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Suspected malware causing Blue screen crash driver_irql_not_less_or_eql

By shunter10 · 11 replies
Aug 10, 2011
  1. Hello,

    Thank you in advance for taking the time to look at this.

    Last week I bought a new wireless printer and had some difficulty getting the driver for it working. Despite believing I was using trusted sources for the driver downloads, I downloaded quite a few before I got the right one, and was asked by some of the downloads to turn off my anti virus while they downloaded. I suspect this was probably an error of judgement.

    Now my computer crashes regularly with the blue screen and reports:
    STOP: 0x000000D1 (0x00000060,0x00000005,0x00000000, 0xB9F1B6AB)
    atapi.sys - Address B9F1B6AB base at B9F13000, DateStamp 4802539d

    I have investigated this on Google and carried out the following in order based on suggestions in forums:
    - uninstalled the printer drivers, still get the blue screen
    - full scan with my Avast virus scanner, crashes with the blue screen
    - Windows memtest, no problems identified, crashes with the blue screen
    - resetting to last known good configuration, still get the blue screen
    - full scan with malware bytes, no infections reported, does not crash but still get blue screen
    - I tried to get various logs but the programs would always freeze, but not crash with the blue screen
    - I managed to get a log from TDSSKiller, attached
    - Combo-fix froze while it was scanning, but did not crash with the blue screen

    Any advice greatly appreciated.

    Thank you


    Attached Files:

  2. mailpup

    mailpup TS Special Forces Posts: 7,412   +629

    Moved to Virus and Malware Removal forum.
  3. Broni

    Broni Malware Annihilator Posts: 55,290   +456

    Welcome aboard [​IMG]

    Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
  4. shunter10

    shunter10 TS Rookie Topic Starter

    Malwarebytes quick scan crashes machine

    Thanks for looking at this.

    I got to step 2 of your guide and the Malwarebytes quick scan crashes with the original blue screen error.

    I will try running it again and seeing which file it gets to when it crashes.

    Should I try the other steps or stop here?

  5. shunter10

    shunter10 TS Rookie Topic Starter

    MBAM log


    I ran the Malwarebytes quick scan again and it took 20 minutes but finished without crashing and identified 2 infections. The log is below and I did not do anything with the infected files:


    Malwarebytes' Anti-Malware

    Database version: 7383

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 7.0.5730.13

    8/11/2011 10:04:05 PM
    mbam-log-2011-08-11 (22-03-54).txt

    Scan type: Quick scan
    Objects scanned: 169983
    Time elapsed: 20 minute(s), 42 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 1
    Registry Data Items Infected: 1
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions (Hijack.FolderOptions) -> Value: NoFolderOptions -> No action taken.

    Registry Data Items Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFind (PUM.Hijack.Find) -> Bad: (1) Good: (0) -> No action taken.

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)
  6. Broni

    Broni Malware Annihilator Posts: 55,290   +456

    Please re-run it and fix all issues.
    Then continue with other steps.
  7. shunter10

    shunter10 TS Rookie Topic Starter

    Malwarebytes scan complete - but cannot run GMER

    Hello, I ran the Malwarebytes scan again and removed the 2 files that it reported as infections. Then ran the full scan and it reported no infections.

    However I cannot get the GMER programme to work. I downloaded it but it will not show any activity before crashing with the original blue screen of death.

    Any thoughts?


  8. Broni

    Broni Malware Annihilator Posts: 55,290   +456

    Run this instead...

    Please download Rootkit Unhooker from one of the following links and save it to your desktop.
    In order to use this tool if you downloaded from either of the second two links, you will need to extract the RKUnhookerLE.exe file using a program capable of extracing ZIP and RAR compressed files. If you don't have an extraction program, you can download, install and use the free 7-zip utility.

    • Double-click on RKUnhookerLE.exe to start the program.
      Vista/Windows 7 users right-click and select Run As Administrator.
    • Click the Report tab, then click Scan.
    • Check Drivers, Stealth, and uncheck the rest.
    • Click OK.
    • Wait until it's finished and then go to File > Save Report.
    • Save the report to your Desktop.
    • Copy and paste the contents of the report into your next reply.
    -- Note: You may get this warning...just ignore it, click OK and continue: "Rootkit Unhooker has detected a parasite inside itself! It is recommended to remove parasite, okay?".
  9. shunter10

    shunter10 TS Rookie Topic Starter

    Rootkit results

    Hi there, completed the Rootkit scan and here are the results:

    RkU Version: 3.8.389.593, Type LE (SR2)
    OS Name: Windows XP
    Version 5.1.2600 (Service Pack 3)
    Number of processors #1
    0xB39BD000 C:\WINDOWS\system32\DRIVERS\w29n51.sys 3211264 bytes (Intel® Corporation, Intel® Wireless LAN Driver)
    0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2069376 bytes (Microsoft Corporation, NT Kernel & System)
    0x804D7000 PnpManager 2069376 bytes
    0x804D7000 RAW 2069376 bytes
    0x804D7000 WMIxWDM 2069376 bytes
    0xBF800000 Win32k 1859584 bytes
    0xBF800000 C:\WINDOWS\System32\win32k.sys 1859584 bytes (Microsoft Corporation, Multi-User Win32 Driver)
    0xB3803000 C:\WINDOWS\system32\DRIVERS\HSF_DP.sys 1044480 bytes (Conexant Systems, Inc., HSF_DP driver)
    0xBF06B000 C:\WINDOWS\System32\ialmdd5.DLL 905216 bytes (Intel Corporation, DirectDraw(R) Driver for Intel(R) Graphics Technology)
    0xB94B3000 C:\WINDOWS\system32\DRIVERS\ialmnt5.sys 806912 bytes (Intel Corporation, Intel Graphics Miniport Driver)
    0xB375B000 C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys 688128 bytes (Conexant Systems, Inc., HSF_CNXT driver)
    0xB9E12000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
    0xA3343000 C:\WINDOWS\System32\Drivers\aswSnx.SYS 458752 bytes (AVAST Software, avast! Virtualization Driver)
    0xA33FD000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
    0xB3654000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
    0xA3508000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
    0xA2B61000 C:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
    0xA33B3000 C:\WINDOWS\System32\Drivers\aswSP.SYS 303104 bytes (AVAST Software, avast! self protection module)
    0xBF148000 C:\WINDOWS\System32\ATMFD.DLL 290816 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
    0xB397A000 C:\WINDOWS\system32\drivers\STAC97.sys 274432 bytes (SigmaTel, Inc., SigmaTel Audio Driver (WDM))
    0xA26AA000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
    0xB370A000 C:\WINDOWS\system32\DRIVERS\iwca.sys 249856 bytes (Intel Corporation, Intel Wireless Connection Agent)
    0xB3902000 C:\WINDOWS\system32\DRIVERS\HSFHWICH.sys 200704 bytes (Conexant Systems, Inc., HSFHWICH WDM driver)
    0xB36B2000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 196608 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
    0xB9F79000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
    0xA2D21000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
    0xB9DE5000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
    0xBF03F000 C:\WINDOWS\System32\ialmdev5.DLL 180224 bytes (Intel Corporation, Component GHAL Driver)
    0xA346D000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
    0xA34BA000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
    0xA34E2000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
    0xB3956000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
    0xB945D000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
    0xB3933000 C:\WINDOWS\system32\drivers\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
    0xA3498000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
    0x806D1000 ACPI_HAL 131840 bytes
    0x806D1000 C:\WINDOWS\system32\hal.dll 131840 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
    0xB9EDB000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
    0xB9F2B000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
    0xBF020000 C:\WINDOWS\System32\ialmdnt5.dll 126976 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
    0xB9481000 C:\WINDOWS\system32\DRIVERS\b57xp32.sys 122880 bytes (Broadcom Corporation, Broadcom NetXtreme Gigabit Ethernet NDIS5.1 Driver.)
    0xB9F4A000 pcmcia.sys 122880 bytes (Microsoft Corporation, PCMCIA Bus Driver)
    0xB9DCB000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
    0xB9F13000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
    0xA332B000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
    0xB9EFB000 C:\WINDOWS\System32\Drivers\SCSIPORT.SYS 98304 bytes (Microsoft Corporation, SCSI Port Driver)
    0xA307E000 C:\WINDOWS\System32\Drivers\aswMon2.SYS 94208 bytes (AVAST Software, avast! File System Filter Driver for Windows XP)
    0xB9EB2000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
    0xB36F3000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
    0xA324D000 C:\WINDOWS\system32\DRIVERS\irda.sys 90112 bytes (Microsoft Corporation, IRDA Protocol Driver)
    0xA2D71000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
    0xB9449000 C:\WINDOWS\system32\DRIVERS\gtipci21.sys 81920 bytes (Texas Instruments, Texas Instruments PCI GemCore IFD Handler)
    0xB3747000 C:\WINDOWS\system32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
    0xB949F000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
    0xA3561000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
    0xB9E9F000 WudfPf.sys 77824 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Platform Driver)
    0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
    0xB9EC9000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
    0xB9F68000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
    0xB36E2000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
    0xBA1D8000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
    0xB42A4000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
    0xB42D4000 C:\WINDOWS\system32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
    0xB4AC4000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
    0xB4294000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
    0xA2ED6000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
    0xBA1A8000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
    0xBF012000 C:\WINDOWS\System32\ialmrnt5.dll 57344 bytes (Intel Corporation, Controller Hub for Intel Graphics Driver)
    0xBA0E8000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
    0xB42E4000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
    0xB4284000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
    0xBA0C8000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
    0xB4264000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
    0xB9811000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
    0xB42B4000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
    0xBA0B8000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
    0xB4274000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
    0xBA0A8000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
    0xBA188000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
    0xBA178000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
    0xB9851000 C:\WINDOWS\System32\Drivers\aswTdi.SYS 36864 bytes (AVAST Software, avast! TDI Filter Driver)
    0xA255A000 C:\WINDOWS\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
    0xBA0D8000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
    0xBA238000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
    0xB4254000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
    0xBA1B8000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
    0xBA0F8000 PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
    0xB42C4000 C:\WINDOWS\system32\DRIVERS\smcirda.sys 36864 bytes (SMC, SMC IrCC NDIS 5.0 IrDA FIR Device Driver)
    0xBA148000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
    0xBA338000 cercsr6.sys 32768 bytes (Adaptec, Inc., DELL CERC SATA1.5/6ch Miniport Driver)
    0xBA408000 C:\WINDOWS\system32\drivers\iPodDrv.sys 32768 bytes (Windows (R) Codename Longhorn DDK provider, doubleTwist iPod Driver)
    0xB4F9F000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
    0xB3DFB000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
    0xBA3D8000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
    0xBA328000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
    0xB3DDB000 C:\WINDOWS\System32\Drivers\Aavmker4.SYS 24576 bytes (AVAST Software, avast! Base Kernel-Mode Device Driver for Windows NT/2000/XP)
    0xB49C0000 C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
    0xB4F97000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
    0xB49D0000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
    0xBA3D0000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
    0xB49A0000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
    0xB3DEB000 C:\WINDOWS\System32\Drivers\aswRdr.SYS 20480 bytes (AVAST Software, avast! TDI RDR Driver)
    0xB3E03000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
    0xBA330000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
    0xB49C8000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
    0xB49E0000 C:\WINDOWS\system32\DRIVERS\rasirda.sys 20480 bytes (Microsoft Corporation, IrDA WAN Miniport Driver)
    0xB49D8000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel(R) mini-port/call-manager driver)
    0xB49B0000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
    0xB3DCB000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
    0xBA580000 C:\WINDOWS\system32\DRIVERS\AegisP.sys 16384 bytes (Meetinghouse Data Communications, IEEE 802.1X Protocol Driver)
    0xBA4C0000 C:\WINDOWS\system32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
    0xBA588000 C:\WINDOWS\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
    0xB4AA4000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
    0xA326B000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
    0xBA57C000 C:\WINDOWS\SYSTEM32\DRIVERS\OMCI.SYS 16384 bytes (Dell Computer Corporation, OMCI Device Driver)
    0xB5250000 C:\WINDOWS\system32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
    0xBA594000 C:\WINDOWS\system32\DRIVERS\SMCLIB.SYS 16384 bytes (Microsoft Corporation, Smard Card Driver Library)
    0xBA590000 C:\WINDOWS\System32\Drivers\aswFsBlk.SYS 12288 bytes (AVAST Software, avast! File System Access Blocking Driver)
    0xBA4B8000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
    0xBA4BC000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
    0xB59D8000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
    0xB524C000 C:\WINDOWS\system32\DRIVERS\irenum.sys 12288 bytes (Microsoft Corporation, Infra-Red Bus Enumerator)
    0xA2BE1000 C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys 12288 bytes (Conexant, Diagnostic Interface DRIVER)
    0xB4ABC000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
    0xBA564000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
    0xA32D7000 C:\WINDOWS\system32\DRIVERS\s24trans.sys 12288 bytes (Intel Corporation, Intel WLAN Packet Driver)
    0xB63AC000 C:\Documents and Settings\Default\Desktop\VCdRom.sys 12288 bytes (Microsoft Corporation, Driver for Virtual CD-ROMs)
    0xBA5DE000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
    0xBA5F2000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
    0xBA5DA000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
    0xBA5AC000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
    0xBA5A8000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
    0xBA5E2000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
    0xBA618000 C:\WINDOWS\System32\Drivers\ParVdm.SYS 8192 bytes (Microsoft Corporation, VDM Parallel Driver)
    0xBA5E0000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
    0xBA5D2000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
    0xBA5D4000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
    0xBA5AA000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
    0xB3FCB000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
    0xBA759000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
    0xBA7F5000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
    0xBA670000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
  10. Broni

    Broni Malware Annihilator Posts: 55,290   +456

    I still need DDS logs.
  11. shunter10

    shunter10 TS Rookie Topic Starter

    DDS freezes

    Hello, I have tried many times, disabled internet and script blocking, but DDS always freezes.

    Is there an alternative I can try?

  12. Broni

    Broni Malware Annihilator Posts: 55,290   +456

    No problem :)

    Download aswMBR to your desktop.
    Double click the aswMBR.exe to run it.
    Click the "Scan" button to start scan:

    On completion of the scan click "Save log", save it to your desktop and post in your next reply:

    NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.


    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
    Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.

    Make sure, you re-enable your security programs, when you're done with Combofix.


    If, for some reason, Combofix refuses to run, try one of the following:

    1. Run Combofix from Safe Mode.

    2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
    Do NOT run it yet.

    Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.


    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    If normal mode still doesn't work, run BOTH tools from safe mode.

    In case #2, please post BOTH logs, rKill and Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
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