Sony VAIO VGN-NR21Z not working

By christopher92
Sep 13, 2009
  1. hey i was playing sims 3 on my laptop and i turned it off and went to sleep and i come down yesterday morning and its not booting up its staying on the microsoft corporation loading for ever i tried to keep it to keep it on all night and it will not more past the page and i tried restoring it to factory setting and the gets stuck on the final step before its formats the harddrive and crashes
  2. raybay

    raybay TS Evangelist Posts: 7,241   +10

    Hard drive is going bad, perhaps. I would save your data now, if you can.
    That Sony has difficult cooling channels... You might want to clean it up with some Q-tips and a can of dust off or other "treated" canned air, and some denatured alcohol.

    If the hard drive is not going bad, it is likely still going to require a complete reformat and reinstall.
  3. christopher92

    christopher92 TS Rookie Topic Starter

    can't save any data as i can't get on windows and i am trying to reformat it now
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