I have a Dell Optiplex 745 running Windows 7. I left town for 4.5 days and when I came back it refused to start. I mean that it would show the dell screen but with blue lines running down it and then go to the windows loading screen w/ the balls of light. After that it just goes to a black screen and stays there, no mouse pointer, etc. If I use start-up repair, it runs then asks if I want to use system restore. Tried it, didn't work. After that it ends up saying
"Start-up Repair cannot repair this computer automatically.
Problem Signature:
Problem event name: StartupRepairOffline
Problem signature 1: 6.1.7600.16385
Problem signature 2: 6.1.7600.16385
Problem signature 3: unknown
Problem signature 4: 62
Problem signature 5: AutoFailure
Problem signature 6: 1
Problem signature 7: NoRootCause
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033 "
At the end of the diagnosis and repair details, it says
"repair action: System restore
result: canceled
repair action: System files integrity check and repair
result: failed Error code=0x490
time taken=624020 ms"
The computer starts in safe mode and the memtest runs clean. Do you have any suggestions on how I can fix this?
"Start-up Repair cannot repair this computer automatically.
Problem Signature:
Problem event name: StartupRepairOffline
Problem signature 1: 6.1.7600.16385
Problem signature 2: 6.1.7600.16385
Problem signature 3: unknown
Problem signature 4: 62
Problem signature 5: AutoFailure
Problem signature 6: 1
Problem signature 7: NoRootCause
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033 "
At the end of the diagnosis and repair details, it says
"repair action: System restore
result: canceled
repair action: System files integrity check and repair
result: failed Error code=0x490
time taken=624020 ms"
The computer starts in safe mode and the memtest runs clean. Do you have any suggestions on how I can fix this?