Hi everyone, my problem is every time i attempt to download telewest blueyonder instant support tool after it prompts to install active x i get the message windows blocked the software because it cant verify the publisher.I cant make sense of it i had it on the computer before and their was no problem downloading it.My daughters computer with windows xp sp2 which is the same as mine downloaded no problem.The xp firewall is off and the pop up blocker,because i have norton internet security.Would reinstalling internet explorer 6 be any good in case it is corrupted. :giddy: