Solved Suspected malware: google links do not open...please help

[nikkhasnsi]

OTL Log

All processes killed
========== OTL ==========
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\\{AEB6717E-7E19-11d0-97EE-00C04FD91972} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AEB6717E-7E19-11d0-97EE-00C04FD91972}\ not found.
Unable to delete ADS C:\ProgramData:$SS_DESCRIPTOR_PVX2VCGFMVF9FFN4TK1RVLNGCMLLJG7JYKLPYUKVM9VMV FVVR4TP .
Unable to delete ADS C:\ProgramData:$SS_DESCRIPTOR_PVX2V6GFMVF9KFNYTKBRVLNGCMPVJDKJ9F11HELPS9UTT AWNNJ2VL1J55TYFXM4CFLLP5T68H06VCEVXGVMVK5VRJKT .
ADS C:\ProgramData\TEMP:E9DC8DCB deleted successfully.
ADS C:\ProgramData\TEMP:FFE0B1EF deleted successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: admin
->Temp folder emptied: 1718 bytes
->Temporary Internet Files folder emptied: 52947711 bytes
->Java cache emptied: 72677 bytes
->FireFox cache emptied: 0 bytes
->Google Chrome cache emptied: 122000823 bytes
->Flash cache emptied: 6947 bytes

User: admin - Copy
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 167.00 mb


[EMPTYFLASH]

User: admin
->Flash cache emptied: 0 bytes

User: admin - Copy
->Flash cache emptied: 0 bytes

User: All Users

User: Default

User: Default User

User: Public

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.17.3 log created on 12052010_162923

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...

 

[nikkhasnsi]

Security Check

Results of screen317's Security Check version 0.99.5
Windows Vista Service Pack 2 (UAC is enabled)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Disabled!
Norton 360
[size=1]WMI entry may not exist for antivirus; attempting automatic update.[/size]
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
Java(TM) 6 Update 22
Out of date Java installed!
Adobe Flash Player
Adobe Reader 8.1.1
Out of date Adobe Reader installed!
Mozilla Firefox (3.6.12) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent
Norton ccSvcHst.exe
````````````````````````````````
DNS Vulnerability Check:
GREAT! (Not vulnerable to DNS cache poisoning)

``````````End of Log````````````

 

[Broni]

Update Adobe Reader

You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions.
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or other garbage.
On this page:

make sure, you have both boxes UN-checked AND (important!) click on Decline button

 

[nikkhasnsi]

Ran ESET online scanner. No threats found.

 

[Broni]

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. Run defrag at your convenience.

11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

12. Please, let me know, how your computer is doing.

 

[nikkhasnsi]

Hi Broni,

I ran through setp 8. Computer seems fine now.

Do you need any more logs?


Thanks,

Nikhil

 

[Broni]

You're fine

Good luck and stay safe