Thank you for your help, Broni!
I am unable to fully complete
Step 2. Any attempts at exporting the log results in a 'Program Not Responding' and that leads to a forced shut down.
Step 3 Logs:
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 7.0.6001.18639 BrowserJavaVersion: 10.45.2
Run by Rachel2 at 23:47:58 on 2014-09-14
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.4028.1878 [GMT -4:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\windows\system32\svchost.exe -k netsvcs
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TeamViewer\Version9\TeamViewer_Service.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\TeamViewer\Version9\TeamViewer.exe
C:\Program Files (x86)\TeamViewer\Version9\tv_w32.exe
C:\Program Files (x86)\TeamViewer\Version9\tv_x64.exe
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://trovi.com?SearchSource=10&CUI=UN88880491691198205&UM=2&ctid=CT2504091
uURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Users\Rachel2\AppData\LocalLow\Vuze_Remote\prxtbVuze.dll
mURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Users\Rachel2\AppData\LocalLow\Vuze_Remote\prxtbVuze.dll
mWinlogon: Userinit = userinit.exe,
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.150\McAfeeMSS_IE.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Users\Rachel2\AppData\LocalLow\Vuze_Remote\prxtbVuze.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: Vuze Remote Toolbar: {BA14329E-9550-4989-B3F2-9732E92D17CC} - C:\Users\Rachel2\AppData\LocalLow\Vuze_Remote\prxtbVuze.dll
TB: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Users\Rachel2\AppData\LocalLow\Vuze_Remote\prxtbVuze.dll
uRun: [DellSystemDetect] C:\Users\Rachel2\AppData\Local\Apps\2.0\Q5TTJDBB.H77\MVDXNLLL.BG0\dell..tion_0f612f649c4a10af_0005.000a_17ece8424e43daec\DellSystemDetect.exe
uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_9_900_170_Plugin.exe -update plugin
dRun: [Exetender] "C:\Program Files (x86)\Free Ride Games\GPlayer.exe" /runonstartup
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
Trusted Zone: dell.com
DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} -
TCP: NameServer = 65.32.5.111 65.32.5.112
TCP: Interfaces\{E91EB0F3-C2ED-4D92-ABAD-DEE3E4FB87E0} : DHCPNameServer = 65.32.5.111 65.32.5.112
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.120\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-mPolicies-Explorer: NoActiveDesktop = dword:1
x64-mPolicies-System: EnableLUA = dword:0
x64-mPolicies-System: EnableUIADesktopToggle = dword:0
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Rachel2\AppData\Roaming\Mozilla\Firefox\Profiles\vzpxtur2.default-1345658969138\
FF - prefs.js: browser.startup.homepage - hxxps://my.ucf.edu/psp/PAPROD/GUEST/EMPL/h/?tab=PAPP_GUEST&errCd=logout|
https://login.microsoftonline.com/login.srf?wa=wsignin1.0&rpsnv=2&ct=1378994927&rver=6.1.6206.0&wp=MBI_KEY&wreply=https://www.outlook.com/owa/&id=260563&whr=knights.ucf.edu&CBCXT=out|https://idp-prod.cc.ucf.edu/idp/Authn/UserPassword
FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~2\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Free Ride Games\npExentCtl.dll
FF - plugin: C:\Program Files (x86)\Free Ride Games\npGameTreatWidget.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprpplugin.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1207148.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_170.dll
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2014-7-17 269008]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2012-5-14 55280]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [2009-5-14 759048]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [2014-9-14 1809720]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [2014-9-14 860472]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-9-27 125584]
R2 TeamViewer9;TeamViewer 9;C:\Program Files (x86)\TeamViewer\Version9\TeamViewer_Service.exe [2014-9-14 5052224]
R2 X5XSEx_Pr143;X5XSEx_Pr143;C:\Program Files (x86)\Free Ride Games\X5XSEx_Pr143.sys [2013-5-1 56136]
R3 b57nd;Broadcom NetXtreme Gigabit Ethernet;C:\Windows\System32\drivers\b57amd64.sys [2012-5-14 328232]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2013-11-15 172704]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;C:\Windows\System32\drivers\IntcHdmi.sys [2012-5-14 139264]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2014-9-14 25816]
R3 MBAMSwissArmy;MBAMSwissArmy;C:\Windows\System32\drivers\MBAMSwissArmy.sys [2014-9-14 122584]
R3 MBAMWebAccessControl;MBAMWebAccessControl;C:\Windows\System32\drivers\mwac.sys [2014-9-14 64216]
R3 NETw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\NETw5v64.sys [2008-6-26 4735488]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2014-8-22 368624]
R3 OA001Ufd;Creative Camera OA001 Upper Filter Driver;C:\Windows\System32\drivers\OA001Ufd.sys [2009-3-6 159840]
R3 OA001Vid;Creative Camera OA001 Function Driver;C:\Windows\System32\drivers\OA001Vid.sys [2009-3-8 319840]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 Revoflt;Revoflt;C:\Windows\System32\drivers\revoflt.sys [2013-1-25 31800]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2013-3-18 54784]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S3 WSDScan;WSD Scan Support via UMB;C:\Windows\System32\drivers\WSDScan.sys [2008-1-20 24064]
S4 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2012-7-11 140672]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2012-5-16 93184]
S4 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files\McAfee Security Scan\3.8.150\McCHSvc.exe [2014-4-9 289256]
S4 TBSrv;Toolbar Service;C:\Program Files (x86)\Tbccint\ToolbarService\ToolbarService.exe --> C:\Program Files (x86)\Tbccint\ToolbarService\ToolbarService.exe [?]
