Solved Windows XP Restore Virus/failed hard drive -7 step logs attached

VirusMagnet · Jun 11, 2011

I was on a legit site- HGTV.com and got hit with this virus. I couldn't access malwarebytes because everything on my c: drive and all my icons were gone. Long story short, I downloaded SuperAntiSpyware and got 1 and cleaned.
From there I could now download (it was saying "access denied") Malwarebytes.

Rebooted and still nothing but the "failed hard drive" error messages stopped and the "restore" icon was gone.

Then I found this online and followed the 7 step instructions. This is my work computer since I work remotely. Anything you can do to help would be greatly appreciated. I know my tech guys at work can't clean and well, my boss would freak! THANKS SO MUCH!
Malwarebytes Log

Malwarebytes' Anti-Malware 1.51.0.1200
www.malwarebytes.org

Database version: 6835

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

6/11/2011 2:05:25 PM
mbam-log-2011-06-11 (14-05-25).txt

Scan type: Quick scan
Objects scanned: 227741
Time elapsed: 23 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop\NoChangingWallPaper (PUM.Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoDesktop (PUM.Hidden.Desktop) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\patricia.r.hall\local settings\Temp\jar_cache4687476718084045372.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\patricia.r.hall\local settings\Temp\jar_cache5762388272463656709.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\patricia.r.hall\local settings\Temp\jar_cache6638722950512831502.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\patricia.r.hall\local settings\Temp\jar_cache746408609758751512.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\patricia.r.hall\local settings\Temp\494.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
c:\documents and settings\patricia.r.hall\local settings\Temp\495.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.

GMER LOG

GMER 1.0.15.15640 - http://www.gmer.net
Rootkit scan 2011-06-11 15:55:28
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 WDC_WD800BJKT-75F4T0 rev.11.01A11
Running: em4gjoue[1].exe; Driver: C:\DOCUME~1\PATRIC~3.HAL\LOCALS~1\Temp\pgdoquoc.sys

---- System - GMER 1.0.15 ----

SSDT 8A3C1A78 ZwAlertResumeThread
SSDT 8A3D0A78 ZwAlertThread
SSDT 8A3BDC00 ZwAllocateVirtualMemory
SSDT 8A433B08 ZwConnectPort
SSDT 8A437F38 ZwCreateMutant
SSDT 8A3F7A88 ZwCreateThread
SSDT 8A3BDAE0 ZwFreeVirtualMemory
SSDT 8A3C6A78 ZwImpersonateAnonymousToken
SSDT 8A403E30 ZwImpersonateThread
SSDT 8A41AFB0 ZwMapViewOfSection
SSDT 8A3DAA78 ZwOpenEvent
SSDT 8A3E6C50 ZwOpenProcessToken
SSDT 8A46EFC0 ZwOpenThreadToken
SSDT 8A525A78 ZwResumeThread
SSDT 8A3ECA78 ZwSetContextThread
SSDT 8A41AED8 ZwSetInformationProcess
SSDT 8A46EE68 ZwSetInformationThread
SSDT 8A46EE30 ZwSuspendProcess
SSDT 8A3FFA78 ZwSuspendThread
SSDT \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS (SASKUTIL.SYS/SUPERAdBlocker.com and SUPERAntiSpyware.com) ZwTerminateProcess [0xA83CE620]
SSDT 8A3FCC50 ZwTerminateThread
SSDT 8A3D4A78 ZwUnmapViewOfSection
SSDT 8A3BDB70 ZwWriteVirtualMemory

---- Kernel code sections - GMER 1.0.15 ----

? hqtaeeqh.sys The system cannot find the file specified. !
init C:\WINDOWS\system32\Drivers\OA001Afx.sys entry point in "init" section [0xA8963D50]

