISD_TabletUser.exe
(Wacom Technology, Corp.) C:\Program Files\Tablet\ISD\ISD_Tablet.exe
(FUJITSU LIMITED) C:\Program Files\Fujitsu\SSUtility\FJSSDMN.exe
() C:\Windows\snuvcdsm.exe
(Sonix) C:\Windows\vsnp2uvc.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Softex Inc.) C:\Program Files\Softex\OmniPass\scureapp.exe
(FUJITSU LIMITED) C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
(Intel(R) Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(FUJITSU LIMITED) C:\Program Files\Fujitsu\BatteryAid2\BatteryDaemon.exe
(FUJITSU LIMITED) C:\Program Files\Fujitsu\AutoRotation\AutoRotation.exe
(AuthenTec, Inc.) C:\Program Files\Fingerprint Sensor\ATSwpNav.exe
() C:\Program Files\Softex\OmniPass\Hook\OpHook32BitProcess.exe
() C:\Program Files\Softex\OmniPass\opvapp.exe
(Piriform Ltd) C:\Program Files\CCleaner\CCleaner64.exe
(SMART Technologies ULC) C:\Program Files (x86)\SMART Technologies\SMART Product Drivers\SMARTBoardTools.exe
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\ink\InputPersonalization.exe
(Fujitsu America, Inc.) C:\Program Files\Fujitsu\Utils\FjDspMon.exe
(Fujitsu America, Inc.) C:\Program Files\Fujitsu\Utils\FjEvents.exe
(Fujitsu America, Inc.) C:\Program Files\Fujitsu\Utils\FjLidMon.exe
(Fujitsu Computer Systems Corporation) C:\Program Files\Fujitsu\Utils\fjmnuico.exe
(Intel Corporation) C:\Windows\System32\igfxext.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(CyberLink Corp.) C:\Program Files (x86)\CyberLink\YouCam\YouCamTray.exe
(Sun Microsystems, Inc.) C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
(FUJITSU LIMITED) C:\Program Files (x86)\Fujitsu\PointingDeviceUtility\FJPDAutoSet.exe
(SMART Technologies ULC) C:\Program Files (x86)\SMART Technologies\SMART Product Drivers\SMARTSNMPAgent.exe
(SMART Technologies) C:\Program Files (x86)\SMART Technologies\SMART Product Drivers\SMARTBoardService.exe
(Razer Inc.) C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Renesas Electronics Corporation) C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
(FUJITSU LIMITED) C:\Program Files (x86)\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Razer Inc) C:\Program Files (x86)\Razer\Razer_Kraken_Driver\Drivers\SysAudio\KrakenHelper.exe
(SMART Technologies ULC) C:\Program Files (x86)\SMART Technologies\SMART Product Drivers\Aware.exe
(SMART Technologies ULC) C:\Program Files (x86)\SMART Technologies\SMART Product Drivers\Marker.exe
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IMSS\PrivacyIconClient.exe
(Sun Microsystems, Inc.) C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXE
(Valve Corporation) C:\Program Files (x86)\Steam\Steam.exe
(Valve Corporation) C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
(Valve Corporation) C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
(Valve Corporation) C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
(Valve Corporation) C:\Program Files (x86)\Steam\bin\steamwebhelper.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(BitTorrent, Inc.) C:\Program Files (x86)\uTorrent\uTorrent.exe
(Microsoft Corporation) C:\Windows\System32\prevhost.exe
(Microsoft Corporation) C:\Program Files\Windows Media Player\wmprph.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
() C:\Program Files (x86)\VideoLAN\VLC\vlc.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Wacom Technology, Corp.) C:\Program Files\Tablet\ISD\ISD_TouchUser.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
==================== Registry (Whitelisted) ===========================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [] => [X]
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2679592 2011-02-04] (Synaptics Incorporated)
HKLM\...\Run: [SSUtility] => C:\Program Files\Fujitsu\SSUtility\FJSSDMN.exe [273256 2010-08-17] (FUJITSU LIMITED)
HKLM\...\Run: [SNUVCDSM] => C:\Windows\snuvcdsm.exe [24576 2011-02-18] ()
HKLM\...\Run: [snp2uvc] => C:\Windows\vsnp2uvc.exe [662016 2009-08-13] (Sonix)
HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [11663464 2010-12-08] (Realtek Semiconductor)
HKLM\...\Run: [OmniPass] => C:\Program Files\Softex\OmniPass\scureapp.exe [4213248 2011-02-16] (Softex Inc.)