S4 XoftSpyService;XoftSpyService;C:\Program Files (x86)\Common Files\XoftSpySE\6\xoftspyservice.exe [2010-9-29 582424]
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
2014-09-15 03:46:59 122584 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-09-14 03:36:33 36456 ----a-w- C:\Windows\System32\drivers\TrueSight.sys
2014-09-14 03:02:45 33512 ----a-w- C:\Windows\SysWow64\drivers\TrueSight.sys
2014-08-29 17:01:54 101694776 ----a-w- C:\Windows\System32\mrt.exe
2014-07-17 22:05:06 269008 ----a-w- C:\Windows\System32\drivers\MpFilter.sys
2014-07-17 22:05:06 125584 ----a-w- C:\Windows\System32\drivers\NisDrvWFP.sys
.
============= FINISH: 23:49:06.37 ===============
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 5/14/2012 9:13:01 PM
System Uptime: 9/14/2014 9:58:55 AM (14 hours ago)
.
Motherboard: Dell Inc. | | 0P792H
Processor: Intel(R) Core(TM)2 Duo CPU T6500 @ 2.10GHz | U2E1 | 1200/533mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 283 GiB total, 127.979 GiB free.
D: is FIXED (NTFS) - 15 GiB total, 4.767 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP240: 8/4/2014 6:34:20 AM - Windows Update
RP241: 8/5/2014 6:34:17 AM - Windows Update
RP242: 8/6/2014 6:34:00 AM - Windows Update
RP243: 8/7/2014 6:34:01 AM - Windows Update
RP244: 8/10/2014 8:50:13 PM - Windows Update
RP245: 8/11/2014 8:45:57 PM - Windows Update
RP246: 8/12/2014 9:43:11 PM - Windows Update
RP247: 8/13/2014 3:00:36 AM - Windows Update
RP248: 8/15/2014 5:18:24 AM - Windows Update
RP249: 8/16/2014 8:00:18 PM - Windows Update
RP250: 8/17/2014 1:46:09 AM - Windows Update
RP251: 8/18/2014 4:06:48 AM - Windows Update
RP252: 8/18/2014 3:51:03 PM - Windows Update
RP253: 8/19/2014 3:00:12 AM - Windows Update
RP254: 8/20/2014 9:26:51 PM - Windows Update
RP255: 8/23/2014 4:01:07 PM - Windows Update
RP256: 8/24/2014 7:07:29 PM - Windows Update
RP257: 8/24/2014 8:02:53 PM - Installed GradeQuick Web Plugin.
RP258: 8/26/2014 4:40:15 AM - Windows Update
RP259: 8/28/2014 6:44:05 AM - Windows Update
RP260: 9/1/2014 2:25:19 PM - Windows Update
RP261: 9/3/2014 1:56:56 PM - Windows Update
RP262: 9/7/2014 3:42:44 AM - Windows Update
RP263: 9/10/2014 6:33:16 AM - Windows Update
RP264: 9/10/2014 2:14:06 PM - Windows Update
RP265: 9/11/2014 3:00:29 AM - Windows Update
RP266: 9/13/2014 5:20:50 PM - Windows Update
RP267: 9/13/2014 9:13:34 PM - Windows Update
RP268: 9/14/2014 2:11:30 AM - Windows Update
.
==== Installed Programs ======================
.
