Solved Virus/malware issues

al1988 · Jun 14, 2013

Hi,

My laptop had a few issues this week with trojans like Generic5.AAFE showing up in AVG. I did what I could to delete the files but I have a strong feeling I haven't done much to clear it up. Could you please help? MBAM and DDS logs are below. Thanks.

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.06.13.09

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Sarah :: SARAH-PC [administrator]

14/06/2013 4:20:26 PM
mbam-log-2013-06-14 (16-20-26).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 209863
Time elapsed: 12 minute(s), 39 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 3
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A078F691-9C07-4AF2-BF43-35E79EECF8B7} (Adware.Softomate) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\QuestBrowse (Adware.QuestBrowse) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\QuestBrowse (Adware.QuestBrowse) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 6
C:\Program Files\Mozilla Firefox\extensions\{D9ADB0A8-7BFB-498D-9880-EE78A81CCFA0} (Adware.QuestBrowse) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{D9ADB0A8-7BFB-498D-9880-EE78A81CCFA0}\chrome (Adware.QuestBrowse) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{D9ADB0A8-7BFB-498D-9880-EE78A81CCFA0}\defaults (Adware.QuestBrowse) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{D9ADB0A8-7BFB-498D-9880-EE78A81CCFA0}\defaults\preferences (Adware.QuestBrowse) -> Quarantined and deleted successfully.
C:\Program Files\QuestBrwSearch (Adware.QuestBrowse) -> Quarantined and deleted successfully.
C:\ProgramData\QuestBrwSearch (Adware.QuestBrowse) -> Quarantined and deleted successfully.

Files Detected: 26
C:\Users\Sarah\AppData\Local\Temp\~osF953.tmp\rlvknlg.exe (PUP.Adware.RelevantKnowledge) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Local\Temp\~osF953.tmp\rlvknlg64.exe (PUP.Adware.RelevantKnowledge) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Local\Temp\~osF953.tmp\rlxf.dll (PUP.Adware.RelevantKnowledge) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Local\Temp\~osF953.tmp\rlxg.dll (PUP.Adware.RelevantKnowledge) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Local\Temp\~osFECA.tmp\rlls.dll (PUP.Adware.RelevantKnowledge) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Local\Temp\~osFECA.tmp\rlls64.dll (PUP.Adware.RelevantKnowledge) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Local\Temp\~osFECA.tmp\rlph.dll (PUP.Adware.RelevantKnowledge) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Local\Temp\~osFECA.tmp\rlservice.exe (PUP.Adware.RelevantKnowledge) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Local\Temp\~osFECA.tmp\rlvknlg.exe (PUP.Adware.RelevantKnowledge) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Local\Temp\~osFECA.tmp\rlvknlg64.exe (PUP.Adware.RelevantKnowledge) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Local\Temp\~osFECA.tmp\rlxf.dll (PUP.Adware.RelevantKnowledge) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Local\Temp\~osFECA.tmp\rlxg.dll (PUP.Adware.RelevantKnowledge) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Local\Temp\~os1F24.tmp\rlvknlg.exe (PUP.Adware.RelevantKnowledge) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Local\Temp\~os1F24.tmp\rlvknlg64.exe (PUP.Adware.RelevantKnowledge) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Local\Temp\~os1F24.tmp\rlxf.dll (PUP.Adware.RelevantKnowledge) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Local\Temp\~os1F24.tmp\rlxg.dll (PUP.Adware.RelevantKnowledge) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Local\Temp\~osE814.tmp\rlls.dll (PUP.Adware.RelevantKnowledge) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Local\Temp\~osE814.tmp\rlls64.dll (PUP.Adware.RelevantKnowledge) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Local\Temp\~osE814.tmp\rlservice.exe (PUP.Adware.RelevantKnowledge) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Local\Temp\~osE814.tmp\rlvknlg.exe (PUP.Adware.RelevantKnowledge) -> Quarantined and deleted successfully.
C:\Users\Sarah\AppData\Local\Temp\~osE814.tmp\rlvknlg64.exe (PUP.Adware.RelevantKnowledge) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{D9ADB0A8-7BFB-498D-9880-EE78A81CCFA0}\chrome.manifest (Adware.QuestBrowse) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{D9ADB0A8-7BFB-498D-9880-EE78A81CCFA0}\install.rdf (Adware.QuestBrowse) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{D9ADB0A8-7BFB-498D-9880-EE78A81CCFA0}\chrome\questbrowse.jar (Adware.QuestBrowse) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\extensions\{D9ADB0A8-7BFB-498D-9880-EE78A81CCFA0}\defaults\preferences\prefs.js (Adware.QuestBrowse) -> Quarantined and deleted successfully.
C:\Program Files\QuestBrwSearch\uninstall.exe (Adware.QuestBrowse) -> Quarantined and deleted successfully.

(end)

al1988 · Jun 14, 2013

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16490 BrowserJavaVersion: 10.21.2
Run by Sarah at 16:50:26 on 2013-06-14
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.61.1033.18.3061.1745 [GMT 10:00]
.
AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\WLANExt.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG2013\avgidsagent.exe
C:\Program Files\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\10.0.6\ToolbarUpdater.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\AVG\AVG2013\avgnsx.exe
C:\Program Files\AVG\AVG2013\avgemcx.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\AVG\AVG2013\avgrsx.exe
C:\Windows\System32\WLTRAY.EXE
C:\Windows\OEM02Mon.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\AVG\AVG2013\avgui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\McAfee Security Scan\3.0.318\SSScheduler.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
C:\Program Files\AVG\AVG2013\avgcsrvx.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://websearch.resulthunters.info/?unqvl=21
mStart Page = hxxp://websearch.resulthunters.info/?unqvl=21
uURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
BHO: {0D6E125E-EC81-F6C9-F349-69D09697E454} - <orphaned>
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - c:\program files\mcafee security scan\3.0.318\McAfeeMSS_IE.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {2029C2A7-40B9-7322-E7C3-DCA44FA4A962} - <orphaned>
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg secure search\10.0.0.7\AVG Secure Search_toolbar.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: <No Name>: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - LocalServer32 - <no file>
TB: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg secure search\10.0.0.7\AVG Secure Search_toolbar.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [ROC_roc_dec12] "c:\program files\avg secure search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\3.0.318\SSScheduler.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\wddmst~1.lnk - c:\program files\western digital\wd smartware\wd drive manager\WDDMStatus.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\wdsmar~1.lnk - c:\program files\western digital\wd smartware\front parlor\WDSmartWare.exe
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~3\office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} - hxxp://www.fujifilmimagine.com/imagine/ax/ImageUploader5.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0032-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.2.1
TCP: Interfaces\{82DCFAF0-748E-4A2B-8A6D-F552FEDD4549} : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{F0DFF21C-A2CB-4BB5-BEB0-6B96DFD2CC92} : DHCPNameServer = 10.0.0.138
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\10.0.6\ViProtocol.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs= c:\progra~1\browse~1\sprote~1.dll c:\progra~1\websea~1\sprote~1.dll
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\27.0.1453.110\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\sarah\appdata\roaming\mozilla\firefox\profiles\4jhw2bqm.default\
FF - prefs.js: browser.search.defaulturl - hxxp://websearch.resulthunters.info/?unqvl=21&l=1&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com.au/
FF - prefs.js: keyword.URL - hxxp://websearch.resulthunters.info/?unqvl=21&l=1&q=
FF - component: c:\program files\avg\avg2012\firefox4\components\avgssff10.dll
FF - component: c:\program files\avg\avg2012\firefox4\components\avgssff4.dll
FF - component: c:\program files\avg\avg2012\firefox4\components\avgssff5.dll
FF - component: c:\program files\avg\avg2012\firefox4\components\avgssff6.dll
FF - component: c:\program files\avg\avg2012\firefox4\components\avgssff7.dll
FF - component: c:\program files\avg\avg2012\firefox4\components\avgssff8.dll
FF - component: c:\program files\avg\avg2012\firefox4\components\avgssff9.dll
FF - component: c:\users\sarah\appdata\roaming\mozilla\firefox\profiles\4jhw2bqm.default\extensions\{ca4eedb3-5719-4e27-a478-8d13f761c28d}\components\RadioWMPCoreGecko10.dll
FF - component: c:\users\sarah\appdata\roaming\mozilla\firefox\profiles\4jhw2bqm.default\extensions\{ca4eedb3-5719-4e27-a478-8d13f761c28d}\components\RadioWMPCoreGecko11.dll
FF - component: c:\users\sarah\appdata\roaming\mozilla\firefox\profiles\4jhw2bqm.default\extensions\{ca4eedb3-5719-4e27-a478-8d13f761c28d}\components\RadioWMPCoreGecko19.dll
FF - component: c:\users\sarah\appdata\roaming\mozilla\firefox\profiles\4jhw2bqm.default\extensions\{ca4eedb3-5719-4e27-a478-8d13f761c28d}\components\RadioWMPCoreGecko5.dll
FF - component: c:\users\sarah\appdata\roaming\mozilla\firefox\profiles\4jhw2bqm.default\extensions\{ca4eedb3-5719-4e27-a478-8d13f761c28d}\components\RadioWMPCoreGecko6.dll
FF - component: c:\users\sarah\appdata\roaming\mozilla\firefox\profiles\4jhw2bqm.default\extensions\{ca4eedb3-5719-4e27-a478-8d13f761c28d}\components\RadioWMPCoreGecko7.dll
FF - component: c:\users\sarah\appdata\roaming\mozilla\firefox\profiles\4jhw2bqm.default\extensions\{ca4eedb3-5719-4e27-a478-8d13f761c28d}\components\RadioWMPCoreGecko8.dll
FF - component: c:\users\sarah\appdata\roaming\mozilla\firefox\profiles\4jhw2bqm.default\extensions\{ca4eedb3-5719-4e27-a478-8d13f761c28d}\components\RadioWMPCoreGecko9.dll
FF - plugin: c:\progra~1\micros~3\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~3\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\canon\easy-photoprint ex\NPEZFFPI.DLL
FF - plugin: c:\program files\google\update\1.3.21.145\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\mcafee security scan\3.0.318\npMcAfeeMSS.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: c:\users\sarah\appdata\roaming\mozilla\firefox\profiles\4jhw2bqm.default\extensions\{ca4eedb3-5719-4e27-a478-8d13f761c28d}\plugins\np-mswmp.dll
FF - plugin: c:\users\sarah\appdata\roaming\mozilla\firefox\profiles\4jhw2bqm.default\extensions\{ca4eedb3-5719-4e27-a478-8d13f761c28d}\plugins\npConduitFirefoxPlugin.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_7_700_224.dll
FF - plugin: c:\windows\system32\npdeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
FF - ExtSQL: !HIDDEN! 2010-06-20 17:52; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2013-2-8 60216]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2013-2-8 245048]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2013-2-8 96568]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2013-2-8 39224]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2013-3-29 208184]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2013-3-1 22328]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2013-2-8 170808]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2013-3-21 182072]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2013-5-14 4937264]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2013-4-18 283136]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
R2 vToolbarUpdater;vToolbarUpdater;c:\program files\common files\avg secure search\vtoolbarupdater\10.0.6\ToolbarUpdater.exe [2012-1-24 909152]
R2 WDDMService;WD SmartWare Drive Manager;c:\program files\western digital\wd smartware\wd drive manager\WDDMService.exe [2009-11-13 110592]
R2 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files\western digital\wd smartware\front parlor\WDSmartWareBackgroundService.exe [2009-6-16 20480]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2011-5-15 947528]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\3.0.318\McCHSvc.exe [2013-2-6 235216]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2009-2-13 11520]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2013-06-14 06:19:14 -------- d-----w- c:\users\sarah\appdata\roaming\Malwarebytes
2013-06-14 06:18:57 -------- d-----w- c:\programdata\Malwarebytes
2013-06-14 06:18:55 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-06-14 06:18:55 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-06-12 12:28:33 22064 ----a-w- c:\windows\DCEBoot.exe
2013-06-12 07:04:22 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-06-12 05:54:15 905576 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-06-12 05:54:13 443904 ----a-w- c:\windows\system32\win32spl.dll
2013-06-12 05:54:13 37376 ----a-w- c:\windows\system32\printcom.dll
2013-06-12 05:54:09 812544 ----a-w- c:\windows\system32\certutil.exe
2013-06-12 05:54:08 985600 ----a-w- c:\windows\system32\crypt32.dll
2013-06-12 05:54:08 98304 ----a-w- c:\windows\system32\cryptnet.dll
2013-06-12 05:54:08 41984 ----a-w- c:\windows\system32\certenc.dll
2013-06-12 05:54:08 133120 ----a-w- c:\windows\system32\cryptsvc.dll
2013-06-12 05:54:00 3603832 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-06-12 05:53:59 3551096 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-06-12 05:53:53 24576 ----a-w- c:\windows\system32\cryptdlg.dll
2013-06-11 11:23:21 -------- d-----w- c:\programdata\Kaspersky Lab
2013-06-11 10:50:48 -------- d-----w- c:\programdata\StarApp
2013-06-11 10:50:48 -------- d-----w- c:\program files\WebSearch
2013-06-11 09:14:34 256904 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2013-05-24 07:00:51 262552 ----a-w- c:\program files\mozilla firefox\browser\components\browsercomps.dll
.
==================== Find3M ====================
.
2013-06-12 09:31:41 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-06-12 09:31:41 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-06-12 07:04:04 866720 ----a-w- c:\windows\system32\npdeployJava1.dll
2013-06-12 07:04:04 788896 ----a-w- c:\windows\system32\deployJava1.dll
2013-05-16 22:39:39 1800704 ----a-w- c:\windows\system32\jscript9.dll
2013-05-16 22:28:26 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-05-16 22:27:30 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-05-16 22:21:37 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-05-16 22:20:30 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-05-16 22:16:57 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-04-15 14:20:04 638328 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-04-13 10:56:44 37376 ----a-w- c:\windows\system32\cdd.dll
2013-04-09 01:36:18 2049024 ----a-w- c:\windows\system32\win32k.sys
2013-03-28 16:53:48 208184 ----a-w- c:\windows\system32\drivers\avgidsdriverx.sys
2013-03-20 17:08:24 182072 ----a-w- c:\windows\system32\drivers\avgtdix.sys
.
============= FINISH: 16:54:13.14 ===============
undefined