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1060] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E215501 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1060] USER32.dll!SetWindowsHookExW 7E42820F 5 Bytes JMP 3E2E9AE9 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1060] USER32.dll!CallNextHookEx 7E42B3C6 5 Bytes JMP 3E2DD145 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1060] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB44 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1060] USER32.dll!UnhookWindowsHookEx 7E42D5F3 5 Bytes JMP 3E254696 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1060] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E4FEF C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1060] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4F21 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1060] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E4F8C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1060] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4DF2 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1060] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E4E54 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1060] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E5052 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1060] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E4EB6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1060] ole32.dll!CoCreateInstance 7750057E 5 Bytes JMP 3E2EDBA0 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[1060] ole32.dll!OleLoadFromStream 77529C85 5 Bytes JMP 3E3E5370 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2832] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E215501 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2832] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB44 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2832] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E4FEF C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2832] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4F21 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2832] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E4F8C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2832] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4DF2 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2832] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E4E54 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2832] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E5052 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\IEXPLORE.EXE[2832] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E4EB6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe[548] @ C:\WINDOWS\system32\msvcrt.dll [KERNEL32.dll!GetProcAddress] [00F52BC8] C:\WINDOWS\system32\VSINIT.dll (TrueVector Service/Zone Labs, LLC)
IAT C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe[548] @ C:\WINDOWS\system32\msvcrt.dll [KERNEL32.dll!UnhandledExceptionFilter] [00F52CE9] C:\WINDOWS\system32\VSINIT.dll (TrueVector Service/Zone Labs, LLC)
IAT C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe[548] @ C:\WINDOWS\system32\msvcrt.dll [KERNEL32.dll!TerminateProcess] [00F52CB8] C:\WINDOWS\system32\VSINIT.dll (TrueVector Service/Zone Labs, LLC)
IAT C:\Program Files\Internet Explorer\IEXPLORE.EXE[1060] @ C:\WINDOWS\system32\ole32.dll [KERNEL32.dll!LoadLibraryExW] [451F1ACB] C:\Program Files\Internet Explorer\xpshims.dll (Internet Explorer Compatibility Shims for XP/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)
Device A5725D20

