Uninstallation help needed!

By Cerberus ยท 6 replies
Nov 13, 2007
  1. Add/Remove programs isnt working efficiently, it is removing programs from the list but is leaving large amounts of data on the HDD. Nero 8 is one of the programs and Roxio is another. Does anyone know how to get around this?
  2. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,026

    The uninstall/remove routine should clear the program files and all the associated registry entries and data files too. More often than not, they don't do the job properly.
    If the program files have gone you can safely remove the whole directory that was associated with the program.
    To clean the registry I would use something like Ccleaner which you can download from http://majorgeeks.com/google_search...f;S:http://majorgeeks.com;LP:1;FORID:11&hl=en
  3. Cerberus

    Cerberus TS Rookie Topic Starter Posts: 56


    I had already run CCleaner but Nero 8 wont budge, i managed to manually delete all the other programs from the registry and HDD but Nero is stubborn. 102mb are still left.
  4. gazzaoz

    gazzaoz TS Member

    Unfortunately there are a few programs where the sellers think it is a good idea to leave reminders of it on your system/PC, Nero and Adobe are a couple I can think of. Nero does provide on its web site a program to uninstall its product - go to Nero web site and download it Nero 8 Clean Tool. This will uninstall Nero 8 correctly. Then run Ccleaner in both 'Analyse' and 'Scan for Issues' mode and remove all Nero references there - just remove everything that 'Analyse' and 'Scan' find - do backup of 'Scan Issues' found.
  5. Cerberus

    Cerberus TS Rookie Topic Starter Posts: 56


    Much appreciated gazz my customer made a mess of the uninstallation but hopefully i can repair the installation and then uninstall using the program you mentioned.

    Thanks again
  6. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,026

    If you cannot clear the program directory, reboot into safe mode, use the admin account and delete it that way.
  7. enjoycoming555

    enjoycoming555 TS Rookie

    I used Windows Installer to instead of the uninstall/remove application. It is easy, fast and effective! This is freeware and works well always since I installed. I recommend it to you.
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