al1988 · Jun 14, 2013

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 11/06/2010 8:10:51 PM
System Uptime: 14/06/2013 4:46:42 PM (0 hours ago)
.
Motherboard: Dell Inc. | | 0U990C
Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz | Microprocessor | 1200/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 215 GiB total, 83.453 GiB free.
D: is FIXED (NTFS) - 15 GiB total, 9.026 GiB free.
E: is CDROM (CDFS)
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: Base System Device
Device ID: PCI\VEN_1180&DEV_0843&SUBSYS_022F1028&REV_12\4&46E6CB1&0&4AF0
Manufacturer:
Name: Base System Device
PNP Device ID: PCI\VEN_1180&DEV_0843&SUBSYS_022F1028&REV_12\4&46E6CB1&0&4AF0
Service:
.
Class GUID:
Description: Base System Device
Device ID: PCI\VEN_1180&DEV_0592&SUBSYS_022F1028&REV_12\4&46E6CB1&0&4BF0
Manufacturer:
Name: Base System Device
PNP Device ID: PCI\VEN_1180&DEV_0592&SUBSYS_022F1028&REV_12\4&46E6CB1&0&4BF0
Service:
.
==== System Restore Points ===================
.
RP419: 13/06/2013 8:33:22 PM - Scheduled Checkpoint
.
==== Installed Programs ======================
.
7-Zip 9.22beta
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.3
Adobe Shockwave Player 11.6
Apple Application Support
Apple Mobile Device Support
Apple Software Update
µTorrent
AVG 2013
Browse2save
BrowseToSave 1.74
Canon Inkjet Printer/Scanner/Fax Extended Survey Program
Canon MP Navigator EX 3.0
Canon MP270 series MP Drivers
Canon Utilities Easy-PhotoPrint EX
Canon Utilities My Printer
Canon Utilities Solution Menu
Compatibility Pack for the 2007 Office system
CutePDF Writer 2.8
DealPly
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell Resource CD
Dell Wireless WLAN Card
e-tax 2012
Google Chrome
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel(R) Graphics Media Accelerator Driver
iTunes
Java 7 Update 21
Java Auto Updater
Java(TM) 6 Update 32
Laptop Integrated Webcam Driver (1.04.01.1011)
Malwarebytes Anti-Malware version 1.75.0.1300
McAfee Security Scan Plus
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ Run Time Lib Setup
Microsoft Works
Mozilla Firefox 21.0 (x86 en-US)
Mozilla Maintenance Service
Norton Security Scan
PacMania 2
QLD Cursive Editor
QuickTime
Safari
Search Assistant 1.74
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
swMSM
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
WD SmartWare
Xvid Video Codec
.
==== End Of File ===========================

Broni · Jun 14, 2013

Welcome aboard

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

======================================

Download RogueKiller for 32bit or Roguekiller for 64bit to your Desktop.

Close all the running programs
Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
Otherwise just double-click on RogueKiller.exe
Pre-scan will start. Let it finish.
Click on SCAN button.
Wait until the Status box shows Scan Finished
Click on Delete.
Wait until the Status box shows Deleting Finished.
Click on Report and copy/paste the content of the Notepad into your next reply.
RKreport.txt could also be found on your desktop.
If more than one log is produced post all logs.
If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

Create new restore point before proceeding with the next step....
How to:
- Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
- Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
- Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
- XP: http://support.microsoft.com/kb/948247

Download Malwarebytes Anti-Rootkit (MBAR) from HERE

Unzip downloaded file.
Open the folder where the contents were unzipped and run mbar.exe
Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
Click on the Cleanup button to remove any threats and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.
Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt

===========================================================
Note: <<<< - very important - please do this step:
If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:
Internet access
Windows Update
Windows Firewall (if used)
If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit located in the mbar\plugins folder and reboot.
Verify that your system is now functioning normally.

al1988 · Jun 14, 2013

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : https://www.techspot.com/downloads/5562-roguekiller.html
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version
Started in : Normal mode
User : Sarah [Admin rights]
Mode : Scan -- Date : 06/15/2013 11:02:24
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 3 ¤¤¤
[TASK][SUSP PATH] DealPly : C:\Users\Sarah\AppData\Roaming\DealPly\UpdateProc\UpdateTask.exe /Check [7] -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ Extern Hives: ¤¤¤
-> D:\windows\system32\config\SOFTWARE
-> D:\windows\system32\config\SYSTEM
-> D:\Users\Default\NTUSER.DAT

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost
::1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD2500BEVT-75ZCT2 ATA Device +++++
--- User ---
[MBR] 8e29aad1b180caabf9f4fe935988b966
[BSP] bdf99326810b3ea5b3c85f61013cb3ba : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 109 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 225280 | Size: 15360 Mo
2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 31682560 | Size: 220443 Mo
3 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 483151872 | Size: 2560 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[1]_S_06152013_02d1102.txt >>
RKreport[1]_S_06152013_02d1102.txt

al1988 · Jun 14, 2013

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : https://www.techspot.com/downloads/5562-roguekiller.html
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version
Started in : Normal mode
User : Sarah [Admin rights]
Mode : Remove -- Date : 06/15/2013 11:06:59
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 3 ¤¤¤
[TASK][SUSP PATH] DealPly : C:\Users\Sarah\AppData\Roaming\DealPly\UpdateProc\UpdateTask.exe /Check [7] -> DELETED
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ Extern Hives: ¤¤¤
-> D:\windows\system32\config\SOFTWARE
-> D:\windows\system32\config\SYSTEM
-> D:\Users\Default\NTUSER.DAT

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost
::1 localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD2500BEVT-75ZCT2 ATA Device +++++
--- User ---
[MBR] 8e29aad1b180caabf9f4fe935988b966
[BSP] bdf99326810b3ea5b3c85f61013cb3ba : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 109 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 225280 | Size: 15360 Mo
2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 31682560 | Size: 220443 Mo
3 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 483151872 | Size: 2560 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_06152013_02d1106.txt >>
RKreport[1]_S_06152013_02d1102.txt ; RKreport[2]_D_06152013_02d1106.txt

al1988 · Jun 14, 2013

Malwarebytes Anti-Rootkit BETA 1.06.0.1003
www.malwarebytes.org

Database version: v2013.06.14.08

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Sarah :: SARAH-PC [administrator]

15/06/2013 12:38:22 PM
mbar-log-2013-06-15 (12-38-22).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUM | P2P
Scan options disabled: Deep Anti-Rootkit Scan | PUP
Objects scanned: 222854
Time elapsed: 41 minute(s), 41 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

al1988 · Jun 14, 2013

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.0.1003

(c) Malwarebytes Corporation 2011-2012

OS version: 6.0.6002 Windows Vista Service Pack 2 x86

Account is Administrative

Internet Explorer version: 9.0.8112.16421

Java version: 1.6.0_32

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.995000 GHz
Memory total: 3210014720, free: 1856552960

Downloaded database version: v2013.06.14.08
Downloaded database version: v2013.05.22.01
Initializing...
------------ Kernel report ------------
06/15/2013 11:26:40
------------ Loaded modules -----------
\SystemRoot\system32\ntkrnlpa.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\lelb.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\acpi.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\intelide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\msrpc.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\ecache.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\crcdisk.sys
\SystemRoot\system32\DRIVERS\avgrkx86.sys
\SystemRoot\system32\DRIVERS\avglogx.sys
\SystemRoot\system32\DRIVERS\avgmfx86.sys
\SystemRoot\system32\DRIVERS\avgidshx.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\tunmp.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\igdkmd32.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\yk60x86.sys
\SystemRoot\system32\DRIVERS\bcmwl6.sys
\SystemRoot\system32\DRIVERS\ohci1394.sys
\SystemRoot\system32\DRIVERS\1394BUS.SYS
\SystemRoot\system32\DRIVERS\sdbus.sys
\SystemRoot\system32\DRIVERS\rixdptsk.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\msiscsi.sys
\SystemRoot\system32\DRIVERS\storport.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\VSTAZL3.SYS
\SystemRoot\system32\DRIVERS\VSTDPV3.SYS
\SystemRoot\system32\DRIVERS\VSTCNXT3.SYS
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\system32\drivers\HdAudio.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\smb.sys
\SystemRoot\system32\DRIVERS\avgtdix.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\OEM02Dev.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\OEM02Vfx.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\avgldx86.sys
\SystemRoot\system32\DRIVERS\avgidsshimx.sys
\SystemRoot\system32\DRIVERS\avgidsdriverx.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\drivers\spsys.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\drivers\mrxdav.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\??\C:\Users\Sarah\AppData\Local\Temp\mbr.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\??\C:\Windows\system32\drivers\TrueSight.sys
\SystemRoot\System32\ATMFD.DLL
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff86238ac8
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\Ide\IdeDeviceP1T0L0-2\
Lower Device Object: 0xffffffff856d7030
Lower Device Driver Name: \Driver\atapi\
<<<2>>>
Device number: 0, partition: 3
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff86238ac8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff861351a8, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff86238ac8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff856d7030, DeviceName: \Device\Ide\IdeDeviceP1T0L0-2\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 30000000