AttachedDevice fltMgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----

DDS.txt

DDS (Ver_2011-06-11.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Run by patricia.r.hall at 16:08:33 on 2011-06-11
.
============== Running Processes ===============
.
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
c:\program files\idt\wdm\stacsv.exe
C:\WINDOWS\System32\SCardSvr.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\WINDOWS\SYSTEM32\DWRCS.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\SYSTEM32\DWRCST.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\DellTPad\Apoint.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\system32\AESTFltr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Microsoft Online Services\Sign In\SignIn.exe
C:\WINDOWS\OA001Mon.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wuauclt.exe
c:\Program Files\Microsoft Security Client\Antimalware\MpCmdRun.exe
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.IE5\02ORXM18\dds[1].scr
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/?fr=fp-yie8
uWindow Title = Windows Internet Explorer provided by Yahoo!
uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie8
uInternet Settings,ProxyOverride = <local>
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avgls9\avgssie.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn0\yt.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: {06E58E5E-F8CB-4049-991E-A41C03BD419E} - No File
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [xVWrsqSWuxYVn] c:\documents and settings\all users\application data\xVWrsqSWuxYVn.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [SignIn] "c:\program files\microsoft online services\sign in\SignIn.exe" /autorun
mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
mRun: [OA001Mon] c:\windows\OA001Mon.exe
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
mRun: [DameWare MRC Agent] c:\windows\system32\DWRCST.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: wellcare.com\edi
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1277685479625
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} - hxxp://zone.msn.com/bingame/zpagames/zpa_txhe.cab79352.cab
DPF: {B25AB9F1-B8A2-4072-8964-00C7EDF99750} - hxxps://edi.wellcare.com/COM/MOVEitUploadWizard7.0.0.ocx
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab102118.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://attwm.webex.com/client/T25L10NSP41EP15-attwm/webex/ieatgpc.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 65.32.5.111 65.32.5.112
TCP: Interfaces\{37658B73-BDA4-4589-9316-5B5B0CF1E87A} : DhcpNameServer = 65.32.5.111 65.32.5.112
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
%SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\patricia.r.hall\application data\mozilla\firefox\profiles\5kmsrare.default\
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
============= SERVICES / DRIVERS ===============
.
R? COH_Mon;COH_Mon
R? CrossLoopService;CrossLoop Service
R? gupdate;Google Update Service (gupdate)
R? gupdatem;Google Update Service (gupdatem)
R? MBAMSwissArmy;MBAMSwissArmy
R? MpKsl119a714c;MpKsl119a714c
R? MpKsl5ff752a3;MpKsl5ff752a3
R? MpKsl8b338fd0;MpKsl8b338fd0
R? MpKsl9ffebbdf;MpKsl9ffebbdf
R? SABKUTIL;SABKUTIL
R? uvnc_service;uvnc_service
R? vsdatant;vsdatant
S? AESTAud;AE Audio Service
S? ASFAgent;ASF Agent
S? ccEvtMgr;Symantec Event Manager
S? ccSetMgr;Symantec Settings Manager
S? DwMirror;DwMirror
S? dwvkbd;DameWare Virtual Keyboard 32 bit Driver
S? e1yexpress;Intel(R) Gigabit Network Connections Driver
S? EraserUtilRebootDrv;EraserUtilRebootDrv
S? IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service
S? MpFilter;Microsoft Malware Protection Driver
S? MpKsl0951afa1;MpKsl0951afa1
S? NAVENG;NAVENG
S? NAVEX15;NAVEX15
S? OA001Afx;Provides a software interface to control audio effects of OA001 camera.
S? OA001Ufd;Creative Camera OA001 Upper Filter Driver
S? OA001Vid;Creative Camera OA001 Function Driver
S? SASDIFSV;SASDIFSV
S? SASKUTIL;SASKUTIL
S? Symantec AntiVirus;Symantec Endpoint Protection
.
=============== Created Last 30 ================
.
2011-06-11 20:09:15 28752 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{85357bb4-09cd-4343-a5ea-0084fced8b56}\MpKsl0951afa1.sys
2011-06-11 20:07:23 6962000 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{85357bb4-09cd-4343-a5ea-0084fced8b56}\mpengine.dll
2011-06-11 17:22:45 -------- d-----w- C:\desktop
2011-06-11 13:32:14 -------- d-----w- c:\documents and settings\all users\application data\SUPERAntiSpyware.com
2011-06-11 13:31:38 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-06-10 20:22:47 4224 ---ha-w- c:\windows\system32\beep.sys
2011-06-09 14:55:24 -------- d-sh--w- c:\documents and settings\patricia.r.hall\IECompatCache
.
==================== Find3M ====================
.
2011-05-29 13:11:30 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-29 13:11:20 22712 ---ha-w- c:\windows\system32\drivers\mbam.sys
2011-05-11 14:41:18 2401 ---ha-w- c:\windows\system32\drivers\AlKernel.sys
2011-03-31 20:59:29 256 ---ha-w- c:\windows\system32\pool.bin
.
============= FINISH: 16:21:14.20 ===============