HKLM\...\Run: [LoadFUJ02E3] => C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe [73840 2011-03-11] (FUJITSU LIMITED)
HKLM\...\Run: [IntelPAN] => C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe [1935120 2011-03-30] (Intel(R) Corporation)
HKLM\...\Run: [FjStrtAp] => C:\Program Files\Fujitsu\Utils\FjStrtAp.exe [19800 2010-12-09] (Fujitsu America, Inc..)
HKLM\...\Run: [FJBATAID2] => C:\Program Files\Fujitsu\BatteryAid2\BatteryDaemon.exe [124776 2010-10-30] (FUJITSU LIMITED)
HKLM\...\Run: [FJAutoR] => C:\Program Files\Fujitsu\AutoRotation\AutoRotation.exe [87912 2010-08-31] (FUJITSU LIMITED)
HKLM\...\Run: [ATSwpNav] => "C:\Program Files\Fingerprint Sensor\ATSwpNav" -run
HKLM\...\Run: [MSC] => C:\Program Files\Microsoft Security Client\msseces.exe [1337000 2015-04-30] (Microsoft Corporation)
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [YouCam Mirror Tray icon] => C:\Program Files (x86)\CyberLink\YouCam\YouCamTray.exe [167008 2010-01-16] (CyberLink Corp.)
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [252848 2012-07-03] (Sun Microsystems, Inc.)
HKLM-x32\...\Run: [StartFujitsuPointingDeviceUtility] => C:\Program Files (x86)\Fujitsu\PointingDeviceUtility\FJPDAutoSet.exe [85104 2011-02-02] (FUJITSU LIMITED)
HKLM-x32\...\Run: [SMART SNMP Agent] => C:\Program Files (x86)\SMART Technologies\SMART Product Drivers\SMARTSNMPAgent.exe [1664368 2010-11-20] (SMART Technologies ULC)
HKLM-x32\...\Run: [SMART Board Service] => C:\Program Files (x86)\SMART Technologies\SMART Product Drivers\SMARTBoardService.exe [5419376 2010-11-20] (SMART Technologies)
HKLM-x32\...\Run: [Razer Synapse] => C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe [590144 2015-04-22] (Razer Inc.)
HKLM-x32\...\Run: [QuickTime Task] => C:\Program Files (x86)\QuickTime\QTTask.exe [421888 2011-07-06] (Apple Inc.)
HKLM-x32\...\Run: [NUSB3MON] => C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe [113288 2010-11-17] (Renesas Electronics Corporation)
HKLM-x32\...\Run: [IndicatorUtility] => C:\Program Files (x86)\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe [48752 2010-09-30] (FUJITSU LIMITED)
HKLM-x32\...\Run: [IMSS] => C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IMSS\PIconStartup.exe [112152 2011-02-02] (Intel Corporation)
HKLM-x32\...\Run: [BCSSync] => C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe [91520 2010-03-13] (Microsoft Corporation)
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59240 2012-02-20] (Apple Inc.)
HKLM-x32\...\Run: [KrakenLauncher] => C:\Program Files (x86)\Razer\Razer_Kraken_Driver\Drivers\SysAudio\KrakenHelper.exe [1599808 2015-02-03] (Razer Inc)
HKLM Group Policy restriction on software: %HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRoot% <====== ATTENTION
HKLM Group Policy restriction on software: %HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRoot%*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRoot%System32\*.exe <====== ATTENTION
HKLM Group Policy restriction on software: %HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ProgramFilesDir% <====== ATTENTION
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKLM\...\Policies\Explorer: [DisallowRun] 0
HKLM\...\Policies\Explorer: [NoFolderOptions] 0
HKU\S-1-5-21-2660982249-1735081061-3658403663-1000\...\Run: [Skype] => C:\Program Files (x86)\Skype\Phone\Skype.exe [53661824 2015-07-28] (Skype Technologies S.A.)
