unable to receive crirtical microsoft updates

By panoman
Feb 13, 2007
  1. I was wondering if someone could be so kind as to shed some light on a problem that has been ongoing dor quite a while.
    I seem unable to receive any critical updates from microsoft.
    I have contacted microsoft about this on-going issue but it just seems to be unreslovable.
    These messages appear while I'm trying to download the updates myslf;
    Error Code: 0x80246008
    error 1083.
    These messages appear when I'm trying to access the security centre;
    Could not start windows firewall/Internet connection service (ICS)service on local computer.
    Error 1075 The dependancy service does not exist or has been marked for deletion.

    services could not start background intelligence sreviceon local computer.
    Error 1083 The executable program that this service is configured to run.
    Thes are instructions from microsoft which failed to work;
    As per the problem description enclosed/logged in the case, the issue faced is that
    windows firewall service is not running.

    Please follow the steps mentioned below which can help us resolve/diagnose the cause
    of the issue.

    For Windows Firewall:

    Step 1:
    Click on the link below and from the Resolution section .
    Download sharedaccess.reg <http://windowsxp.mvps.org/reg/sharedaccess.reg> (only for
    systems running Windows XP Service Pack 2) and save to Desktop. Then double-click
    the file to merge the contents to the registry. The Services entry will be created.
    Restart Windows (mandatory step, otherwise the f
    ollowing NETSH command will display an error message).
    After restarting Windows, run this from Command Prompt (cmd.exe)
    Launch firewall applet from Control Panel, and then configure your Windows Firewall
    Step 2:
    Try to clear entries from temp and prefetch folders.
    Click on start à run à type "%temp% à click Ok.
    Delete all the entries from this folder. In the same way delete the entries from
    Prefetch folder from the location C:\Windows\Prefetch .
    Close the windows and restart the computer and try to rename the
    softwaredistribution and catroot2 folders after stopping the automatic updates and
    cryptographic services from the services local.
    For it click on start à run à type"services.msc" àclick OK. Double click, open the
    automatic updates and cryptographic services. Stop them and rename the folders.
    1.) C:\windows
    2.) C:\windows\system32
    After renaming the services, start the services from the services local and close
    all the windows.
    Step 3:
    Backup Registry by clicking on start à run à type "regedit" without quotes à click
    on ok. Right click on
    Navigate to the following key:

    Double-click to open the netsvcs key. Under Value Data. Add BITS to the list of
    services. Click OK. Exit the registry. Restart the system.

    Step 4:

    Click on this link <http://support.microsoft.com/kb/842309>
    Under How to download and install the update for BITS 2.0 and WinHTTP 5.1 section
    Download the WindowsXP-KB842773-x86-ENU.exe package now.

    Restart the system and then check for updates and windows firewall.

    If anyone could help I would be most greatfull.
    I am running a basic hp machine with a pentium 4 processor, 1.6 mhz.
    512 mb internal memmory.
    and I am using xp pro.
    thanks for reading.
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Give THIS a try. see if it helps.

    Regards Howard :)
  3. panoman

    panoman TS Rookie Topic Starter

    Thanks for the link, but nothing seems to work, do you have anymore suggestions?
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Maybe try doing a Windows repair as per this thread HERE. If that doesn`t help, then I`m out of ideas I`m afraid.

    Regards Howard :)
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