DDS Attach Log

Motherboard: Dell Inc. | | 0W620R
Processor: Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz | Microprocessor | 2393/266mhz
.
==== Disk Partitions =========================
.
.
==== Installed Programs ======================
.
.
32 Bit HP CIO Components Installer
Adobe Flash Player 10 ActiveX
Adobe Reader 8.2.5
Avaya CMS Supervisor R14
BlackBerry Desktop Software 5.0.1
BlackBerry Device Software Updater
BlackBerry® Media Sync
Cisco Systems VPN Client 5.0.05.0290
Citrix Presentation Server Client - Web Only
Core FTP LE 2.1
CrossLoop 2.73
Dell Resource CD
Dell Touchpad
DING!
DW WLAN Card Utility
FileZilla Client 3.1.3
Google Chrome
Google Update Helper
GoToMeeting 4.5.0.457
High Definition Audio Driver Package - KB835221
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB945436)
Hotfix for Windows XP (KB949764)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB953955)
Hotfix for Windows XP (KB954434)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB958244)
Hotfix for Windows XP (KB958347)
Hotfix for Windows XP (KB959252)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB981793)
IDT Audio
Integrated Webcam Driver (1.08.01.0129)
Intel(R) Graphics Media Accelerator Driver
Intel(R) Network Connections Drivers
Intel(R) PRO Alerting Agent
Java(TM) 6 Update 13
Lexmark 4200 Series
LiveUpdate 3.3 (Symantec Corporation)
Malwarebytes' Anti-Malware version 1.51.0.1200
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Standard 2007
Microsoft Office Word MUI (English) 2007
Microsoft Online Services Sign In
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Mozilla Firefox (3.6.6)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
OGA Notifier 2.0.0048.0
PDFCreator
RICOH R5C83x/84x Media Driver Ver.3.53.02
Roxio Media Manager
Security Update for 2007 Microsoft Office System (KB2277947)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB982312)
Security Update for 2007 Microsoft Office System (KB982331)
Security Update for Microsoft Office Excel 2007 (KB982308)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office Outlook 2007 (KB980376)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2251419)
Security Update for Windows Internet Explorer 7 (KB2183461)
Security Update for Windows Internet Explorer 7 (KB2416400)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982381)
Security Update for Windows XP (KB982665)
SugarSync Manager
SUPERAntiSpyware
Symantec Endpoint Protection
TotalView
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Windows (KB971513)
Update for Outlook 2007 Junk Email Filter (KB2466076)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB2467659)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebEx
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows Search 4.0
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
6/10/2011 2:50:49 PM, error: Service Control Manager [7001] - The Windows Search service depends on the Terminal Services service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
6/10/2011 2:50:49 PM, error: DCOM [10005] - DCOM got error "%1068" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
.
==== End Of File ===========================

Broni · Jun 11, 2011

Welcome aboard

Please, observe following rules:

Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
If you're stuck, or you're not sure about certain step, always ask before doing anything else.
Please refrain from running tools or applying updates other than those I suggest.
Never run more than one scan at a time.
Keep updating me regarding your computer behavior, good, or bad.
The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

=====================================================================

Do you still have desktop items and other shortcuts missing?

VirusMagnet · Jun 12, 2011

Windows XP Restore-failed hard drive - Logs Attached

The only desktop items I have are the logs and the icons for Malware and SuperAntiSpyware. I can't access anything on the c: drive even if I type in known paths.

Using the start key, I only have access to the basics, control panel, my computer (which has been rendered useless) and the two icons stated above. Nothing appears under programs.

Broni · Jun 12, 2011

Download and run UnHide

VirusMagnet · Jun 12, 2011

It appears as everything has been restored. I checked a number of folders and files, desktop icons and files are visible and programs show under the start key.
THANK YOU!

Broni · Jun 12, 2011

Very good

However, we need to run couple more checks to make sure, nothing is hiding there...

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

Please, never rename Combofix unless instructed.
Close any open browsers.
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
- Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
NOTE1. If Combofix asks you to install Recovery Console, please allow it.
NOTE 2. If Combofix asks you to update the program, always do so.
- Close any open browsers.
- WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
- Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
- If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt"

**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG users: ComboFix will not run until AVG is uninstalled as a protective measure against the anti-virus. This is because AVG "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.

Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try one of the following:

1. Run Combofix from Safe Mode.

2. Delete Combofix file, download fresh one, but rename combofix.exe to yourname.exe BEFORE saving it to your desktop.
Do NOT run it yet.

Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.

There are 4 different versions. If one of them won't run then download and try to run the other one.

Vista and Win7 users need to right click Rkill and choose Run as Administrator

You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

Rkill.com
Rkill.scr
Rkill.exe

Double-click on the Rkill desktop icon to run the tool.
If using Vista or Windows 7 right-click on it and choose Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
If not, delete the file, then download and use the one provided in Link 2.
If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
Do not reboot until instructed.
If the tool does not run from any of the links provided, please let me know.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

If normal mode still doesn't work, run BOTH tools from safe mode.

In case #2, please post BOTH logs, rKill and Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

VirusMagnet · Jun 12, 2011

How do I turn off script blocking? I have already turned off anti-virus and anti-malware.

I also noticed an icon on my desktop called "Windows XP Restore". It's a shortcut. I haven't touched it to see the extension but it looks like an executable file. That wasn't ever there before.

