Valve: Encrypted credit card data, other info taken in Steam hack

By Matthew · 15 replies
Feb 10, 2012
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  1. The damage of last year's Steam intrusion is worse than previously thought, according to an update by Valve co-founder Gabe Newell. In November, the company's servers were breached as hackers…

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  2. I actually feel bad for Gabe. He is consistently very nice to the community and treats gamers better than most major developers and publishers can say. Then he has to deal with immature fat jokes on almost any YouTube video or forum post about him and now has had to deal with this unnecessary crap.

    I just hope one day he doesn't get tired of people's **** and say "f*** it!" and start treating us with the same level of respect these internet tards are treating him.

    TL;DR - Be nice to the ones who are nice to you.
  3. @RH00D: +1 Internets
  4. @RH00D

    you are absolutely right, Steam is the best digital distributor, valve is one of the finest developer and Gabe is my personal fav person around, he is the guy who knows how to treat his customers as customers, such a nice person.
  5. Darth Shiv

    Darth Shiv TS Evangelist Posts: 1,811   +472

    Yes this is the way to handle data breaches. People should know IT systems aren't perfect but they at least encrypted important data and are being transparent about it.
  6. lol w8 a minute this happened a year ago ? and now is when you tell us wow....
  7. mailpup

    mailpup TS Special Forces Posts: 7,188   +470

  8. treetops

    treetops TS Evangelist Posts: 2,073   +219

    I like valve that being said they should have emailed everyone about this.

    EDIT I don't got anything in my inbox.
  9. gwailo247

    gwailo247 TechSpot Chancellor Posts: 2,010   +18

    Sorry but this: "However as I said in November it's a good idea to watch your credit card activity and statements." is bullshit.

    Maybe Valve should pay for that service?

    By the time you check your statement, 30 days worth of purchases may have been made. I never got a single e-mail from them, sorry but a Steam pop up is not notifying me properly of my CC info being potentially in the wild.

    I really like Steam too, but why is everyone kissing his *** for this? Finding out 3 months down the line on Techspot that my CC info may have been stolen is not exactly the gold standard for notification. Just cause he's apologetic and not a **** like Sony, doesn't make this thing kosher.
  10. mattfrompa

    mattfrompa TS Evangelist Posts: 553   +57

    I highly recommend you enroll in online banking. With PNC you can even dispute charges online, and have email/text alerts.
  11. Whoa buddy, Gabe said way back when this initially happened that didn't have solid evidence that encrypted CC info may have been taken, but the fact that they were even hacked should be enough for you to pay attention to your CC info and realize it was a possibility. Don't expect Valve to hold your hand and babysit you (watch your CC statements) maybe you should take the imitative and be doing that anyway.

    Nonetheless, the info is encrypted, your acting like someone actually did spend thousands off your CC.
  12. mailpup

    mailpup TS Special Forces Posts: 7,188   +470

    Please try to make your points without the personal comments. Such posts may find themselves disappearing into the void like a few already have. Thank you.
  13. rvnwlfdroid

    rvnwlfdroid TS Booster Posts: 177   +41

    Personally I like what steam has to offer. I?ve never had an issue myself (aside from running a 64bit OS and having some issues running some of the older titles purchased in a pack) Even those issues are not Steams fault. I have to say (the 64 vs 32 bit issue) has helped me expand my knowledge base a bit by setting up a VM to take care of those issues.
  14. Just another legitimate reason to be a pirate.
  15. ^^ Not a chance in hell.
  16. Personally I haven't purchased anything from Steam, I guess Steam is not as awesome in Europe (in my case Switzerland) as it is in the US. Here Steam is usually pricier for new games compared to a e-tailer and many special-sales are not supported in Switzerland :-(
    What I really see as dangerous trend is to store credit card information on an Account. Not just on Steam, Amazon and others do this too. Sure, it is handy not have to enter your address, your phone and email every time you buy something but the more information you put in a database the more it is going to attract criminals. Especially if there are credit cards to grab. Is it too much work to enter your credit card info every time you buy something - I don't think so. For me the comfort is not worth the risk, too many databases have been breached in the last year or so.

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