Partition information:

Partition 0 type is Other (0xde)
Partition is NOT ACTIVE.
Partition starts at LBA: 63 Numsec = 224847

Partition 1 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 225280 Numsec = 31457280

Partition 2 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 31682560 Numsec = 451469304
Partition file system is NTFS
Partition is bootable

Partition 3 type is Extended with LBA (0xf)
Partition is NOT ACTIVE.
Partition starts at LBA: 483151872 Numsec = 5242880

Disk Size: 250059350016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-62-488377168-488397168)...
Done!
Read File: File "c:\programdata\avg2013\chjw\252d9c952d9c199.dat:03b21b4c-2f55-4602-ba70-b33cf4717122" is sparse (flags = 32768)
Scan finished
=======================================

Removal queue found; removal started
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_2_31682560_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removal finished
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.0.1003

(c) Malwarebytes Corporation 2011-2012

OS version: 6.0.6002 Windows Vista Service Pack 2 x86

Account is Administrative

Internet Explorer version: 9.0.8112.16421

Java version: 1.6.0_32

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.995000 GHz
Memory total: 3210014720, free: 1948344320

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.06.0.1003

(c) Malwarebytes Corporation 2011-2012

OS version: 6.0.6002 Windows Vista Service Pack 2 x86

Account is Administrative

Internet Explorer version: 9.0.8112.16421

Java version: 1.6.0_32

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.995000 GHz
Memory total: 3210014720, free: 1949474816

Downloaded database version: v2013.06.14.08
Downloaded database version: v2013.05.22.01
Initializing...
------------ Kernel report ------------
06/15/2013 12:38:14
------------ Loaded modules -----------
\SystemRoot\system32\ntkrnlpa.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\acpi.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\intelide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\msrpc.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\ecache.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\crcdisk.sys
\SystemRoot\system32\DRIVERS\avgrkx86.sys
\SystemRoot\system32\DRIVERS\avglogx.sys
\SystemRoot\system32\DRIVERS\avgmfx86.sys
\SystemRoot\system32\DRIVERS\avgidshx.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\tunmp.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\igdkmd32.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\yk60x86.sys
\SystemRoot\system32\DRIVERS\bcmwl6.sys
\SystemRoot\system32\DRIVERS\ohci1394.sys
\SystemRoot\system32\DRIVERS\1394BUS.SYS
\SystemRoot\system32\DRIVERS\sdbus.sys
\SystemRoot\system32\DRIVERS\rixdptsk.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\msiscsi.sys
\SystemRoot\system32\DRIVERS\storport.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\VSTAZL3.SYS
\SystemRoot\system32\DRIVERS\VSTDPV3.SYS
\SystemRoot\system32\DRIVERS\VSTCNXT3.SYS
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\system32\drivers\HdAudio.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\smb.sys
\SystemRoot\system32\DRIVERS\avgtdix.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\avgldx86.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\OEM02Dev.sys
\SystemRoot\system32\DRIVERS\OEM02Vfx.sys
\SystemRoot\system32\DRIVERS\avgidsshimx.sys
\SystemRoot\system32\DRIVERS\avgidsdriverx.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\drivers\spsys.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\drivers\mrxdav.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\mbamswissarmy.sys
\Windows\System32\ntdll.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff85f28ac8
Upper Device Driver Name: \Driver\disk\
Lower Device Name: \Device\Ide\IdeDeviceP1T0L0-2\
Lower Device Object: 0xffffffff8551ab98
Lower Device Driver Name: \Driver\atapi\
<<<2>>>
Device number: 0, partition: 3
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff85f28ac8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff85f287b0, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff85f28ac8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff8551ab98, DeviceName: \Device\Ide\IdeDeviceP1T0L0-2\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\Windows\system32\drivers...
<<<2>>>
Device number: 0, partition: 3
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 30000000

Partition information:

Partition 0 type is Other (0xde)
Partition is NOT ACTIVE.
Partition starts at LBA: 63 Numsec = 224847

Partition 1 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 225280 Numsec = 31457280

Partition 2 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 31682560 Numsec = 451469304
Partition file system is NTFS
Partition is bootable

Partition 3 type is Extended with LBA (0xf)
Partition is NOT ACTIVE.
Partition starts at LBA: 483151872 Numsec = 5242880

Disk Size: 250059350016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-62-488377168-488397168)...
Done!
Read File: File "c:\programdata\avg2013\chjw\252d9c952d9c199.dat:03b21b4c-2f55-4602-ba70-b33cf4717122" is sparse (flags = 32768)
Scan finished
=======================================

Removal queue found; removal started
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_2_31682560_i.mbam...
Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...
Removal finished

al1988 · Jun 14, 2013

Thanks for your reply. I followed those steps and the logs are posted above. AVG is still throwing up virus detections. These showed up between running RogueKiller and MBAR.

Broni · Jun 14, 2013

Can you tell me what is the entire path for those threats?
c:\users\Sarah\AppData\Local\Microsoft\....and?

Create new restore point before proceeding with the next step....
How to:
- Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
- Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
- Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
- XP: http://support.microsoft.com/kb/948247

Please download ComboFix from Here, Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

Never rename Combofix unless instructed.
Close any open browsers.
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
Close any open browsers.
WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
If the connection is not there use restore point you created prior to running Combofix.
Double click on combofix.exe & follow the prompts.

NOTE1. If Combofix asks you to install Recovery Console, please allow it.
NOTE 2. If Combofix asks you to update the program, always do so.

When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt"

**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.

Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try the following...

Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

Restart computer in safe mode

Double-click on the Rkill desktop icon to run the tool.
If using Vista or Windows 7 right-click on it and choose Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
If not, delete the file, then download and use the one provided in Link 2.
Do not reboot until instructed.
If the tool does not run from any of the links provided, please let me know.

When the scan is done Notepad will open with rKill.txt log.
NOTE. rKill.txt log will also be present on your desktop.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.

al1988 · Jun 14, 2013

I didn't take note of the full file path. I just did a manual scan with AVG on the folder c:\users\Sarah\AppData\Local\Microsoft\ and it came up with no issues. I will go through the steps above now and post the logs shortly.

Broni · Jun 15, 2013

al1988 · Jun 15, 2013

How long should AppRemover take? It's taken at least 20 minutes and tells me it's still "removing selected applications". Should I close and retry?

Broni · Jun 15, 2013

Give it 10 more minutes.
If still same problem use AVG Remover: http://www.avg.com/us-en/utilities

al1988 · Jun 15, 2013

I will restart and try again. If that doesn't work, I'll try AVG Remover. Thanks.

al1988 · Jun 15, 2013

AppRemover worked the second time around. The ComboFix log is below, should I reinstall AVG now?

ComboFix 13-06-13.01 - Sarah 15/06/2013 15:26:14.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.61.1033.18.3061.2095 [GMT 10:00]
Running from: c:\users\Sarah\Desktop\ComboFix.exe
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\Browse2save
c:\programdata\Browse2save\51248b8bacf3a.tlb
c:\programdata\Browse2save\512496b583831.tlb
c:\programdata\Browse2save\data\Browse2save.dat
c:\programdata\Browse2save\settings.ini
c:\programdata\Browse2save\uninstall.exe
c:\programdata\Microsoft\Windows\Start Menu\Programs\Browse2save
c:\programdata\Microsoft\Windows\Start Menu\Programs\Browse2save\Browse2save.lnk
c:\programdata\Microsoft\Windows\Start Menu\Programs\Browse2save\Uninstall.lnk
c:\windows\security\Database\tmp.edb
.
.
((((((((((((((((((((((((( Files Created from 2013-05-15 to 2013-06-15 )))))))))))))))))))))))))))))))
.
.
2013-06-15 05:36 . 2013-06-15 05:36 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-06-15 04:18 . 2013-06-15 04:18 -------- d-----w- c:\users\Sarah\AppData\Local\AVG Secure Search
2013-06-15 03:36 . 2013-06-15 03:36 -------- d-----w- c:\users\Sarah\AppData\Local\Windows Live
2013-06-15 03:35 . 2013-06-15 03:36 -------- d-----w- c:\program files\Common Files\Windows Live
2013-06-15 03:35 . 2009-08-04 08:02 754688 ----a-w- c:\windows\system32\webservices.dll
2013-06-15 01:26 . 2013-06-15 03:24 -------- d-----w- c:\programdata\Malwarebytes' Anti-Malware (portable)
2013-06-14 06:19 . 2013-06-14 06:19 -------- d-----w- c:\users\Sarah\AppData\Roaming\Malwarebytes
2013-06-14 06:18 . 2013-06-14 06:18 -------- d-----w- c:\programdata\Malwarebytes
2013-06-14 06:18 . 2013-06-14 06:19 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-06-14 06:18 . 2013-04-04 04:50 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-06-12 12:28 . 2013-06-12 12:28 22064 ----a-w- c:\windows\DCEBoot.exe
2013-06-12 07:49 . 2013-06-12 07:49 -------- d-----w- c:\programdata\WindowsSearch
2013-06-12 07:07 . 2013-06-12 07:07 -------- d-----w- c:\program files\Common Files\Java
2013-06-12 07:04 . 2013-06-12 07:04 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-06-12 05:54 . 2013-05-08 04:37 905576 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-06-12 05:54 . 2013-05-02 04:04 443904 ----a-w- c:\windows\system32\win32spl.dll
2013-06-12 05:54 . 2013-05-02 04:03 37376 ----a-w- c:\windows\system32\printcom.dll
2013-06-12 05:54 . 2013-04-24 01:46 812544 ----a-w- c:\windows\system32\certutil.exe
2013-06-12 05:54 . 2013-04-24 04:00 985600 ----a-w- c:\windows\system32\crypt32.dll
2013-06-12 05:54 . 2013-04-24 04:00 98304 ----a-w- c:\windows\system32\cryptnet.dll
2013-06-12 05:54 . 2013-04-24 04:00 133120 ----a-w- c:\windows\system32\cryptsvc.dll
2013-06-12 05:54 . 2013-04-24 04:00 41984 ----a-w- c:\windows\system32\certenc.dll
2013-06-12 05:54 . 2013-05-02 22:03 3603832 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-06-12 05:53 . 2013-05-02 22:03 3551096 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-06-12 05:53 . 2013-04-17 12:30 24576 ----a-w- c:\windows\system32\cryptdlg.dll
2013-06-11 11:23 . 2013-06-11 11:23 -------- d-----w- c:\programdata\Kaspersky Lab
2013-06-11 10:50 . 2013-06-15 02:35 -------- d-----w- c:\program files\WebSearch
2013-06-11 10:50 . 2013-06-11 10:50 -------- d-----w- c:\programdata\StarApp
2013-06-11 09:14 . 2012-06-05 07:37 256904 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2013-05-24 07:00 . 2013-05-24 07:00 262552 ----a-w- c:\program files\Mozilla Firefox\browser\components\browsercomps.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-06-12 09:31 . 2012-10-07 04:56 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-06-12 09:31 . 2011-12-04 04:34 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-06-12 07:04 . 2012-05-07 05:27 866720 ----a-w- c:\windows\system32\npdeployJava1.dll
2013-06-12 07:04 . 2011-09-25 11:40 788896 ----a-w- c:\windows\system32\deployJava1.dll
2013-04-15 14:20 . 2013-05-15 05:43 638328 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-04-13 10:56 . 2013-05-15 05:43 37376 ----a-w- c:\windows\system32\cdd.dll
2013-04-09 01:36 . 2013-05-15 05:37 2049024 ----a-w- c:\windows\system32\win32k.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2010-06-11 3444736]
"OEM02Mon.exe"="c:\windows\OEM02Mon.exe" [2007-05-09 36864]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-11 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-11 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-11 133656]
"CanonMyPrinter"="c:\program files\Canon\MyPrinter\BJMyPrt.exe" [2009-03-24 1983816]
"CanonSolutionMenu"="c:\program files\Canon\SolutionMenu\CNSLMAIN.exe" [2009-03-18 767312]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-01-25 421160]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-12-19 41208]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-03-11 253816]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
McAfee Security Scan Plus.lnk - c:\program files\McAfee Security Scan\3.0.318\SSScheduler.exe [2013-2-6 272248]
WDDMStatus.lnk - c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe [2009-11-13 2057536]
WDSmartWare.lnk - c:\program files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe View=show_in_tray
.