Broni · Jun 12, 2011

I don't see any running on your computer.
Go on...

VirusMagnet · Jun 12, 2011

I ran combofix and it got it past test 23 and then all of a sudden the computer restarted. Do I need to rerun in safe mode?

Broni · Jun 12, 2011

Please do.

VirusMagnet · Jun 12, 2011

Windows XP Restore Virus/failed hard drive -7 step

I went into safe mode twice because I couldn't get symantec to shut down and finally ran Combofix despite the warning. So you'll have two rkill logs and the Combofix log. It shut down my computer again but when it came up this time, it gave me the log.

Additionally, I have a new icon on my desktop. The first was "Window XP Restore" and now "rk-proxy.reg". Do I do anything with these?

RKILL Log

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.

Rkill was run on 06/12/2011 at 15:18:51.
Operating System: Microsoft Windows XP

Processes terminated by Rkill or while it was running:

--- ATTENTION ---

Windows was configured to use a proxy! Proxy settings have been removed.

The Proxy Server that was configured is:

If this was a valid setting, please double-click on the rk-proxy.reg file on your desktop and allow the data to be merged to restore your proxy settings.

Rkill completed on 06/12/2011 at 15:18:54.

RKILL Log 2

This log file is located at C:\rkill.log.
Please post this only if requested to by the person helping you.
Otherwise you can close this log when you wish.

Rkill was run on 06/12/2011 at 15:48:41.
Operating System: Microsoft Windows XP

Processes terminated by Rkill or while it was running:

Rkill completed on 06/12/2011 at 15:48:51.