3600_Help
64 Bit HP CIO Components Installer
ABBYY FineReader 9.0 Sprint
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.11)
Adobe Shockwave Player 12.0
Advanced Audio FX Engine
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Azteca
Bonjour
BPD_Scan
BPDSoftware_Ini
BufferChm
Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition
Dell Resource CD
Dell System Detect
Dell Touchpad
Dell V720 Series Uninstaller
Dell Webcam Central
Facebook Messenger 2.1.4651.0
FileRestore Professional
Free Ride Games Player
Google Chrome
Google Earth
Google Update Helper
GradeQuick Web Plugin
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP OfficeJet J3600
iCare Data Recovery Free 5.1
Integrated Webcam Driver (1.06.03.0309)
Intel PROSet Wireless
Intel(R) Graphics Media Accelerator Driver
Intel(R) PROSet/Wireless WiFi Driver
iTunes
J3600_Basic
Java 7 Update 45
Java Auto Updater
Kernel for Word Evaluation ver 11.01.01
Live! Cam Avatar Creator
Mahjong Mysteries of the Past
Malwarebytes Anti-Malware version 2.0.2.1012
McAfee Security Scan Plus
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 32-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 32-bit MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft Store Download Manager
Microsoft Works
Mozilla Firefox 32.0.1 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MusicOasis
My Dell
My Farm Life 2
ParetoLogic PC Health Advisor
photoFXlab
Pro PC Cleaner
QuickPar 0.9
Quickset64
QuickTime
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
RealUpgrade 1.1
Revo Uninstaller Pro 2.5.9
RICOH Media Driver ver.2.07.01.00
Roxio Burn
Scan
SD Card Recovery
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft Office 2010 (KB2553284) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2880971) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2881071) 64-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition
Shutterfly Express Uploader
SmartDeblur
Smilebox
SoftOrbits Flash Drive Recovery 2.1
Spotify
Stellar Phoenix Photo Recovery
SUPERAntiSpyware
swMSM
TeamViewer 9
Toolbox
Topaz Adjust 5
Topaz B&W Effects
Topaz Clarity
Topaz Clean 3
Topaz DeJpeg 4
Topaz DeNoise 5
Topaz Detail 3
Topaz Fusion Express 2
Topaz InFocus
Topaz Lens Effects
Topaz ReMask 3
Topaz ReStyle
Topaz Simplify 4
Topaz Star Effects
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Access 2010 (KB2553446) 64-Bit Edition
Update for Microsoft Excel 2010 (KB2889836) 64-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2878281) 64-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 64-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 64-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 64-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 64-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 64-Bit Edition
Update for Microsoft Office 2010 (KB2687502) 64-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 64-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 64-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 64-Bit Edition
Update for Microsoft Office 2010 (KB2825635) 64-Bit Edition
Update for Microsoft Office 2010 (KB2837581) 64-Bit Edition
Update for Microsoft Office 2010 (KB2837606) 64-Bit Edition
Update for Microsoft Office 2010 (KB2878252) 64-Bit Edition
Update for Microsoft Office 2010 (KB2881028) 64-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 64-Bit Edition
Update for Microsoft Outlook 2010 (KB2687567) 64-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2837579) 64-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 64-Bit Edition
Update for Microsoft Visio 2010 (KB2880526) 64-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2837587) 64-Bit Edition
Update for Microsoft Word 2010 (KB2880529) 64-Bit Edition
Vuze Remote Toolbar for IE
WebReg
Windows Live ID Sign-in Assistant
Wondershare Data Recovery(Build 4.1.1.1)
XoftSpySE
.
==== Event Viewer Messages From Past Week ========
.
9/8/2014 1:39:50 AM, Error: Microsoft-Windows-PrintSpooler [6161] - The document ComprehensionStrategiesPostersBookmarksFREEBIE.pdf, owned by Rachel2, failed to print on printer Dell V720 Series (Copy 1). Try to print the document again, or restart the print spooler. Data type: NT EMF 1.008. Size of the spool file in bytes: 243180076. Number of bytes printed: 47574736. Total number of pages in the document: 5. Number of pages printed: 0. Client computer: \\RACHEL-PC. Win32 error code returned by the print processor: 0. The operation completed successfully.
9/7/2014 6:41:12 PM, Error: ACPI [13] - : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
9/7/2014 1:44:37 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
9/7/2014 1:44:28 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
9/7/2014 1:44:22 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
9/7/2014 1:43:03 PM, Error: EventLog [6008] - The previous system shutdown at 4:01:10 AM on 9/7/2014 was unexpected.
9/13/2014 5:06:51 PM, Error: Microsoft-Windows-PrintSpooler [6161] - The document ThemeOrganizerFreebie.pdf, owned by Rachel2, failed to print on printer Dell V720 Series (Copy 1). Try to print the document again, or restart the print spooler. Data type: NT EMF 1.008. Size of the spool file in bytes: 11635968. Number of bytes printed: 0. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \\RACHEL-PC. Win32 error code returned by the print processor: 0. The operation completed successfully.