HKU\S-1-5-21-2660982249-1735081061-3658403663-1000\...\Run: [DAEMON Tools Lite] => C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe [3696912 2014-03-04] (Disc Soft Ltd)
HKU\S-1-5-21-2660982249-1735081061-3658403663-1000\...\Run: [CCleaner Monitoring] => C:\Program Files\CCleaner\CCleaner64.exe [7394584 2014-12-12] (Piriform Ltd)
HKU\S-1-5-21-2660982249-1735081061-3658403663-1000\...\Run: [Steam] => C:\Program Files (x86)\Steam\steam.exe [2899136 2015-08-19] (Valve Corporation)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\SMART Board Tools.lnk [2015-01-09]
ShortcutTarget: SMART Board Tools.lnk -> C:\Program Files (x86)\SMART Technologies\SMART Product Drivers\SMARTBoardTools.exe (SMART Technologies ULC)
Startup: C:\Users\kappellaj\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2010 Screen Clipper and Launcher.lnk [2011-09-07]
ShortcutTarget: OneNote 2010 Screen Clipper and Launcher.lnk -> C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE (Microsoft Corporation)
==================== Internet (Whitelisted) ====================
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\S-1-5-21-2660982249-1735081061-3658403663-1000\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.ca
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-2660982249-1735081061-3658403663-1000 -> DefaultScope {7E60F2A6-327A-45AC-97BD-61803AB571D2} URL = hxxps://au.search.yahoo.com/search?fr=chr-greentree_ie&ei=utf-8&ilc=12&type=523482&p={searchTerms}
SearchScopes: HKU\S-1-5-21-2660982249-1735081061-3658403663-1000 -> {7E60F2A6-327A-45AC-97BD-61803AB571D2} URL = hxxps://au.search.yahoo.com/search?fr=chr-greentree_ie&ei=utf-8&ilc=12&type=523482&p={searchTerms}
BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL [2011-02-12] (Microsoft Corporation)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2011-03-29] (Microsoft Corp.)
BHO: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll [2015-05-01] (Microsoft Corporation)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL [2010-12-21] (Microsoft Corporation)
BHO: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Oracle\JavaFX 2.0 Runtime\bin\jp2ssv.dll [2012-01-10] (Oracle Corporation)
BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL [2011-02-12] (Microsoft Corporation)
BHO-x32: Java(tm) Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre7\bin\ssv.dll [2012-09-25] (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2011-03-29] (Microsoft Corp.)