COMBOFIX Log

ComboFix 11-06-11.01 - patricia.r.hall 06/12/2011 15:51:50.2.2 - x86 NETWORK
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3536.3097 [GMT -4:00]
Running from: c:\documents and settings\patricia.r.hall\Desktop\PatriciaCF.exe
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
AV: Symantec Endpoint Protection *Enabled/Outdated* {FB06448E-52B8-493A-90F3-E43226D3305C}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\documents and settings\patricia.hall\WINDOWS
c:\documents and settings\patricia.hallold\WINDOWS
c:\documents and settings\patricia.r.hall\g2mdlhlpx.exe
c:\documents and settings\patricia.r.hall\Local Settings\Application Data\ie_runner_app.exe
c:\documents and settings\patricia.r.hall\Local Settings\Temporary Internet Files\Results05312011.xls
c:\documents and settings\patricia.r.hall\Local Settings\Temporary Internet Files\Results06022011.xls
c:\windows\Downloaded Program Files\popcaploader.dll
c:\windows\Downloaded Program Files\popcaploader.inf
.
----- BITS: Possible infected sites -----
.
hxxp://atl-wsus-1:8530
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_npf
.
.
((((((((((((((((((((((((( Files Created from 2011-05-12 to 2011-06-12 )))))))))))))))))))))))))))))))
.
.
2011-06-12 18:52 . 2011-06-12 19:50 -------- d-----w- C:\ComboFix
2011-06-12 17:31 . 2011-05-09 20:46 6962000 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{B970677D-4E96-4E06-BD9A-EB8BD867CC9E}\mpengine.dll
2011-06-11 17:22 . 2011-06-11 17:22 -------- d-----w- C:\desktop
2011-06-11 13:32 . 2011-06-11 13:32 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2011-06-11 13:31 . 2011-06-11 13:32 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-06-10 20:22 . 2008-04-14 11:00 4224 ----a-w- c:\windows\system32\beep.sys
2011-06-09 14:55 . 2011-06-09 14:55 -------- d-sh--w- c:\documents and settings\patricia.r.hall\IECompatCache
2011-06-02 01:33 . 2011-06-02 01:33 -------- d-----w- c:\windows\system32\config\systemprofile\Local Settings\Application Data\Google
2011-05-17 01:57 . 2011-05-17 01:57 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\PCHealth
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-05-29 13:11 . 2010-08-12 15:20 39984 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-29 13:11 . 2010-08-12 15:20 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-11 14:41 . 2010-06-14 14:01 2401 ----a-w- c:\windows\system32\drivers\AlKernel.sys
2011-05-09 20:46 . 2011-05-01 21:34 6962000 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\SugarSyncBackedUp]
@="{0C4A258A-3F3B-4FFF-80A7-9B3BEC139472}"
[HKEY_CLASSES_ROOT\CLSID\{0C4A258A-3F3B-4FFF-80A7-9B3BEC139472}]
2010-05-29 12:45 151552 ----a-w- c:\program files\SugarSync\SugarSyncShellExt.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\SugarSyncPending]
@="{62CCD8E3-9C21-41E1-B55E-1E26DFC68511}"
[HKEY_CLASSES_ROOT\CLSID\{62CCD8E3-9C21-41E1-B55E-1E26DFC68511}]
2010-05-29 12:45 151552 ----a-w- c:\program files\SugarSync\SugarSyncShellExt.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\SugarSyncRoot]
@="{A759AFF6-5851-457D-A540-F4ECED148351}"
[HKEY_CLASSES_ROOT\CLSID\{A759AFF6-5851-457D-A540-F4ECED148351}]
2010-05-29 12:45 151552 ----a-w- c:\program files\SugarSync\SugarSyncShellExt.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\SugarSyncShared]
@="{1574C9EF-7D58-488F-B358-8B78C1538F51}"
[HKEY_CLASSES_ROOT\CLSID\{1574C9EF-7D58-488F-B358-8B78C1538F51}]
2010-05-29 12:45 151552 ----a-w- c:\program files\SugarSync\SugarSyncShellExt.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2008-10-24 206112]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-01-21 134656]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-01-21 166912]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-01-21 134656]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2010-02-17 278528]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2010-01-29 2498560]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2010-03-10 495708]
"AESTFltr"="c:\windows\system32\AESTFltr.exe" [2009-07-07 737280]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2010-08-17 115560]
"SignIn"="c:\program files\Microsoft Online Services\Sign In\SignIn.exe" [2010-03-10 1734512]
"OA001Mon"="c:\windows\OA001Mon.exe" [2010-01-28 24576]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2010-11-30 997408]
"DameWare MRC Agent"="c:\windows\system32\DWRCST.exe" [2010-04-07 85528]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2008-11-04 435096]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 22:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1462568332-4199252485-2925739891-42578\Scripts\Logon\0\0]
"Script"=Regedit.exe
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2010-09-21 18:37 932288 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2010-09-24 09:15 40368 ----a-w- c:\program files\Adobe\Reader 8.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BlackBerryAutoUpdate]
2010-03-11 02:32 648536 ----a-w- c:\program files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Lexmark 4200 Series]
