You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how
HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how
HERE.
Go to add remove programmes in your control panel and uninstall anything to do with(
if there).
Viewpoint
Viewpoint manager
Viewpoint toolbar
Power Scan
AWS
WeatherBug
Close control panel.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(
if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
Viewpoint Manager Service
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(
if there).
ViewpointService.exe
Weather.exe
powerscan.exe
ViewMgr.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(
if there).
O2 - BHO: (no name) - {4445ba54-fb65-47ab-8df7-52aafca46154} - C:\WINDOWS\system32\dpvcmp.dll (file missing)
O4 - HKLM\..\Run: [Power Scan] C:\Program Files\Power Scan\powerscan.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) -
http://a19.g.akamai.net/7/19/7125/4056/ftp.coupons.com/r3302/cpbrkpie.cab
O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) -
http://di.imgag.com/imgag/cp/install/Crusher.cab
Fix all O18 - Protocol: entries.
O20 - Winlogon Notify: dpvcmp - dpvcmp.dll (file missing)
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
Click on the fix checked button.
Close HJT.
Locate and delete the following
bold files and/or directories(
if there).
C:\Program Files\
Viewpoint<Delete the entire folder.
C:\Program Files\
AWS<Delete the entire folder.
C:\Program Files\
Power Scan<Delete the entire folder
C:\Program Files\QuickTime\
bak<Delete the entire folder.
C:\Program Files\HP\hpcoretech\data\
EvntData-533031436.xml
C:\Program Files\QuickTime\
qttask.exe
Reboot into normal mode and rehide your protected OS files.
Download and install Quicktime again.
Please download
FindAWF to your Desktop.
Double-click FindAWF.exe to start the tool.
Select "option #1 - Scan for bak folders" by typing 1 and press Enter
When the tool has completed, a report will open up in notepad. Please post the results of the awf.txt as an attachment.
Post a fresh HJT log and let me know if you`re still having problems.
Regards Howard
This thread is for the use of dawghunter only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
