Article ID : 319095
Last Review : January 23, 2004
Revision : 1.0
This article was previously published under Q319095
SYMPTOMS
On a Windows XP-based computer, you may experience one or both of the following behaviors: • The Volume icon is no longer displayed in the notification area at the far right of the taskbar.
• When you try to add the volume control icon to the notification area (in the Sounds and Audio Devices utility in Control Panel, click to select the Place volume icon in the taskbar check box on the Volume tab), you receive the following error message:
Windows cannot display the volume control on the taskbar because the Volume Control program has not been installed. To install it use Add/Remove Programs in Control Panel.
As a result, you cannot start the Volume Control program and adjust the volume and sound level settings of your computer.
CAUSE
This behavior can occur if the Sndvol32.exe file is damaged or missing.
RESOLUTION
To resolve this issue, extract a new copy of Sndvol32.exe from the Windows XP compact disc to the system_root\System32 folder on your computer's hard disk. To do this, follow these steps: 1. Insert the Windows XP CD-ROM into your computer's CD-ROM or DVD-ROM drive. Press and hold down the SHIFT key as you insert the CD-ROM to prevent it from starting automatically.
2. Click Start, and then click Run.
3. In the Open box, type cmd, and then click OK.
4. Type the following lines at the command prompt, pressing ENTER after each line, where CD-ROM drive is the drive letter of the computer's CD-ROM or DVD-ROM drive that contains the Windows XP CD-ROM, and system_root is the path and folder name where the Windows system files are located (generally C:\Windows):
CD-ROM drive:
cd i386
expand sndvol32.ex_ system_root\system32\sndvol32.exe