i have a toshiba satellite A20 and recently i had to format my C drive. i re-installed XP and then realised, because my laptop came pre-installed with XP, that all the TOSHIBA stuff that was originally on there was gone. so i went to the website and downloaded the modem drivers. i unzipped and it and asked me if i want to install drivers and i said yes. Then it would start doing it and then it would get to about 80% or so then just disappear!!! I thought it just finished really quickly but then nothing had changed. I cant even see my modem and i am getting really frustrated with it. anyone no why the installer thing is just stopping or canceling? or does someone no how to get the modem working? thanks in advance.