View=show_in_tray [2009-11-13 9117504]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux2"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-06-10 06:54 1165776 ----a-w- c:\program files\Google\Chrome\Application\27.0.1453.110\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-06-15 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-10-07 09:31]
.
2013-06-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-03-19 08:36]
.
2013-06-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-03-19 08:36]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://websearch.resulthunters.info/?unqvl=21
mStart Page = hxxp://websearch.resulthunters.info/?unqvl=21
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~3\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.2.1
FF - ProfilePath - c:\users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\4jhw2bqm.default\
FF - prefs.js: browser.search.defaulturl - hxxp://websearch.resulthunters.info/?unqvl=21&l=1&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com.au/
FF - prefs.js: keyword.URL - hxxp://websearch.resulthunters.info/?unqvl=21&l=1&q=
FF - ExtSQL: 2013-06-15 14:16; avg@toolbar; c:\programdata\AVG Secure Search\FireFoxExt\15.2.0.5
FF - ExtSQL: !HIDDEN! 2010-06-20 17:52; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
- - - - ORPHANS REMOVED - - - -
.
BHO-{0D6E125E-EC81-F6C9-F349-69D09697E454} - (no file)
BHO-{2029C2A7-40B9-7322-E7C3-DCA44FA4A962} - (no file)
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
Toolbar-{95B7759C-8C7F-4BF1-B163-73684A933233} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
HKLM-Run-ROC_roc_dec12 - c:\program files\AVG Secure Search\ROC_roc_dec12.exe
SafeBoot-WudfPf
SafeBoot-WudfRd
AddRemove-AVG Secure Search - c:\program files\AVG Secure Search\UNINSTALL.exe
AddRemove-{C3F3165C-74D3-6FDB-3274-14FDA8698CFA} - c:\programdata\Browse2save\uninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-06-15 15:36
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2013-06-15 15:39:38
ComboFix-quarantined-files.txt 2013-06-15 05:39
.
Pre-Run: 95,523,688,448 bytes free
Post-Run: 97,271,582,720 bytes free
.
- - End Of File - - 0FC476A862D4A3A218B10A54155731DD
5C616939100B85E558DA92B899A0FC36

Broni · Jun 15, 2013

Looks good.

How is computer doing?

You can reinstall AVG now.

Uninstall McAfee Security Scan Plus typical foistware.

Please download AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

Download OTL to your Desktop.
Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe

Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
Click the Scan All Users checkbox.
Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.

al1988 · Jun 15, 2013

It seems to be running fine, but I have been using a spare computer in the meantime so it's hard to tell. Logs are below.

# AdwCleaner v2.303 - Logfile created 06/16/2013 at 10:08:47
# Updated 08/06/2013 by Xplode
# Operating system : Windows Vista (TM) Home Premium Service Pack 2 (32 bits)
# User : Sarah - SARAH-PC
# Boot Mode : Normal
# Running from : C:\Users\Sarah\Desktop\adwcleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****

File Deleted : C:\END
File Deleted : C:\Program Files\Mozilla Firefox\searchplugins\avg-secure-search.xml
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Program Files\WebSearch
Folder Deleted : C:\ProgramData\InstallMate
Folder Deleted : C:\ProgramData\RightClick
Folder Deleted : C:\Users\Sarah\AppData\Local\AVG Secure Search
Folder Deleted : C:\Users\Sarah\AppData\Local\Conduit
Folder Deleted : C:\Users\Sarah\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla
Folder Deleted : C:\Users\Sarah\AppData\Local\SwvUpdater
Folder Deleted : C:\Users\Sarah\AppData\LocalLow\AVG Secure Search
Folder Deleted : C:\Users\Sarah\AppData\LocalLow\AVG Security Toolbar
Folder Deleted : C:\Users\Sarah\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Sarah\AppData\Roaming\DealPly
Folder Deleted : C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\4jhw2bqm.default\ConduitCommon
Folder Deleted : C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\4jhw2bqm.default\CT340574
Folder Deleted : C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\4jhw2bqm.default\extensions\{ca4eedb3-5719-4e27-a478-8d13f761c28d}
Folder Deleted : C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\4jhw2bqm.default\extensions\{f0e59437-6148-4a98-b0a6-60d557ef57f4}
Folder Deleted : C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\4jhw2bqm.default\extensions\51248b8bacdad@51248b8bacde7.com
Folder Deleted : C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\4jhw2bqm.default\extensions\512496b58369f@512496b5836d8.com
Folder Deleted : C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\4jhw2bqm.default\extensions\staged
Folder Deleted : C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\4jhw2bqm.default\Smartbar
Folder Deleted : C:\Users\Sarah\AppData\Roaming\NCdownloader

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\SProtector
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{BB74DE59-BC4C-4172-9AC4-73315F71CFFE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{C3F3165C-74D3-6FDB-3274-14FDA8698CFA}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\DealPly
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\QuestBrowse
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\DealPly
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3BF72F68-72D8-461D-A884-329D936C5581}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{78E9D883-93CD-4072-BEF3-38EE581E2839}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{83AC1413-FCE4-4A46-9DD5-4F31F306E71F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F}
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3279141
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755}
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{BB74DE59-BC4C-4172-9AC4-73315F71CFFE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\Software\SP Global
Key Deleted : HKLM\Software\SProtector
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16490

Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://websearch.resulthunters.info/?unqvl=21 --> hxxp://www.google.com
Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\Main - Start Page] = hxxp://websearch.resulthunters.info/?unqvl=21 --> hxxp://www.google.com

-\\ Mozilla Firefox v21.0 (en-US)

File : C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\4jhw2bqm.default\prefs.js

Deleted : user_pref("CT3279141.FF19Solved", "true");
Deleted : user_pref("CT3279141.UserID", "UN36924354371403042");
Deleted : user_pref("CT3279141.addressUrlXPETakeover", "true");
Deleted : user_pref("CT3279141.autoDisableScopes", -1);
Deleted : user_pref("CT3279141.browser.search.defaultthis.engineName", "true");
Deleted : user_pref("CT3279141.defaultSearchXPETakeover", "true");
Deleted : user_pref("CT3279141.installDate", "20/2/2013 18:41:24");
Deleted : user_pref("CT3279141.keyword", "true");
Deleted : user_pref("CT340574..clientLogIsEnabled", false);
Deleted : user_pref("CT340574..clientLogServiceUrl", "hxxp://clientlog.users.conduit.com/ClientDiagnostics.asm[...]
Deleted : user_pref("CT340574..uninstallLogServiceUrl", "hxxp://uninstall.users.conduit.com/Uninstall.asmx/Reg[...]
Deleted : user_pref("CT340574.ALLOW_SHOWING_HIDDEN_TOOLBAR", false);
Deleted : user_pref("CT340574.AboutPrivacyUrl", "hxxp://www.conduit.com/privacy/Default.aspx");
Deleted : user_pref("CT340574.AppTrackingLastCheckTime", "Mon Nov 19 2012 19:42:52 GMT+1000");
Deleted : user_pref("CT340574.BrowserCompStateIsOpen_129455462094606501", true);
Deleted : user_pref("CT340574.BrowserCompStateIsOpen_129455462097419005", true);
Deleted : user_pref("CT340574.BrowserCompStateIsOpen_129466722936056330", true);
Deleted : user_pref("CT340574.BrowserCompStateIsOpen_129605129296768726", true);
Deleted : user_pref("CT340574.BrowserCompStateIsOpen_129790543259971230", true);
Deleted : user_pref("CT340574.CT340574", "CT340574");
Deleted : user_pref("CT340574.CommunitiesChangesLastCheckTime", "Sun Mar 03 2013 21:13:34 GMT+1000");
Deleted : user_pref("CT340574.CommunitiesChangesLastUrl", "hxxp://grouping.services.conduit.com/GroupingReques[...]
Deleted : user_pref("CT340574.CommunityChanged", true);
Deleted : user_pref("CT340574.CurrentServerDate", "3-3-2013");
Deleted : user_pref("CT340574.DSInstall", false);
Deleted : user_pref("CT340574.DialogsAlignMode", "LTR");
Deleted : user_pref("CT340574.DialogsGetterLastCheckTime", "Sun Mar 03 2013 11:49:03 GMT+1000");
Deleted : user_pref("CT340574.DownloadDomainsCheckInterval", "168");
Deleted : user_pref("CT340574.DownloadDomainsListLastCheckTime", "Sun Mar 03 2013 21:13:34 GMT+1000");
Deleted : user_pref("CT340574.DownloadDomainsListLastServerUpdateTime", "1201069983");
Deleted : user_pref("CT340574.DownloadReferralCookieData", "{\"BannerName\":\"\",\"BannerTypeId\":\"\",\"Banne[...]
Deleted : user_pref("CT340574.ENABALE_HISTORY", "{\"dataType\":\"string\",\"data\":\"true\"}");
Deleted : user_pref("CT340574.ENABLE_RETURN_WEB_SEARCH_ON_THE_PAGE", "{\"dataType\":\"string\",\"data\":\"true[...]
Deleted : user_pref("CT340574.FF19Solved", "true");
Deleted : user_pref("CT340574.FeedLastCount129269648821412781", 50);
Deleted : user_pref("CT340574.FeedPollDate129269648821412781", "Sat Mar 10 2012 17:53:37 GMT+1000");
Deleted : user_pref("CT340574.FirstServerDate", "15-2-2012");
Deleted : user_pref("CT340574.FirstTime", true);
Deleted : user_pref("CT340574.FirstTimeFF3", true);
Deleted : user_pref("CT340574.FixPageNotFoundErrors", false);
Deleted : user_pref("CT340574.GroupingServerCheckInterval", 1440);
Deleted : user_pref("CT340574.GroupingServiceUrl", "hxxp://grouping.services.conduit.com/");
Deleted : user_pref("CT340574.HPInstall", false);
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-\\ Google Chrome v27.0.1453.110

File : C:\Users\Sarah\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [30823 octets] - [16/06/2013 10:08:47]

