The 'Print Screen' button sends image to default printer

By Satako
Oct 24, 2008
  1. Got some machines in our organisation are behaving strangely. When the user presses the 'Print Screen' button to capture an error message or something similar, as well as copying the image to the clipboard, it instantly prints it to the default printer.

    I've asked them to close all applications to make sure if wasn't one of the behaviours of a specific program, but this also happens on a fresh reboot with no applications running. The build is the same we've rolled out to many other machines, so we're stumped as to why it's happening within this team.

    Has anyone come across this behaviour before?
  2. gbhall

    gbhall TechSpot Chancellor Posts: 2,431   +77

    Can you identify the OS and patch level please, also any applications which are installed to all the affected machines as standrad, and what is different about the machines that do not show this effect?
  3. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

    I have to chuckle at this 'problem'! Some users will install a Print Screen program so it will specifically go from capture to print! But that's not what you want. It sound like you are just using the keyboard PrntScrn function- it that correct?

    The "Gadwin PrintScreen" program will do this. A feature of Lexmark printer can do this: lexpps.exe is a process which corresponds to the printer server installed with LexMark printers.

    Please see this article, beginning with "windows 3.1 Q: When you press PRNTSCRN on the keyboard, it sends whatever text happens to be on the screen directly to the printer."

    to ELIMINATE what might be happening.
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