"Windows Explorer has stopped working" nonstop...

By velodabig ยท 4 replies
Jan 12, 2012
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  1. I have this problem with my new Asus laptop that i bought 2 weeks ago, that is whenever I open a Folder, i get the message "Windows Explorer has stopped working" followd by "Windows Explorer is restarting", hence closing the folder window and going back to the Desktop. I reinstalled the system, installed the G Data internet security software that I havent done before, again the same problem after installing a few programs like vlc, divx web player and adobe flash player, that I know do not have any virus with them because I installe dthem on my other Pc.
    I searched for some solutions, no chance! Here are my Pc details:
    CPU: Intel inside core i5
    RAM: 8 gb
    Graphic card: intel hd graphics family / Nvidia geforce gt 540m
    Sound: Realtek high definition audio / intel display audio
    os: windows 7 home premium 64 bit
    internet version: 9.0.8112.16421

    Thank you!
  2. superty12

    superty12 TS Enthusiast Posts: 413

    What did you do before this started happening?
  3. velodabig

    velodabig TS Rookie Topic Starter

    Well nothing, and now that i ve reinstalled windows i dont have this problem anymore as I havent installed the programs that seemed to lead to this problem...
    Do you know how I can delete my other Windows, I have two now? I tried to delete the WIndows folder by giving the COntrol COntrol to my user, but then when I try deleting it it says: Need permission from User. How do i give the permission then?
  4. jobeard

    jobeard TS Ambassador Posts: 10,835   +895

    get to the Event Viewer
    (control panel->admin tools->event viewer)

    we need to see the ERROR events that are occuring and you can copy/paste the
    details in your follow-up.

    Start in the Applications and from the top down, find the ERROR even nearest the top
    open it and click the copy/past icon under the down arrow;
    past it into a Notepad document for now

    copy/paste it the next two error events also

    Now switch to the System events
    and repeat the above; copy/past the last three error events.

    come back here and past the contents of your Notepad information
  5. david jones

    david jones TS Rookie

    I just read thread,I had same problem tried several things finaly I uninstalled asus web storage and so far laptop has been ok

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