WiFi driver problem Asus win7 64-bit

By Velchev
Apr 12, 2015
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  1. Hello everyone

    I have a problem with the Wi-FI driver on my laptop ASUS X550JK-XO031D
    While installing the drivers from:
    "Qualcomm Atheros Wireless Lan Driver" a massage pops out:
    "the device may not be present or could have been ejected/unplugged from the system" and there is no Wifi available adapter afterwards.
    It's strange because a week ago, I was installing the same drivers, with the same Win7 64bit, on the same model ASUS X550JK-XO031 and everything worked well.
    Now with this unit I'm having problems also with the bluetooth adapter. Please help

    p.s Yes I checked the BIOS - it's ok {unlocked}
    Yes I checked if the Wi-FI is switched on (with the Fn hotkey button)
    here is the DxDiag file

    Thanks in advance

    Attached Files:

    Last edited: Apr 12, 2015
  2. Velchev

    Velchev TS Rookie Topic Starter

    Apparently I was using wrong driver the correct is
    Ralink WLAN driver and the Bluethooth is also Ralink for model ASUS X550JK-XO031D

    Hope this will help other users as well.
  3. jobeard

    jobeard TS Ambassador Posts: 11,128   +982

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