Hi there,
I have been having a problem recently with Google search results being redirected. I am also unable to download windows updates or the latest virus definitions for ANY anti virus software.
I had a similar problem a few months ago that I managed to fix with Microsoft’s online malicious software removal tool. The same process found a Trojan this time (Win32/Alureon!inf) but removing it doesn't seem to have worked.
I have done the 8 recommended steps and have attached the required log files. Please bear in mind that I am unable to automatically update Malwarebytes Anti Malware or SUPERAnti spyware, and can find no way to do it manually (a manually updated AVG found nothing!)
Any help would be VERY much appreciated.
Many thanks
I have been having a problem recently with Google search results being redirected. I am also unable to download windows updates or the latest virus definitions for ANY anti virus software.
I had a similar problem a few months ago that I managed to fix with Microsoft’s online malicious software removal tool. The same process found a Trojan this time (Win32/Alureon!inf) but removing it doesn't seem to have worked.
I have done the 8 recommended steps and have attached the required log files. Please bear in mind that I am unable to automatically update Malwarebytes Anti Malware or SUPERAnti spyware, and can find no way to do it manually (a manually updated AVG found nothing!)
Any help would be VERY much appreciated.
Many thanks