Webcam not working

[Cica]

Hi Everyone. This is my first time posting here... I hope someone can help...

I have an Alais Esnap webcam. I also have Windows vista home premium.

Ok... I plugged in the webcam and it said to insert cd... done... Driver installed. ok... done... But when I try to turn on the webcam in yahoo messenger, all we get is a black window. It says all my drivers are up to date... but it won't work for any program... not even paint shop pro 7. Firewall let's programs thru that I allow... so that can't be it...

Question... What's up with that??? If anyone can help, I would sooooo appreciate it!

Thanks

 

[tipstir]

Go to the cam site and see if your cam supports Vista..
If it does continue on.... part 2..if not then unplug your cam and get one that does support vista...

part 2
Remove the drivers.. unplug the cam
Reboot the PC
Install the drivers
plugin the cam

If it still doesn't work?

 

[Cica]

Thank you for replying. I will try your suggestion and let you know how it turns out.