System alert: trojan-spy.win32@mx

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I am having a problem with the trojan-spy virus, McAfee is not taking it off, Symentac doesn't work, it shuts down my ad-aware. and it downloaded some Anti spy ware on my com, but i manged to get if off. yet this is still there. it says its a spyware program that sends info to a hacker. What can i do to get it off? I need help please. thanks- Jeff
 
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