Ubisoft hacked, passwords stolen

By spydercanopus ยท 4 replies
Jul 2, 2013
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  1. From an email this morning... Ubiscrewed me.
    Security update regarding your Ubisoft account
    - please create a new password

    Dear Member,

    We recently found that one of our Web sites was exploited to gain unauthorized access to some of our online systems. We instantly took steps to close off this access, investigate the incident and begin restoring the integrity of any compromised systems.

    During this process, we learned that data had been illegally accessed from our account database, including user names, email addresses and encrypted passwords. Please note that no personal payment information is stored with Ubisoft, meaning your debit/credit card information was safe from this intrusion.

    As a result, we are recommending that you change the password for your account: spydercanopus

    To enter your new password, click the link below: [redacted]

    Out of an abundance of caution, we also recommend that you change your password on any other Web site or service where you use the same or a similar password.

    You can find more information here https://support.ubi.com/en-US/FAQ.aspx?platformid=60&brandid=2030&productid=3888&faqid=kA030000000eYZ2CAM

    For any additional support enquiries, please contact our customer service via our support web site at https://support.ubi.com

    We sincerely apologize to all of you for the inconvenience. Please rest assured that your security remains our priority.

    The Ubisoft team
  2. MrBlkfx1

    MrBlkfx1 TS Evangelist Posts: 863   +204

    I received the same email this morning. It seems a little suspicious though..
  3. mailpup

    mailpup TS Special Forces Posts: 7,184   +469

    It's good to be suspicious and not necessarily take an email at face value but in this case it appears that Ubisoft was indeed hacked. It is being widely reported throughout the internet.
  4. St1ckM4n

    St1ckM4n TS Evangelist Posts: 2,922   +630

    Ha, Gmail put this straight in my Spam! :D

    Going to ubisoft.com shows the password reset link too.
  5. Jad Chaar

    Jad Chaar Elite Techno Geek Posts: 6,515   +974

    Too bad I never check the email it was sent to. Thanks! Reset done.

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