BHO-x32: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2015-05-01] (Microsoft Corporation)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL [2010-12-21] (Microsoft Corporation)
BHO-x32: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll [2012-09-25] (Oracle Corporation)
Toolbar: HKU\.DEFAULT -> No Name - {CF45C54F-801C-41B5-AC77-57F2BF418EDC} - No File
Handler: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll [2015-05-01] (Microsoft Corporation)
Handler-x32: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2015-05-01] (Microsoft Corporation)
Hosts: There are more than one entry in Hosts. See Hosts section of Addition.txt
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254
Tcpip\..\Interfaces\{4FF75CFF-7309-4DB9-AEA8-A797904A4D88}: [DhcpNameServer] 192.168.1.254
Tcpip\..\Interfaces\{6DAAEE89-DA81-40CC-84BE-2F6121A9C778}: [DhcpNameServer] 192.168.1.254
FireFox:
========
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_18_0_0_232.dll [2015-08-14] ()
FF Plugin: @java.com/DTPlugin,version=10.3.1 -> C:\Windows\system32\npDeployJava1.dll [2012-01-10] (Oracle Corporation)
FF Plugin: @java.com/JavaPlugin,version=10.3.1 -> C:\Program Files\Oracle\JavaFX 2.0 Runtime\bin\plugin2\npjp2.dll [2012-01-10] (Oracle Corporation)
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~1\Office14\NPAUTHZ.DLL [2010-01-10] (Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_18_0_0_232.dll [2015-08-14] ()
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\Windows\system32\Adobe\Director\np32dsw.dll [No File]
FF Plugin-x32: @foxitsoftware.com/Foxit Reader Plugin,version=1.0,application/pdf -> C:\Program Files (x86)\Foxit Software\Foxit Reader\plugins\npFoxitReaderPlugin.dll [2011-07-19] (Foxit Corporation)
FF Plugin-x32: @java.com/DTPlugin,version=10.7.2 -> C:\Windows\SysWOW64\npDeployJava1.dll [2012-09-08] (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=10.9.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll [2012-09-25] (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrl.dll [2011-05-31] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL [2010-01-10] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL [2010-03-25] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2011-05-13] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3538.0513 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2011-05-13] (Microsoft Corporation)
FF Plugin-x32: @real.com/nppl3260;version=6.0.12.450 -> C:\Program Files (x86)\Real Alternative\browser\plugins\nppl3260.dll [2010-02-15] (RealNetworks, Inc.)
FF Plugin-x32: @real.com/nprpjplug;version=6.0.12.448 -> C:\Program Files (x86)\Real Alternative\browser\plugins\nprpjplug.dll [2010-02-15] (RealNetworks, Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.28.1\npGoogleUpdate3.dll [2015-07-15] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.28.1\npGoogleUpdate3.dll [2015-07-15] (Google Inc.)
Chrome:
=======
CHR Profile: C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Adblock Plus) - C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb [2015-01-13]
CHR Extension: (FlashCards) - C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\diejjofgldkjkhmfjagdjdodjebpglhb [2012-08-05]
CHR Extension: (Chrome Hotword Shared Module) - C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg [2015-08-11]
CHR Extension: (GERMAN MEMORY) - C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\mghpelemmnimcgbjenebecpjamnpibpj [2012-08-05]
CHR Extension: (Chrome Web Store Payments) - C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-09-03]
CHR Extension: (Chrome Apps & Extensions Developer Tool) - C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\ohmmkhmmmpcnpikjeljgnaoabkaalbgc [2015-01-12]
CHR Extension: (Marc Ecko) - C:\Users\admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\opjonmehjfmkejjifhhknofdnacklmjk [2012-08-05]
==================== Services (Whitelisted) ========================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
R2 c2cautoupdatesvc; C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [1394816 2015-05-01] (Microsoft Corporation)
R2 c2cpnrsvc; C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [1772672 2015-05-01] (Microsoft Corporation)
R2 FUJ02E3Service; C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe [73840 2011-03-11] (FUJITSU LIMITED)
S3 IDriverT; C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [69632 2005-04-04] (Macrovision Corporation) [File not signed]
R2 MsMpSvc; C:\Program Files\Microsoft Security Client\MsMpEng.exe [23816 2015-04-30] (Microsoft Corporation)
S3 MyWiFiDHCPDNS; C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [340240 2011-03-30] ()
R3 NisSrv; C:\Program Files\Microsoft Security Client\NisSrv.exe [366544 2015-04-30] (Microsoft Corporation)
R2 omniserv; C:\Program Files\Softex\OmniPass\OmniServ.exe [42496 2011-02-16] (Softex Inc.) [File not signed]
S3 Origin Client Service; D:\Origin\OriginClientService.exe [1903472 2014-12-18] (Electronic Arts)
R2 Razer Game Scanner Service; C:\Program Files (x86)\Razer\Razer Services\GSS\GameScannerService.exe [187072 2015-02-05] ()
R2 TabletServiceISD; C:\Program Files\Tablet\ISD\ISD_Tablet.exe [5640048 2011-02-23] (Wacom Technology, Corp.)