########## EOF - C:\AdwCleaner[S1].txt - [30884 octets] ##########

al1988 · Jun 15, 2013

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows Vista (TM) Home Premium x86
Ran by Sarah on Sun 16/06/2013 at 10:15:59.87
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\torch
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\torch

~~~ Files

~~~ Folders

Successfully deleted: [Folder] "C:\Users\Sarah\appdata\local\torch"

~~~ FireFox

Emptied folder: C:\Users\Sarah\AppData\Roaming\mozilla\firefox\profiles\4jhw2bqm.default\minidumps [200 files]

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 16/06/2013 at 10:18:45.90
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

al1988 · Jun 15, 2013

OTL logfile created on: 16/06/2013 10:19:59 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Sarah\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000c09 | Country: Australia | Language: ENA | Date Format: d/MM/yyyy

2.99 Gb Total Physical Memory | 1.71 Gb Available Physical Memory | 57.33% Memory free
6.18 Gb Paging File | 4.82 Gb Available in Paging File | 78.03% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 215.28 Gb Total Space | 89.39 Gb Free Space | 41.53% Space Free | Partition Type: NTFS
Drive D: | 15.00 Gb Total Space | 9.03 Gb Free Space | 60.17% Space Free | Partition Type: NTFS
Drive E: | 483.17 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS

Computer Name: SARAH-PC | User Name: Sarah | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/06/16 10:00:53 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Sarah\Desktop\OTL.exe
PRC - [2013/04/29 00:58:42 | 004,408,368 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2013\avgui.exe
PRC - [2013/04/18 04:34:38 | 000,283,136 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2013\avgwdsvc.exe
PRC - [2013/02/19 04:01:14 | 000,328,752 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2013\avgcfgex.exe
PRC - [2010/06/11 20:40:09 | 000,072,704 | ---- | M] (Creative Labs) -- C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
PRC - [2009/11/13 10:29:42 | 009,117,504 | ---- | M] (Western Digital) -- C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
PRC - [2009/11/13 10:29:40 | 002,057,536 | ---- | M] (WDC) -- C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
PRC - [2009/11/13 10:28:04 | 000,110,592 | ---- | M] (WDC) -- C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
PRC - [2009/06/16 07:58:08 | 000,020,480 | ---- | M] (Memeo) -- C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
PRC - [2009/04/11 16:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2009/03/24 12:00:00 | 001,983,816 | ---- | M] (CANON INC.) -- C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
PRC - [2009/02/11 02:01:49 | 000,116,104 | ---- | M] () -- C:\Program Files\Canon\IJPLM\ijplmsvc.exe
PRC - [2007/05/09 17:01:00 | 000,036,864 | ---- | M] (Creative Technology Ltd.) -- C:\Windows\OEM02Mon.exe

========== Modules (No Company Name) ==========

MOD - [2013/05/20 18:43:58 | 000,971,264 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\3da65115bf9debbf564861f6b123a2e4\System.Configuration.ni.dll
MOD - [2013/05/20 16:19:47 | 012,433,920 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\44fb632fb043f5b251d29b0ea750d4f4\System.Windows.Forms.ni.dll
MOD - [2013/02/15 03:41:47 | 001,711,616 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\Microsoft.VisualBas#\dae1b2e49e240e879a6523025cc306fb\Microsoft.VisualBasic.ni.dll
MOD - [2013/02/15 03:39:58 | 000,212,992 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.ServiceProce#\15e2d7f51f15830591727d6d6a1e4032\System.ServiceProcess.ni.dll
MOD - [2013/02/15 03:39:49 | 011,820,544 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web\421cb77e6a4c21f94e3c5ddf766de23b\System.Web.ni.dll
MOD - [2013/01/14 03:42:38 | 000,998,400 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\f042f66c2ad8fd5b8c34fa22cd22079e\System.Management.ni.dll
MOD - [2013/01/14 03:36:45 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\b5df40c22ab563a816103629e2ca99d4\System.Runtime.Remoting.ni.dll
MOD - [2013/01/14 03:35:56 | 005,450,752 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\b757806657fa5db2b1ed1a89b026b463\System.Xml.ni.dll
MOD - [2013/01/14 03:34:54 | 001,593,856 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\78157a494dc9a7e52be8840decfcd9cc\System.Drawing.ni.dll
MOD - [2013/01/14 03:34:26 | 006,621,696 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Data\0f5a23bb73681b6388daccd8e250ba66\System.Data.ni.dll
MOD - [2013/01/14 03:32:44 | 007,977,984 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\cc149d08e75f8c53cd28ac926b38c370\System.ni.dll
MOD - [2013/01/14 03:32:27 | 011,492,352 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\2227d1559f87943255069398608d5c56\mscorlib.ni.dll
MOD - [2010/06/11 20:54:01 | 000,054,784 | ---- | M] () -- C:\Windows\System32\bcmwlrmt.dll
MOD - [2010/03/15 16:57:20 | 000,067,872 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2009/08/19 14:49:08 | 000,049,152 | ---- | M] () -- C:\Program Files\Western Digital\WD SmartWare\Front Parlor\Memeo.API.dll
MOD - [2009/07/29 14:24:14 | 000,504,293 | ---- | M] () -- C:\Program Files\Western Digital\WD SmartWare\Front Parlor\sqlite3.dll
MOD - [2009/03/30 14:42:17 | 002,933,760 | ---- | M] () -- C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll

========== Services (SafeList) ==========

SRV - File not found [Auto | Stopped] -- C:\Windows\System32\WLTRYSVC.EXE %C:\Windows%\System32\bcmwltry.exe -- (wltrysvc)
SRV - File not found [Auto | Stopped] -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.2.0\ToolbarUpdater.exe -- (vToolbarUpdater15.2.0)
SRV - [2013/06/12 19:31:41 | 000,256,904 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/05/24 17:00:50 | 000,117,144 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/05/14 00:54:12 | 004,937,264 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Stopped] -- C:\Program Files\AVG\AVG2013\avgidsagent.exe -- (AVGIDSAgent)
SRV - [2013/04/18 04:34:38 | 000,283,136 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG2013\avgwdsvc.exe -- (avgwd)
SRV - [2010/06/11 20:40:09 | 000,072,704 | ---- | M] (Creative Labs) [Auto | Running] -- C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe -- (Creative Labs Licensing Service)
SRV - [2009/11/13 10:28:04 | 000,110,592 | ---- | M] (WDC) [Auto | Running] -- C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe -- (WDDMService)
SRV - [2009/06/16 07:58:08 | 000,020,480 | ---- | M] (Memeo) [Auto | Running] -- C:\Program Files\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe -- (WDSmartWareBackgroundService)
SRV - [2009/02/11 02:01:49 | 000,116,104 | ---- | M] () [Auto | Running] -- C:\Program Files\Canon\IJPLM\ijplmsvc.exe -- (IJPLMSVC)
SRV - [2008/01/21 12:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)

========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\SMARTVTabletPCx86.sys -- (SMARTVTabletPCx86)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\SMARTVHidMini2000x86.sys -- (SMARTVHidMini2000x86)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\SMARTMouseFilterx86.sys -- (SMARTMouseFilterx86)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\netr28u.sys -- (netr28u)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ipinip.sys -- (IpInIp)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ewusbmdm.sys -- (hwdatacard)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ewusbnet.sys -- (ewusbnet)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ew_hwusbdev.sys -- (ew_hwusbdev)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Users\Sarah\AppData\Local\Temp\cpuz132\cpuz132_x32.sys -- (cpuz132)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Users\Sarah\AppData\Local\Temp\catchme.sys -- (catchme)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\drivers\BCM42RLY.sys -- (BCM42RLY)
DRV - [2013/03/29 02:53:48 | 000,208,184 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\System32\drivers\avgidsdriverx.sys -- (AVGIDSDriver)
DRV - [2013/03/21 03:08:24 | 000,182,072 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\System32\drivers\avgtdix.sys -- (Avgtdix)
DRV - [2013/03/01 10:32:20 | 000,022,328 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\System32\drivers\avgidsshimx.sys -- (AVGIDSShim)
DRV - [2013/02/08 04:37:58 | 000,096,568 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\Windows\System32\drivers\avgmfx86.sys -- (Avgmfx86)
DRV - [2013/02/08 04:37:56 | 000,245,048 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\avglogx.sys -- (Avglogx)
DRV - [2013/02/08 04:37:52 | 000,060,216 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | Boot | Running] -- C:\Windows\System32\drivers\avgidshx.sys -- (AVGIDSHX)
DRV - [2013/02/08 04:37:44 | 000,170,808 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\Windows\System32\drivers\avgldx86.sys -- (Avgldx86)
DRV - [2013/02/08 04:37:40 | 000,039,224 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\Windows\System32\drivers\avgrkx86.sys -- (Avgrkx86)
DRV - [2009/02/13 10:02:52 | 000,011,520 | ---- | M] (Western Digital Technologies) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\wdcsam.sys -- (WDC_SAM)
DRV - [2008/04/03 22:36:14 | 000,049,904 | R--- | M] (Avanquest Software) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\BVRPMPR5.SYS -- (BVRPMPR5)
DRV - [2007/10/10 17:03:00 | 000,235,648 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\OEM02Dev.sys -- (OEM02Dev)
DRV - [2007/03/05 10:45:04 | 000,007,424 | ---- | M] (EyePower Games Pte. Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\OEM02Vfx.sys -- (OEM02Vfx)
DRV - [2006/11/14 17:35:20 | 000,037,376 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\rixdptsk.sys -- (rismxdp)

========== Standard Registry (SafeList) ==========

========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC

IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-3807494054-2368113759-1929405877-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
IE - HKU\S-1-5-21-3807494054-2368113759-1929405877-1000\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKU\S-1-5-21-3807494054-2368113759-1929405877-1000\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-21-3807494054-2368113759-1929405877-1000\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC
IE - HKU\S-1-5-21-3807494054-2368113759-1929405877-1000\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKU\S-1-5-21-3807494054-2368113759-1929405877-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.search.selectedEngine: "Google"
FF - prefs.js..browser.search.useDBForOrder: true
FF - prefs.js..browser.startup.homepage: "http://www.google.com.au/"
FF - prefs.js..extensions.enabledAddons: %7Bca4eedb3-5719-4e27-a478-8d13f761c28d%7D:10.15.0.562
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:21.0
FF - prefs.js..extensions.enabledItems: {D9ADB0A8-7BFB-498D-9880-EE78A81CCFA0}:1.0
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}:6.0.26
FF - prefs.js..extensions.enabledItems: {1E73965B-8B48-48be-9C8D-68B920ABC1C4}:12.0.0.1912
FF - prefs.js..extensions.enabledItems: {ca4eedb3-5719-4e27-a478-8d13f761c28d}:3.10.0.1
FF - user.js - File not found

