I had about 4 dozen Spyware programs and 3 Trojans that were jacking up my rig big time. I’ve been able to fix them in the past, but this one was extremely bad. (changing the desktop, those windows security bubbles popping up every 5 sec, couldnt access task manager, sporadic internet). --- So I ran though the 15 steps. After step 10 I was cured! Just wanted to say thanks!