9/13/2014 11:02:45 PM, Error: Application Popup [1060] - \??\C:\Windows\SysWow64\drivers\TrueSight.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
9/13/2014 10:54:16 PM, Error: Microsoft-Windows-ResourcePublication [1002] - Element Provider\Microsoft.Base.Publication/Publication/Computer failed to publish. Ensure that both PKEY_PUBSVCS_METADATA and PKEY_PUBSVCS_TYPE are set properly on the function instance and there were no errors adding the function instance.
9/11/2014 3:56:39 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Office Software Protection Platform service to connect.
9/11/2014 3:56:39 AM, Error: Service Control Manager [7000] - The Office Software Protection Platform service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 5/14/2012 9:13:01 PM
System Uptime: 9/14/2014 9:58:55 AM (14 hours ago)
.
Motherboard: Dell Inc. | | 0P792H
Processor: Intel(R) Core(TM)2 Duo CPU T6500 @ 2.10GHz | U2E1 | 1200/533mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 283 GiB total, 127.979 GiB free.
D: is FIXED (NTFS) - 15 GiB total, 4.767 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP240: 8/4/2014 6:34:20 AM - Windows Update
RP241: 8/5/2014 6:34:17 AM - Windows Update
RP242: 8/6/2014 6:34:00 AM - Windows Update
RP243: 8/7/2014 6:34:01 AM - Windows Update
RP244: 8/10/2014 8:50:13 PM - Windows Update
RP245: 8/11/2014 8:45:57 PM - Windows Update
RP246: 8/12/2014 9:43:11 PM - Windows Update
RP247: 8/13/2014 3:00:36 AM - Windows Update
RP248: 8/15/2014 5:18:24 AM - Windows Update
RP249: 8/16/2014 8:00:18 PM - Windows Update
RP250: 8/17/2014 1:46:09 AM - Windows Update
RP251: 8/18/2014 4:06:48 AM - Windows Update
RP252: 8/18/2014 3:51:03 PM - Windows Update
RP253: 8/19/2014 3:00:12 AM - Windows Update
RP254: 8/20/2014 9:26:51 PM - Windows Update
RP255: 8/23/2014 4:01:07 PM - Windows Update
RP256: 8/24/2014 7:07:29 PM - Windows Update
RP257: 8/24/2014 8:02:53 PM - Installed GradeQuick Web Plugin.
RP258: 8/26/2014 4:40:15 AM - Windows Update
RP259: 8/28/2014 6:44:05 AM - Windows Update
RP260: 9/1/2014 2:25:19 PM - Windows Update
RP261: 9/3/2014 1:56:56 PM - Windows Update
RP262: 9/7/2014 3:42:44 AM - Windows Update
RP263: 9/10/2014 6:33:16 AM - Windows Update
RP264: 9/10/2014 2:14:06 PM - Windows Update
RP265: 9/11/2014 3:00:29 AM - Windows Update
RP266: 9/13/2014 5:20:50 PM - Windows Update
RP267: 9/13/2014 9:13:34 PM - Windows Update
RP268: 9/14/2014 2:11:30 AM - Windows Update
.
==== Installed Programs ======================
.