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32_11_7_700_224.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@canon.com/EPPEX: C:\Program Files\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL (CANON INC.)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.21.2: C:\Windows\system32\npDeployJava1.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.21.2: C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~3\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~1\MICROS~3\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.145\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.145\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 21.0\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2013/05/24 17:00:51 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 21.0\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2013/04/13 11:47:54 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 21.0\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2013/05/24 17:00:51 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 21.0\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2013/04/13 11:47:54 | 000,000,000 | ---D | M]

[2010/07/21 21:47:59 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Sarah\AppData\Roaming\Mozilla\Extensions
[2013/06/16 10:09:10 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\4jhw2bqm.default\extensions
[2012/02/27 08:00:01 | 000,020,591 | ---- | M] () (No name found) -- C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\4jhw2bqm.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}.xpi
[2013/03/23 20:07:46 | 000,221,336 | ---- | M] () (No name found) -- C:\Users\Sarah\AppData\Roaming\Mozilla\Firefox\Profiles\4jhw2bqm.default\extensions\{c0c9a2c7-2e5c-4447-bc53-97718bc91e1b}.xpi
[2013/06/14 16:34:05 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2013/05/24 17:00:51 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\browser\extensions
[2013/05/24 17:00:51 | 000,000,000 | ---D | M] (Default) -- C:\Program Files\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
File not found (No name found) -- C:\USERS\SARAH\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\4JHW2BQM.DEFAULT\EXTENSIONS\{CA4EEDB3-5719-4E27-A478-8D13F761C28D}

========== Chrome ==========

CHR - homepage: http://websearch.resulthunters.info/?unqvl=21
CHR - Extension: No name found = C:\Users\Sarah\AppData\Local\Google\Chrome\User Data\Default\Extensions\afadmalmlkgeiebiglcfdongdkikfoll\1\
CHR - Extension: No name found = C:\Users\Sarah\AppData\Local\Google\Chrome\User Data\Default\Extensions\lpchakjbmndpkcfclgjoamaembgfpkle\1\

O1 HOSTS File: ([2013/06/15 15:36:50 | 000,000,027 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (Office Document Cache Handler) - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
O2 - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O4 - HKLM..\Run: [AVG_UI] C:\Program Files\AVG\AVG2013\avgui.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe (CANON INC.)
O4 - HKLM..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe (CANON INC.)
O4 - HKLM..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe (Creative Technology Ltd.)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-3807494054-2368113759-1929405877-1000\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-3807494054-2368113759-1929405877-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O8 - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office\Office14\EXCEL.EXE (Microsoft Corporation)
O8 - Extra context menu item: Se&nd to OneNote - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} http://www.fujifilmimagine.com/imagine/ax/ImageUploader5.cab (Image Uploader Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab (Reg Error: Value error.)
O16 - DPF: {CAFEEFAC-0016-0000-0032-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab (Java Plug-in 1.6.0_32)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab (Java Plug-in 10.21.2)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{82DCFAF0-748E-4A2B-8A6D-F552FEDD4549}: DhcpNameServer = 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{F0DFF21C-A2CB-4BB5-BEB0-6B96DFD2CC92}: DhcpNameServer = 10.0.0.138
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll File not found
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Users\Sarah\Pictures\2011-09-18\378.JPG
O24 - Desktop BackupWallPaper: C:\Users\Sarah\Pictures\2011-09-18\378.JPG
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/19 07:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2013/06/16 10:15:46 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
[2013/06/16 10:15:33 | 000,000,000 | ---D | C] -- C:\JRT
[2013/06/16 10:05:24 | 000,000,000 | ---D | C] -- C:\Users\Sarah\AppData\Roaming\AVG2013
[2013/06/16 10:04:19 | 000,000,000 | ---D | C] -- C:\Users\Sarah\AppData\Roaming\TuneUp Software
[2013/06/16 10:04:19 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG
[2013/06/16 10:03:40 | 000,000,000 | -H-D | C] -- C:\$AVG
[2013/06/16 10:03:40 | 000,000,000 | ---D | C] -- C:\ProgramData\AVG2013
[2013/06/16 10:02:04 | 000,000,000 | ---D | C] -- C:\Program Files\AVG
[2013/06/16 10:00:53 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\Sarah\Desktop\OTL.exe
[2013/06/16 10:00:40 | 000,545,954 | ---- | C] (Oleg N. Scherbakov) -- C:\Users\Sarah\Desktop\JRT.exe
[2013/06/16 09:57:53 | 000,000,000 | ---D | C] -- C:\Users\Sarah\AppData\Local\MFAData
[2013/06/16 09:57:53 | 000,000,000 | ---D | C] -- C:\ProgramData\MFAData
[2013/06/15 15:39:44 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
[2013/06/15 15:39:41 | 000,000,000 | ---D | C] -- C:\Windows\temp
[2013/06/15 15:22:48 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
[2013/06/15 15:22:48 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
[2013/06/15 15:22:48 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
[2013/06/15 15:22:29 | 000,000,000 | ---D | C] -- C:\Qoobox
[2013/06/15 15:21:53 | 000,000,000 | ---D | C] -- C:\Windows\erdnt
[2013/06/15 14:02:29 | 005,080,197 | R--- | C] (Swearware) -- C:\Users\Sarah\Desktop\ComboFix.exe
[2013/06/15 13:36:02 | 000,000,000 | ---D | C] -- C:\Users\Sarah\AppData\Local\Windows Live
[2013/06/15 13:35:59 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Windows Live
[2013/06/15 11:26:41 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes' Anti-Malware (portable)
[2013/06/15 10:55:01 | 000,000,000 | ---D | C] -- C:\Users\Sarah\Desktop\RK_Quarantine
[2013/06/14 16:19:14 | 000,000,000 | ---D | C] -- C:\Users\Sarah\AppData\Roaming\Malwarebytes
[2013/06/14 16:18:57 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2013/06/14 16:18:55 | 000,022,856 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbam.sys
[2013/06/14 16:18:55 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2013/06/12 17:49:06 | 000,000,000 | ---D | C] -- C:\ProgramData\WindowsSearch
[2013/06/12 17:07:03 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Java
[2013/06/11 21:23:21 | 000,000,000 | ---D | C] -- C:\ProgramData\Kaspersky Lab
[2013/06/11 20:50:48 | 000,000,000 | ---D | C] -- C:\ProgramData\StarApp
[2013/06/11 19:14:34 | 000,256,904 | ---- | C] (Trend Micro Inc.) -- C:\Windows\System32\drivers\tmcomm.sys
[2013/06/11 19:13:59 | 002,002,944 | ---- | C] (Trend Micro Inc.) -- C:\Users\Sarah\Desktop\HousecallLauncher.exe
[2 C:\Users\Sarah\Desktop\*.tmp files -> C:\Users\Sarah\Desktop\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/06/16 10:19:36 | 000,607,348 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2013/06/16 10:19:36 | 000,107,686 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2013/06/16 10:12:22 | 000,000,880 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/06/16 10:12:15 | 000,003,712 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2013/06/16 10:12:15 | 000,003,712 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2013/06/16 10:12:05 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/06/16 10:11:57 | 3210,784,768 | -HS- | M] () -- C:\hiberfil.sys
[2013/06/16 10:06:00 | 000,000,884 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/06/16 10:04:19 | 000,000,804 | ---- | M] () -- C:\Users\Public\Desktop\AVG 2013.lnk
[2013/06/16 10:00:53 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Sarah\Desktop\OTL.exe
[2013/06/16 10:00:41 | 000,545,954 | ---- | M] (Oleg N. Scherbakov) -- C:\Users\Sarah\Desktop\JRT.exe
[2013/06/16 09:58:50 | 000,648,201 | ---- | M] () -- C:\Users\Sarah\Desktop\adwcleaner.exe
[2013/06/16 09:47:41 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/06/15 15:36:50 | 000,000,027 | ---- | M] () -- C:\Windows\System32\drivers\etc\hosts
[2013/06/15 14:16:45 | 000,003,715 | ---- | M] () -- C:\Program Files\Mozilla Firefoxavg-secure-search.xml
[2013/06/15 14:03:15 | 005,080,197 | R--- | M] (Swearware) -- C:\Users\Sarah\Desktop\ComboFix.exe
[2013/06/15 12:46:41 | 000,018,432 | ---- | M] () -- C:\Users\Sarah\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2013/06/15 12:33:06 | 000,052,089 | ---- | M] () -- C:\Users\Sarah\Desktop\avgnotice.jpg
[2013/06/14 22:02:04 | 000,616,425 | ---- | M] () -- C:\Users\Sarah\Desktop\SM22 QAR bookmark.pdf
[2013/06/14 16:18:58 | 000,000,868 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2013/06/13 19:44:28 | 268,686,998 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2013/06/13 07:06:02 | 000,000,480 | ---- | M] () -- C:\Windows\DCEBOOT.RST
[2013/06/12 22:28:33 | 000,022,064 | ---- | M] () -- C:\Windows\DCEBoot.exe
[2013/06/12 21:01:38 | 000,261,462 | ---- | M] () -- C:\Users\Sarah\AppData\Local\census.cache
[2013/06/12 21:01:36 | 000,167,056 | ---- | M] () -- C:\Users\Sarah\AppData\Local\ars.cache
[2013/06/11 20:53:59 | 000,394,592 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[2013/06/11 19:14:19 | 000,000,036 | ---- | M] () -- C:\Users\Sarah\AppData\Local\housecall.guid.cache
[2013/06/11 19:14:03 | 002,002,944 | ---- | M] (Trend Micro Inc.) -- C:\Users\Sarah\Desktop\HousecallLauncher.exe
[2013/06/10 16:57:01 | 000,001,933 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2013/05/27 20:11:54 | 000,158,934 | ---- | M] () -- C:\Users\Sarah\Desktop\Auckland Bridge Climb Voucher.pdf
[2013/05/21 18:57:45 | 015,730,714 | ---- | M] () -- C:\Users\Sarah\Documents\First steps writing map.pdf
[2013/05/21 18:43:06 | 015,424,594 | ---- | M] () -- C:\Users\Sarah\Documents\First steps writing.pdf
[2013/05/19 21:24:42 | 000,048,375 | ---- | M] () -- C:\Users\Sarah\Desktop\seating_map.gif
[2 C:\Users\Sarah\Desktop\*.tmp files -> C:\Users\Sarah\Desktop\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/06/16 10:04:19 | 000,000,804 | ---- | C] () -- C:\Users\Public\Desktop\AVG 2013.lnk
[2013/06/16 09:58:50 | 000,648,201 | ---- | C] () -- C:\Users\Sarah\Desktop\adwcleaner.exe
[2013/06/15 15:22:48 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
[2013/06/15 15:22:48 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
[2013/06/15 15:22:48 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
[2013/06/15 15:22:48 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
[2013/06/15 15:22:48 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
[2013/06/15 14:16:14 | 000,003,715 | ---- | C] () -- C:\Program Files\Mozilla Firefoxavg-secure-search.xml
[2013/06/15 12:33:06 | 000,052,089 | ---- | C] () -- C:\Users\Sarah\Desktop\avgnotice.jpg
[2013/06/14 22:02:04 | 000,616,425 | ---- | C] () -- C:\Users\Sarah\Desktop\SM22 QAR bookmark.pdf