R2 TouchServiceISD; C:\Program Files\Tablet\ISD\ISD_TouchService.exe [449904 2011-02-23] (Wacom Technology, Corp.)
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)
===================== Drivers (Whitelisted) ==========================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
R3 bcbtums; C:\Windows\System32\drivers\bcbtums.sys [131112 2010-10-04] (Broadcom Corporation.)
R1 dtsoftbus01; C:\Windows\System32\DRIVERS\dtsoftbus01.sys [283064 2014-07-09] (Disc Soft Ltd)
R0 FBIOSDRV; C:\Windows\System32\Drivers\FBIOSDRV.sys [21104 2009-06-24] (FUJITSU LIMITED)
R3 Fjbtndrv; C:\Windows\System32\DRIVERS\FjBtnDrv.sys [23040 2009-08-27] (Fujitsu America, Inc.)
R0 FJGSDisk; C:\Windows\System32\DRIVERS\FJGSDisk.sys [15208 2010-09-28] (FUJITSU LIMITED)
R3 FUJ02B1; C:\Windows\System32\DRIVERS\FUJ02B1.sys [7808 2006-11-01] (FUJITSU LIMITED)
R3 FUJ02E3; C:\Windows\System32\DRIVERS\FUJ02E3.sys [7296 2006-11-01] (FUJITSU LIMITED)
R3 HidUsb; C:\Windows\SysWOW64\DRIVERS\hidusb.sys [9296 1999-04-24] (Microsoft Corporation) [File not signed]
S3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [129752 2015-04-19] (Malwarebytes Corporation)
R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [280376 2015-03-04] (Microsoft Corporation)
R2 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [124568 2015-03-04] (Microsoft Corporation)
S3 rzendpt; C:\Windows\System32\DRIVERS\rzendpt.sys [39592 2014-12-30] (Razer Inc)
R2 rzpmgrk; C:\Windows\system32\drivers\rzpmgrk.sys [37184 2015-02-05] (Razer, Inc.)
R2 rzpnk; C:\Windows\system32\drivers\rzpnk.sys [129600 2015-03-03] (Razer, Inc.)
S3 slabbus; C:\Windows\system32\drivers\slabbus.sys [79872 2007-03-01] (MCCI Corporation)
S3 slabser; C:\Windows\system32\drivers\slabser.sys [103936 2007-03-01] (MCCI Corporation)
R3 SMARTMouseFilterx64; C:\Windows\System32\DRIVERS\SMARTMouseFilterx64.sys [13168 2010-11-20] (SMART Technologies ULC)
R3 SMARTVHidMiniVistaAmd64; C:\Windows\System32\DRIVERS\SMARTVHidMiniVistaAmd64.sys [16368 2010-11-20] (SMART Technologies ULC)
R3 SMARTVTabletPCx64; C:\Windows\System32\DRIVERS\SMARTVTabletPCx64.sys [24432 2010-11-20] (SMART Technologies ULC)
R3 SNP2UVC; C:\Windows\System32\DRIVERS\snp2uvc.sys [1801216 2010-10-09] ()
S3 STI2303X64; C:\Windows\System32\Drivers\STI2303X64.sys [50032 2010-11-20] (Prolific Technology Inc.)
S3 ubloxusb; C:\Windows\system32\drivers\ubloxusb.sys [87552 2007-11-27] (u-blox AG)
R3 VSTWinDriver6; C:\Windows\System32\drivers\VSTwindrvr6.sys [252928 2008-07-04] (Jungo)
S3 wacomhidfilter; C:\Windows\system32\drivers\wacomhidfilter.sys [16936 2010-12-02] (Wacom Technology)
R3 wacomvthid; C:\Windows\System32\DRIVERS\WacomVTHid.sys [16368 2010-12-02] (Wacom Technology)
S3 VGPU; System32\drivers\rdvgkmd.sys [X]
==================== NetSvcs (Whitelisted) ===================
(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)
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