3600_Help
64 Bit HP CIO Components Installer
ABBYY FineReader 9.0 Sprint
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.11)
Adobe Shockwave Player 12.0
Advanced Audio FX Engine
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Azteca
Bonjour
BPD_Scan
BPDSoftware_Ini
BufferChm
Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition
Dell Resource CD
Dell System Detect
Dell Touchpad
Dell V720 Series Uninstaller
Dell Webcam Central
Facebook Messenger 2.1.4651.0
FileRestore Professional
Free Ride Games Player
Google Chrome
Google Earth
Google Update Helper
GradeQuick Web Plugin
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP OfficeJet J3600
iCare Data Recovery Free 5.1
Integrated Webcam Driver (1.06.03.0309)
Intel PROSet Wireless
Intel(R) Graphics Media Accelerator Driver
Intel(R) PROSet/Wireless WiFi Driver
iTunes
J3600_Basic
Java 7 Update 45
Java Auto Updater
Kernel for Word Evaluation ver 11.01.01
Live! Cam Avatar Creator
Mahjong Mysteries of the Past
Malwarebytes Anti-Malware version 2.0.2.1012
McAfee Security Scan Plus
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 32-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 32-bit MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft Store Download Manager
Microsoft Works
Mozilla Firefox 32.0.1 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MusicOasis
My Dell
My Farm Life 2
ParetoLogic PC Health Advisor
photoFXlab
Pro PC Cleaner
QuickPar 0.9
Quickset64
QuickTime
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
RealUpgrade 1.1
Revo Uninstaller Pro 2.5.9
RICOH Media Driver ver.2.07.01.00
Roxio Burn
Scan
SD Card Recovery
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft Office 2010 (KB2553284) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2880971) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2881071) 64-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 64-Bit Edition
Shutterfly Express Uploader
SmartDeblur
Smilebox
SoftOrbits Flash Drive Recovery 2.1
Spotify
Stellar Phoenix Photo Recovery
SUPERAntiSpyware
swMSM
TeamViewer 9
Toolbox
Topaz Adjust 5
Topaz B&W Effects
Topaz Clarity
Topaz Clean 3
Topaz DeJpeg 4
Topaz DeNoise 5
Topaz Detail 3
Topaz Fusion Express 2
Topaz InFocus
Topaz Lens Effects
Topaz ReMask 3
Topaz ReStyle
Topaz Simplify 4
Topaz Star Effects
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Access 2010 (KB2553446) 64-Bit Edition
Update for Microsoft Excel 2010 (KB2889836) 64-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2878281) 64-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 64-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 64-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 64-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 64-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 64-Bit Edition
Update for Microsoft Office 2010 (KB2687502) 64-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 64-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 64-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 64-Bit Edition
Update for Microsoft Office 2010 (KB2825635) 64-Bit Edition
Update for Microsoft Office 2010 (KB2837581) 64-Bit Edition
Update for Microsoft Office 2010 (KB2837606) 64-Bit Edition
Update for Microsoft Office 2010 (KB2878252) 64-Bit Edition
Update for Microsoft Office 2010 (KB2881028) 64-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 64-Bit Edition
Update for Microsoft Outlook 2010 (KB2687567) 64-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2837579) 64-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 64-Bit Edition
Update for Microsoft Visio 2010 (KB2880526) 64-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2837587) 64-Bit Edition
Update for Microsoft Word 2010 (KB2880529) 64-Bit Edition
Vuze Remote Toolbar for IE
WebReg
Windows Live ID Sign-in Assistant
Wondershare Data Recovery(Build 4.1.1.1)
XoftSpySE
.
==== Event Viewer Messages From Past Week ========
.
9/8/2014 1:39:50 AM, Error: Microsoft-Windows-PrintSpooler [6161] - The document ComprehensionStrategiesPostersBookmarksFREEBIE.pdf, owned by Rachel2, failed to print on printer Dell V720 Series (Copy 1). Try to print the document again, or restart the print spooler. Data type: NT EMF 1.008. Size of the spool file in bytes: 243180076. Number of bytes printed: 47574736. Total number of pages in the document: 5. Number of pages printed: 0. Client computer: \\RACHEL-PC. Win32 error code returned by the print processor: 0. The operation completed successfully.
9/7/2014 6:41:12 PM, Error: ACPI [13] - : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
9/7/2014 1:44:37 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
9/7/2014 1:44:28 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
9/7/2014 1:44:22 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
9/7/2014 1:43:03 PM, Error: EventLog [6008] - The previous system shutdown at 4:01:10 AM on 9/7/2014 was unexpected.
9/13/2014 5:06:51 PM, Error: Microsoft-Windows-PrintSpooler [6161] - The document ThemeOrganizerFreebie.pdf, owned by Rachel2, failed to print on printer Dell V720 Series (Copy 1). Try to print the document again, or restart the print spooler. Data type: NT EMF 1.008. Size of the spool file in bytes: 11635968. Number of bytes printed: 0. Total number of pages in the document: 1. Number of pages printed: 0. Client computer: \\RACHEL-PC. Win32 error code returned by the print processor: 0. The operation completed successfully.
9/13/2014 11:02:45 PM, Error: Application Popup [1060] - \??\C:\Windows\SysWow64\drivers\TrueSight.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
9/13/2014 10:54:16 PM, Error: Microsoft-Windows-ResourcePublication [1002] - Element Provider\Microsoft.Base.Publication/Publication/Computer failed to publish. Ensure that both PKEY_PUBSVCS_METADATA and PKEY_PUBSVCS_TYPE are set properly on the function instance and there were no errors adding the function instance.
9/11/2014 3:56:39 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Office Software Protection Platform service to connect.
9/11/2014 3:56:39 AM, Error: Service Control Manager [7000] - The Office Software Protection Platform service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================