[2013/06/14 16:18:58 | 000,000,868 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2013/06/13 07:06:01 | 000,000,480 | ---- | C] () -- C:\Windows\DCEBOOT.RST
[2013/06/12 22:28:33 | 000,022,064 | ---- | C] () -- C:\Windows\DCEBoot.exe
[2013/06/12 20:30:03 | 000,261,462 | ---- | C] () -- C:\Users\Sarah\AppData\Local\census.cache
[2013/06/12 20:29:47 | 000,167,056 | ---- | C] () -- C:\Users\Sarah\AppData\Local\ars.cache
[2013/06/11 20:53:20 | 3210,784,768 | -HS- | C] () -- C:\hiberfil.sys
[2013/06/11 19:14:19 | 000,000,036 | ---- | C] () -- C:\Users\Sarah\AppData\Local\housecall.guid.cache
[2013/06/10 16:57:01 | 000,001,933 | ---- | C] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2013/05/27 20:12:12 | 000,158,934 | ---- | C] () -- C:\Users\Sarah\Desktop\Auckland Bridge Climb Voucher.pdf
[2013/05/21 18:57:45 | 015,730,714 | ---- | C] () -- C:\Users\Sarah\Documents\First steps writing map.pdf
[2013/05/21 18:43:06 | 015,424,594 | ---- | C] () -- C:\Users\Sarah\Documents\First steps writing.pdf
[2013/05/19 21:24:41 | 000,048,375 | ---- | C] () -- C:\Users\Sarah\Desktop\seating_map.gif
[2012/06/06 21:10:46 | 000,004,096 | -H-- | C] () -- C:\Users\Sarah\AppData\Local\keyfile3.drm
[2012/02/05 21:33:10 | 000,000,272 | ---- | C] () -- C:\Users\Sarah\AppData\Roaming\.backup.dm
[2010/09/24 08:46:18 | 000,000,680 | ---- | C] () -- C:\Users\Sarah\AppData\Local\d3d9caps.dat
[2010/07/11 20:44:53 | 000,018,432 | ---- | C] () -- C:\Users\Sarah\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/06/11 21:09:18 | 000,015,202 | ---- | C] () -- C:\Users\Sarah\AppData\Roaming\wklnhst.dat

========== ZeroAccess Check ==========

[2006/11/02 22:54:22 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/09 03:47:00 | 011,586,048 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2009/04/11 16:28:19 | 000,614,912 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = %systemroot%\system32\wbem\wbemess.dll -- [2009/04/11 16:28:25 | 000,347,648 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2013/01/14 09:36:21 | 000,000,000 | ---D | M] -- C:\Users\Default\AppData\Roaming\TuneUp Software
[2013/01/14 09:36:21 | 000,000,000 | ---D | M] -- C:\Users\Default User\AppData\Roaming\TuneUp Software
[2013/06/16 10:05:24 | 000,000,000 | ---D | M] -- C:\Users\Sarah\AppData\Roaming\AVG2013
[2010/12/06 20:53:45 | 000,000,000 | ---D | M] -- C:\Users\Sarah\AppData\Roaming\Canon
[2011/12/04 14:32:13 | 000,000,000 | ---D | M] -- C:\Users\Sarah\AppData\Roaming\Cuor
[2010/07/20 09:16:49 | 000,000,000 | ---D | M] -- C:\Users\Sarah\AppData\Roaming\Leawo
[2011/12/04 14:34:26 | 000,000,000 | ---D | M] -- C:\Users\Sarah\AppData\Roaming\Qaykr
[2012/01/13 11:33:45 | 000,000,000 | ---D | M] -- C:\Users\Sarah\AppData\Roaming\SMART Technologies
[2012/01/13 10:49:42 | 000,000,000 | ---D | M] -- C:\Users\Sarah\AppData\Roaming\SMART Technologies Inc
[2010/06/13 16:20:56 | 000,000,000 | ---D | M] -- C:\Users\Sarah\AppData\Roaming\Template
[2013/06/16 10:04:19 | 000,000,000 | ---D | M] -- C:\Users\Sarah\AppData\Roaming\TuneUp Software
[2013/06/15 14:52:42 | 000,000,000 | ---D | M] -- C:\Users\Sarah\AppData\Roaming\uTorrent
[2010/12/19 16:08:38 | 000,000,000 | ---D | M] -- C:\Users\Sarah\AppData\Roaming\Western Digital

========== Purity Check ==========

< End of report >

al1988 · Jun 15, 2013

OTL Extras logfile created on: 16/06/2013 10:19:59 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Sarah\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000c09 | Country: Australia | Language: ENA | Date Format: d/MM/yyyy

2.99 Gb Total Physical Memory | 1.71 Gb Available Physical Memory | 57.33% Memory free
6.18 Gb Paging File | 4.82 Gb Available in Paging File | 78.03% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 215.28 Gb Total Space | 89.39 Gb Free Space | 41.53% Space Free | Partition Type: NTFS
Drive D: | 15.00 Gb Total Space | 9.03 Gb Free Space | 60.17% Space Free | Partition Type: NTFS
Drive E: | 483.17 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS

Computer Name: SARAH-PC | User Name: Sarah | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========

========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)

[HKEY_USERS\S-1-5-21-3807494054-2368113759-1929405877-1000\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
htmlfile [edit] -- "C:\Program Files\Microsoft Office\Office14\msohtmed.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"VistaSp2" = Reg Error: Unknown registry data type -- File not found

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]

========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0693F605-A596-4580-9515-DFAC5D7587CE}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{1E280DB3-669D-4E6A-B4AE-972C61A47B15}" = lport=808 | protocol=6 | dir=in | svc=nettcpactivator | app=%systemroot%\microsoft.net\framework\v3.0\windows communication foundation\smsvchost.exe |
"{465F0D45-B85E-4F9C-A181-0FDC080974A9}" = rport=137 | protocol=17 | dir=out | app=system |
"{46EF84C1-DD8A-4B4F-B1CB-03950EBE1E22}" = rport=445 | protocol=6 | dir=out | app=system |
"{78629D9A-189D-46A5-BA9F-C0D8E1785C97}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{82D40838-5744-4C01-9B82-83C175591074}" = lport=137 | protocol=17 | dir=in | app=system |
"{8332235B-DE76-45BB-830E-7C2934A2737A}" = rport=139 | protocol=6 | dir=out | app=system |
"{A33B176B-571A-44EF-81F8-A59EA0268C15}" = lport=139 | protocol=6 | dir=in | app=system |
"{A5DC9115-6C39-4129-8DB6-2498158634DB}" = lport=445 | protocol=6 | dir=in | app=system |
"{C8F5178E-DF92-4C03-B0C8-F39C00B7AC9A}" = rport=138 | protocol=17 | dir=out | app=system |
"{E3532ABA-34B5-4372-8800-71891967F392}" = lport=138 | protocol=17 | dir=in | app=system |
"{FB7C938D-7BD4-4DB2-AC7C-D272058CFDFD}" = lport=6004 | protocol=17 | dir=in | app=c:\program files\microsoft office\office14\outlook.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0B0233BA-485B-4DE6-A7A9-5848D8168E8A}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{12338954-6189-40BB-8F91-180FDCD193EA}" = protocol=6 | dir=in | app=c:\users\sarah\appdata\local\temp\~os1f24.tmp\rlvknlg.exe |
"{148C390F-F817-40A1-B8F7-21AE816096B0}" = protocol=17 | dir=in | app=c:\program files\avg\avg2013\avgnsx.exe |
"{1ADE3C27-146A-480E-928B-068D5DCEE196}" = protocol=6 | dir=in | app=c:\program files\avg\avg2013\avgdiagex.exe |
"{1DCD206D-86F5-4B88-A7EE-A58BD94049E5}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgnsx.exe |
"{25D60921-FF76-4B5F-8C2E-91AC3054EEE3}" = protocol=6 | dir=in | app=c:\program files\utorrent\utorrent.exe |
"{27C0BC3E-A0CE-4C7E-840B-0E81745C28F4}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{28AF72B6-9EA4-4F08-A749-A2AB50847AC4}" = protocol=6 | dir=in | app=c:\users\sarah\appdata\local\temp\~osf953.tmp\rlvknlg.exe |
"{30C79501-7E76-401F-9E3C-582FD253A83D}" = protocol=17 | dir=in | app=c:\program files\avg\avg2012\avgmfapx.exe |
"{30E8C746-2593-4A21-B402-9CB04A4228B0}" = protocol=17 | dir=in | app=c:\program files\itunes\itunes.exe |
"{453D1856-FDC6-4873-9993-687CFD83880B}" = protocol=17 | dir=in | app=c:\program files\avg\avg2013\avgdiagex.exe |
"{4B1D0E07-36AC-4CCE-95A5-340E1C1DDECE}" = protocol=6 | dir=in | app=c:\users\sarah\appdata\local\temp\~ose814.tmp\rlvknlg.exe |
"{5946780B-A8F2-43BD-8FA2-5C9BFFB013E2}" = protocol=6 | dir=in | app=c:\program files\avg\avg2013\avgemcx.exe |
"{639E6196-AA97-48E8-BB14-BA00E14865DC}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgmfapx.exe |
"{69F71E96-AE61-4AFC-8DEE-023882A5BC8E}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgemcx.exe |
"{6A1F1C50-3A9C-4C78-A583-5B2D66D4CF75}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{6DEF5E9E-F4FD-483D-BF8A-80A35B4A9488}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgdiagex.exe |
"{70A43919-CA3B-4EA9-BEAC-4BB22B7BC795}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgemcx.exe |
"{72CFE420-B532-4486-AA89-9C3D8BB5C51B}" = protocol=6 | dir=in | app=c:\program files\smart technologies\education software\vantageservice.exe |
"{75154D31-47E9-4F5E-B7B2-917146821BCB}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office14\onenote.exe |
"{7FE6287B-B438-49BC-971C-01F66771B372}" = protocol=17 | dir=in | app=c:\program files\avg\avg2013\avgemcx.exe |
"{81CABFE1-C335-4B27-BC37-E3FD57F7F77A}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{85A1A32F-51F2-4BFB-9361-8731A071CF3E}" = protocol=17 | dir=in | app=c:\program files\relevantknowledge\rlvknlg.exe |
"{9789946E-1233-4F24-B88A-41C215212CF5}" = protocol=6 | dir=in | app=c:\program files\avg\avg2013\avgnsx.exe |
"{9C75C769-8657-4822-A39A-35F716D92D18}" = protocol=17 | dir=in | app=c:\program files\smart technologies\education software\vantageservice.exe |
"{C2E6AB27-1678-48B2-9C63-6D7B16A85F5D}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office14\onenote.exe |
"{CAB40A58-585D-44A6-B436-CF4C1D05CF11}" = protocol=6 | dir=in | app=c:\program files\itunes\itunes.exe |
"{CCE07E4A-D54E-4C57-AC5D-BCF48AAF9844}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgdiagex.exe |
"{CD795F83-FF49-452B-A578-7770CC012C2B}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgmfapx.exe |
"{DB74209A-D281-4455-9BF3-816E8F072E0C}" = protocol=17 | dir=in | app=c:\program files\utorrent\utorrent.exe |
"{E3ED8050-4060-43BD-A503-81D534A07235}" = protocol=6 | dir=in | app=c:\program files\relevantknowledge\rlvknlg.exe |
"{EB2C256B-2895-4A8C-976E-45CD25A0D75F}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgnsx.exe |
"{F4FDB674-0EBE-45F4-BD8A-78E0CF6EAA80}" = protocol=6 | dir=in | app=c:\program files\avg\avg2012\avgmfapx.exe |
"{F53B8C2B-6878-45C6-93F8-FA767C042E86}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{F6F712FE-88A0-43F4-A324-C38C43B7EBC5}" = protocol=17 | dir=in | app=c:\program files\avg\avg2013\avgmfapx.exe |
"{FC8F5820-159F-4386-82BE-2B3C6E028D8C}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"{FD08334E-7FA7-4B45-9572-650AED507D8C}" = protocol=6 | dir=in | app=c:\program files\avg\avg2013\avgmfapx.exe |
"{FE7F7A72-905B-4E74-8531-6A05C8F00FE5}" = protocol=6 | dir=in | app=c:\users\sarah\appdata\local\temp\~osfeca.tmp\rlvknlg.exe |
"TCP Query User{1DC36637-88E4-45DD-8B50-139CA3D29133}C:\windows\system32\taskeng.exe" = protocol=6 | dir=in | app=c:\windows\system32\taskeng.exe |
"TCP Query User{FDDA39FD-87E7-44F5-A5AC-5E5B27EADD64}C:\windows\explorer.exe" = protocol=6 | dir=in | app=c:\windows\explorer.exe |
"UDP Query User{495CDAF2-774A-45CA-8CEE-C04FC3F19531}C:\windows\system32\taskeng.exe" = protocol=17 | dir=in | app=c:\windows\system32\taskeng.exe |
"UDP Query User{8EEF4DD3-4DFA-4E60-BBDA-68FB5D6F2195}C:\windows\explorer.exe" = protocol=17 | dir=in | app=c:\windows\explorer.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP270_series" = Canon MP270 series MP Drivers
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{232DB76D-4751-41A9-9EC2-CDC0DAC1FAB6}" = WD SmartWare
"{26A24AE4-039D-4CA4-87B4-2F83216032FF}" = Java(TM) 6 Update 32
"{26A24AE4-039D-4CA4-87B4-2F83217021FF}" = Java 7 Update 21
"{2AE79B77-E3FA-4F9C-93D7-4FC643516D6A}" = AVG 2013
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{42929F0F-CE14-47AF-9FC7-FF297A603021}" = Dell Resource CD
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime
"{5BF5F9C5-E95B-4AFA-94BE-F2A9CA73B61D}" = Apple Mobile Device Support
