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Windows freezes on startup even after erecovery

By reyna
Mar 30, 2008
  1. I have searched and searched on here and nothing seems to fit. My original problem was that, one day I came back to my comp from sleep and it had shut itself down. I restarted, and after maybe 10 seconds, mouse and keyboard both would freeze. Same thing in safe mode, VGA and all of the options on F8. Took it to a tech and he reinstalled Windows XP using some random disc he had and not the Acer eRecovery. After that it worked in safe mode but still froze on normal bootup. The mouse would skip around, then freeze altogether, and the keyboard wouldn't work. Took it back to the tech, who told me he couldn't get it to freeze.

    When I got it home it worked, but it appeared to have some crappy resolution set on it, and I figured he just put it on some basic resolution to "fix" the problem hoping I wouldn't notice and didn't bother to go get the drivers for the display adapter. I got the driver, downloaded it, and it began to freeze up again. Therefore I did a reformat the correct way through eRecovery, and it loaded up to the screen that's all "Hey dude you got a new computer, let's set it up" and the MOUSE AND KEYBOARD FROZE AGAIN. You have to hold in the power button to reset it. Won't load at all in safe mode and tells me to "run setup again." I ran the reformat several times with the same result.

    My specs are below, the only difference is that I have twice as much RAM as what's listed because we upgraded it. Thanks for any help anyone can offer.

    Acer Aspire 3000

    AMD Mobile Sempron 3000+ / 1.8 GHz
    Chipset type

    Cache Memory
    L2 cache
    Cache size
    128 KB

    Installed Size
    256 MB / 2 GB (max)
    DDR SDRAM - 333 MHz
    Memory specification compliance

    Storage controller type

    Hard Drive
    40 GB

    Optical Storage

    CD-RW / DVD-ROM combo - Integrated
    CD / DVD read speed
    24x (CD) / 8x (DVD)
    CD / DVD write speed
    CD / DVD rewrite speed

    Display Type
    15 in TFT active matrix
    Max Resolution
    1024 x 768 ( XGA )
    Color Support
    24-bit (16.7 million colors)

    Graphics Processor / Vendor
    SiS Mirage 2
    Video Memory
    Shared video memory (UMA)

    Audio output type
    Sound card
    Audio output compliant standards
    Audio Input

    Input device type
    Keyboard, Touchpad, 4-way scroll button

    Network adapter
    Networking / Wireless LAN Supported
    Wireless NIC
    Acer InviLink 802.11b/g
    Data link protocol
    Ethernet, IEEE 802.11b, IEEE 802.11g, Fast Ethernet
    Networking standards
    IEEE 802.11b, IEEE 802.11g, Wi-Fi CERTIFIED

    Expansion / Connectivity
    Expansion Slots Total (Free)
    2 ( 1 ) x Memory, 1 ( 1 ) x CardBus - Type II
    1 x Modem - Phone line - RJ-11, 1 x Network - Ethernet 10Base-T/100Base-TX - RJ-45, 1 x Audio - Line-in/microphone - Mini-phone mono 3.5 mm, 1 x Audio - Line-out/headphones - Mini-phone mono 3.5 mm, 1 x Display / video - VGA - 15 pin HD D-Sub (HD-15), 3 x Hi-Speed USB - 4 pin USB Type A
  2. rf6647

    rf6647 TS Maniac Posts: 829

    When it comes to laptops, affordable choices are limited. Memory tops the list. Running memtest86 is a tool used here. Running on half the memory is another approach.

    The re-freshed load tends to eliminate corrupt drivers for the keyboard/touchpad.

    If the laptop is docked, change things to eliminate external devices.
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