Soundcard problems

By grubby
Apr 18, 2008
  1. Hey, hopefully you are up to the challenge of helping me out. ;)

    I have attempted all the possibilities outlined in this thread:
    (at least, to the best of my knowledge)

    Some of the explanations were double-backing on themselves, but nonetheless I tried them all. There are a few other sites with pertinent info, but this forum seems to cover all bases. The solution to this problem has eluded me for more than two weeks. The result of attempting this fix alone, was a jumbled registry with crossed wires all over the friggin' place. I really need some pointers from someone more computer savvy than I.

    I'm working off a fresh install of xp pro, with all the updates current up until late 07. Everything seems normal, all programs work without a hitch.

    from the Medion website:
    Soundcard Driver Realtek AC97 (Driver only)
    Win 2000/Win 98/Win 98SE/Win ME/Win XP
    04.02.2006 - Version: A3.80 (WDM
    This seems to be the driver at the heart of the problem, but I can't be sure
    I recently dowloaded this great piece of standalone software, ' SIW 2008-04-02 ' System Information for Windows, by Gabriel Topala (thanks for the wicked app!)
    but couldn't dl from there, so went to
    I cannot seem to convince my system that it has a sound card installed. I need music. I crave it. I need to live a productive life, but the more I obsess about this issue the closer I get to insanity. I've honestly spent over 100 hours on this...

    (from SIW 2008-04-02)

    the motherboard is the following:
    Model: MS-6701, Chipset Model: SiS648 CPU to PCI Bridge, South Bridge: SiS 963

    the soundcard is integrated and is the following:
    Device ID ACPI\PNPB006\361AAA010
    Status 0x0180200a Started
    Problem 0x00000000 (0)
    Service ms_mpu401
    Capabilities 0x00000020
    Config Flags 0x00000000
    Class MEDIA
    Manufacturer Microsoft
    Hardware IDs ACPI\PNPB006
    Class GUID {4D36E96C-E325-11CE-BFC1-08002BE10318}
    Enumerator name ACPI
    Description MPU-401 Compatible MIDI Device
    Driver {4D36E96C-E325-11CE-BFC1-08002BE10318}\0000
    Physical Object Name \Device\00000059
    Install State 0x00000000

    Device Configuration File wdmaudio.inf
    AssociatedFilters wdmaud
    Driver msmpu401.sys
    NTMPDriver msmpu401.sys
    InfPath wdmaudio.inf
    InfSection MS_MPU401
    ProviderName Microsoft
    DriverDateData 00 80 62 C5 C0 01 C1 01
    DriverDate 7-1-2001
    DriverVersion 5.1.2535.0
    MatchingDeviceId *pnpb006
    DriverDesc MPU-401 Compatible MIDI Device
    SetupPreferredAudioDevicesCount 0

    Class MEDIA
    Sound, video and game controllers
    Installer32 MmSys.Cpl,MediaClassInstaller
    EnumPropPages32 MmSys.Cpl,MediaPropPageProvider
    TroubleShooter-0 hcp://help/tshoot/tssound.htm
    Icon 3004

    I don't know if this matches the driver I downloaded and installed (see above) from

    some info about the comp:
    Manufacturer MEDIONPC
    Serial Number 41511010010379
    Chassis Desktop
    Machine Type AT/AT COMPATIBLE
    UUID 7010F728-1E51-11B2-8000-64456E4E6973

    Sorry if this post is nooby, I admit I'm not a gearhead when it comes to comps... Just let me know what I can do, or provide information for more clarity. Thanks ahead to anyone who helps!
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