"{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM
"{6B9B0C6F-E5FA-4633-A640-AB98A272ECCA}" = Safari
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90140000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2010
"{90140000-0015-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2010
"{90140000-0016-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2010
"{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2010
"{90140000-0019-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2010
"{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2010
"{90140000-001B-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2010
"{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{99ACCA38-6DD3-48A8-96AE-A283C9759279}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2010
"{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{46298F6A-1E7E-4D4A-B5F5-106A4F0E48C6}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2010
"{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{DEA87BE2-FFCC-4F33-9946-FCBE55A1E998}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2010
"{90140000-002C-0409-0000-0000000FF1CE}_Office14.SingleImage_{7CA93DF4-8902-449E-A42E-4C5923CFBDE3}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-003D-0000-0000-0000000FF1CE}" = Microsoft Office Single Image 2010
"{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{047B0968-E622-4FAA-9B4B-121FA109EDDE}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2010
"{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2010
"{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2010
"{90140000-0115-0409-0000-0000000FF1CE}_Office14.SingleImage_{4560037C-E356-444A-A015-D21F487D809E}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{90140000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2010
"{90140000-0117-0409-0000-0000000FF1CE}_Office14.SingleImage_{6BD185A0-E67F-4F77-8BCD-E34EA6AE76DF}" = Microsoft Office 2010 Service Pack 1 (SP1)
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AAD47011-8518-4608-9656-951DA35B587B}" = iTunes
"{AAF4238F-7C29-451D-9925-C753271A5728}" = Microsoft Visual C++ Run Time Lib Setup
"{AC76BA86-7AD7-1033-7B44-A95000000001}" = Adobe Reader 9.5.3
"{B0F1B02F-47A6-411D-A38B-E44CC7F53CCC}" = e-tax 2012
"{B194272D-1F92-46DF-99EB-8D5CE91CB4EC}" = Adobe AIR
"{C41300B9-185D-475E-BFEC-39EF732F19B1}" = Apple Software Update
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D774186B-031F-4186-BC4D-B256B9831B85}" = AVG 2013
"{EE6097DD-05F4-4178-9719-D3170BF098E8}" = Apple Application Support
"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
"{F8131A35-47FD-27AD-116D-0E79AF5DE5EE}" = Acrobat.com
"7-Zip" = 7-Zip 9.22beta
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
"Adobe Shockwave Player" = Adobe Shockwave Player 11.6
"AVG" = AVG 2013
"Broadcom 802.11b Network Adapter" = Dell Wireless WLAN Card
"CANONIJPLM100" = Canon Inkjet Printer/Scanner/Fax Extended Survey Program
"CanonMyPrinter" = Canon Utilities My Printer
"CanonSolutionMenu" = Canon Utilities Solution Menu
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Creative OEM002" = Laptop Integrated Webcam Driver (1.04.01.1011)
"CutePDF Writer Installation" = CutePDF Writer 2.8
"Easy-PhotoPrint EX" = Canon Utilities Easy-PhotoPrint EX
"Google Chrome" = Google Chrome
"HDMI" = Intel(R) Graphics Media Accelerator Driver
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Mozilla Firefox 21.0 (x86 en-US)" = Mozilla Firefox 21.0 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"MP Navigator EX 3.0" = Canon MP Navigator EX 3.0
"Office14.SingleImage" = Microsoft Office Professional 2010
"PacMania 2" = PacMania 2
"QLD Cursive Editor" = QLD Cursive Editor
"SP_48c708f2" = BrowseToSave 1.74
"SP_b0285714" = Search Assistant 1.74
"uTorrent" = µTorrent
"Xvid Video Codec 1.3.2" = Xvid Video Codec

< End of report >

Broni · Jun 15, 2013

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following

Code:

:OTL
SRV - File not found [Auto | Stopped] -- C:\Windows\System32\WLTRYSVC.EXE %C:\Windows%\System32\bcmwltry.exe -- (wltrysvc)
SRV - File not found [Auto | Stopped] -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.2.0\ToolbarUpdater.exe -- (vToolbarUpdater15.2.0)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\SMARTVTabletPCx86.sys -- (SMARTVTabletPCx86)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\SMARTVHidMini2000x86.sys -- (SMARTVHidMini2000x86)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\SMARTMouseFilterx86.sys -- (SMARTMouseFilterx86)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\netr28u.sys -- (netr28u)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ipinip.sys -- (IpInIp)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ewusbmdm.sys -- (hwdatacard)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ewusbnet.sys -- (ewusbnet)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ew_hwusbdev.sys -- (ew_hwusbdev)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Users\Sarah\AppData\Local\Temp\cpuz132\cpuz132_x32.sys -- (cpuz132)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Users\Sarah\AppData\Local\Temp\catchme.sys -- (catchme)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\drivers\BCM42RLY.sys -- (BCM42RLY)
IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
FF - user.js - File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_32-windows-i586.cab (Reg Error: Value error.)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll File not found

:Files
C:\FRST

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]

Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done
You will get a log that shows the results of the fix. Please post it.

NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.
Last scans...

Download Security Check from here or here and save it to your Desktop.

Double-click SecurityCheck.exe
Follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

Make sure the following options are checked:
- Internet Services
- Windows Firewall
- System Restore
- Security Center
- Windows Update
- Windows Defender
- Other Services
Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

Please run a free online scan with the ESET Online Scanner

Disable your antivirus program
Tick the box next to YES, I accept the Terms of Use
Click Start
Accept any security warnings from your browser.
Check Scan archives
Click Start
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click on List of found threats
Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
NOTE. If Eset won't find any threats, it won't produce any log.

al1988 · Jun 15, 2013

Requested logs are below. ESET Online Scanner was running and was up to about 45% with 2 detections (something Adware, I didn't write down the details) and then when I came back 5 minutes later, the computer was restarting itself. The following error message was displayed. It had taken about 90 minutes until this point - should I try again?

al1988 · Jun 15, 2013

All processes killed
========== OTL ==========
Service wltrysvc stopped successfully!
Service wltrysvc deleted successfully!
File C:\Windows\System32\WLTRYSVC.EXE %C:\Windows%\System32\bcmwltry.exe not found.
Service vToolbarUpdater15.2.0 stopped successfully!
Service vToolbarUpdater15.2.0 deleted successfully!
File C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.2.0\ToolbarUpdater.exe not found.
Service SMARTVTabletPCx86 stopped successfully!
Service SMARTVTabletPCx86 deleted successfully!
File system32\DRIVERS\SMARTVTabletPCx86.sys not found.
Service SMARTVHidMini2000x86 stopped successfully!
Service SMARTVHidMini2000x86 deleted successfully!
File system32\DRIVERS\SMARTVHidMini2000x86.sys not found.
Service SMARTMouseFilterx86 stopped successfully!
Service SMARTMouseFilterx86 deleted successfully!
File system32\DRIVERS\SMARTMouseFilterx86.sys not found.
Service NwlnkFwd stopped successfully!
Service NwlnkFwd deleted successfully!
File system32\DRIVERS\nwlnkfwd.sys not found.
Service NwlnkFlt stopped successfully!
Service NwlnkFlt deleted successfully!
File system32\DRIVERS\nwlnkflt.sys not found.
Service netr28u stopped successfully!
Service netr28u deleted successfully!
File system32\DRIVERS\netr28u.sys not found.
Service IpInIp stopped successfully!
Service IpInIp deleted successfully!
File system32\DRIVERS\ipinip.sys not found.
Service hwdatacard stopped successfully!
Service hwdatacard deleted successfully!
File system32\DRIVERS\ewusbmdm.sys not found.
Service ewusbnet stopped successfully!
Service ewusbnet deleted successfully!
File system32\DRIVERS\ewusbnet.sys not found.
Service ew_hwusbdev stopped successfully!
Service ew_hwusbdev deleted successfully!
File system32\DRIVERS\ew_hwusbdev.sys not found.
Service cpuz132 stopped successfully!
Service cpuz132 deleted successfully!
File C:\Users\Sarah\AppData\Local\Temp\cpuz132\cpuz132_x32.sys not found.
Service catchme stopped successfully!
Service catchme deleted successfully!
File C:\Users\Sarah\AppData\Local\Temp\catchme.sys not found.
Service BCM42RLY stopped successfully!
Service BCM42RLY deleted successfully!
File system32\drivers\BCM42RLY.sys not found.
Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@Apple.com/iTunes,version=\ deleted successfully.
Starting removal of ActiveX control {8AD9C840-044E-11D1-B3E9-00805F499D93}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
C:\Windows\Downloaded Program Files\gp.inf not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\linkscanner\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F274614C-63F8-47D5-A4D1-FBDDE494F8D1}\ deleted successfully.
File {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll File not found not found.
========== FILES ==========
File\Folder C:\FRST not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->Flash cache emptied: 56504 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: Sarah
->Temp folder emptied: 3405070 bytes
->Temporary Internet Files folder emptied: 101361806 bytes
->Java cache emptied: 2711224 bytes
->FireFox cache emptied: 120882433 bytes
->Google Chrome cache emptied: 7655897 bytes
->Flash cache emptied: 147951 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 84 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 225.00 mb

[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Public

User: Sarah
->Java cache emptied: 0 bytes

Total Java Files Cleaned = 0.00 mb

[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Public

User: Sarah
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb

OTL by OldTimer - Version 3.2.69.0 log created on 06162013_105852

Files\Folders moved on Reboot...

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

al1988 · Jun 15, 2013

Results of screen317's Security Check version 0.99.64
Windows Vista Service Pack 2 x86 (UAC is enabled)
Internet Explorer 10
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
AVG AntiVirus Free Edition 2013
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
Java(TM) 6 Update 32
Java 7 Update 21
Adobe Flash Player 11.7.700.224
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Firefox (21.0)
Google Chrome 27.0.1453.110
````````Process Check: objlist.exe by Laurent````````
AVG avgwdsvc.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1 %
````````````````````End of Log``````````````````````

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