2004-01-16 09:04 57344 ----a-w- c:\program files\Lexmark 4200 Series\lxbmbmgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxWatchTray]
2009-07-08 16:31 236016 ----a-w- c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"YahooAUService"=2 (0x2)
"avast! Antivirus"=2 (0x2)
"AeXNSClient"=2 (0x2)
"AClient"=2 (0x2)
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"DisableUnicastResponsesToMulticastBroadcast"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\CCapps\\ttlview\\bin\\ttlview.exe"=
"c:\\WINDOWS\\system32\\LEXPPS.EXE"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\Smc.exe"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\SNAC.EXE"=
"c:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe"=
"c:\\Documents and Settings\\patricia.r.hall\\Local Settings\\Application Data\\CrossLoop\\vncviewer.exe"=
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"5910:TCP"= 5910:TCP:vnc5910
.
R1 dwvkbd;DameWare Virtual Keyboard 32 bit Driver;c:\windows\system32\drivers\dwvkbd.sys [2/15/2007 8:00 AM 26624]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2/17/2010 2:25 PM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [5/10/2010 2:41 PM 67656]
R2 ASFAgent;ASF Agent;c:\program files\Intel\ASF Agent\ASFAgent.exe [4/19/2007 5:56 AM 133968]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [6/3/2010 8:28 AM 113664]
R3 DwMirror;DwMirror;c:\windows\system32\drivers\DamewareMini.sys [2/7/2007 8:00 AM 3712]
R3 e1yexpress;Intel(R) Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y5132.sys [6/3/2010 8:24 AM 240344]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [4/15/2011 9:22 AM 102448]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [6/3/2010 8:19 AM 109568]
R3 OA001Afx;Provides a software interface to control audio effects of OA001 camera.;c:\windows\system32\drivers\OA001Afx.sys [6/3/2010 8:20 AM 134144]
R3 OA001Ufd;Creative Camera OA001 Upper Filter Driver;c:\windows\system32\drivers\OA001Ufd.sys [6/3/2010 8:20 AM 133632]
R3 OA001Vid;Creative Camera OA001 Function Driver;c:\windows\system32\drivers\OA001Vid.sys [6/3/2010 8:20 AM 281472]
S1 MpKsl119a714c;MpKsl119a714c;\??\c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{1115FE9A-5805-4E8F-BA82-FF4B53B91FEE}\MpKsl119a714c.sys --> c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{1115FE9A-5805-4E8F-BA82-FF4B53B91FEE}\MpKsl119a714c.sys [?]
S1 MpKsl5ff752a3;MpKsl5ff752a3;\??\c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{9DDA4A5D-7FAD-49C6-88A2-10D504964600}\MpKsl5ff752a3.sys --> c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{9DDA4A5D-7FAD-49C6-88A2-10D504964600}\MpKsl5ff752a3.sys [?]
S1 MpKsl8b338fd0;MpKsl8b338fd0;\??\c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{5935E6CE-EB8B-4496-917C-4B56DB0FAA5C}\MpKsl8b338fd0.sys --> c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{5935E6CE-EB8B-4496-917C-4B56DB0FAA5C}\MpKsl8b338fd0.sys [?]
S1 MpKsl9ffebbdf;MpKsl9ffebbdf;\??\c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{1115FE9A-5805-4E8F-BA82-FF4B53B91FEE}\MpKsl9ffebbdf.sys --> c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{1115FE9A-5805-4E8F-BA82-FF4B53B91FEE}\MpKsl9ffebbdf.sys [?]
S1 SABKUTIL;SABKUTIL;\??\c:\program files\SUPERAntiSpyware\SABKUTIL.sys --> c:\program files\SUPERAntiSpyware\SABKUTIL.sys [?]
S2 CrossLoopService;CrossLoop Service;"c:\documents and settings\patricia.r.hall\Local Settings\Application Data\CrossLoop\CrossLoopService.exe" --service --> c:\documents and settings\patricia.r.hall\Local Settings\Application Data\CrossLoop\CrossLoopService.exe [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [6/22/2010 11:30 AM 136176]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [10/30/2009 1:42 PM 23888]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [6/22/2010 11:30 AM 136176]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [8/12/2010 11:20 AM 39984]
S3 uvnc_service;uvnc_service;c:\documents and settings\patricia.r.hall\Local Settings\Application Data\CrossLoop\winvnc.exe [8/11/2010 3:47 PM 1587352]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{A509B1FF-37FF-4bFF-8CFF-4F3A747040FF}]
2009-03-08 08:32 128512 ----a-w- c:\windows\system32\advpack.dll
.
Contents of the 'Scheduled Tasks' folder
.
2011-06-12 c:\windows\Tasks\GoogleUpdateTaskMachineCore1cb712322373f92.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-06-22 15:29]
.
2011-06-12 c:\windows\Tasks\GoogleUpdateTaskMachineUA1cb712322707802.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-06-22 15:29]
.
2011-06-12 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Microsoft Security Client\Antimalware\MpCmdRun.exe [2010-11-11 16:26]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/?fr=fp-yie8
Trusted Zone: wellcare.com\edi
TCP: DhcpNameServer = 65.32.5.111 65.32.5.112
DPF: {B25AB9F1-B8A2-4072-8964-00C7EDF99750} - hxxps://edi.wellcare.com/COM/MOVEitUploadWizard7.0.0.ocx
FF - ProfilePath - c:\documents and settings\patricia.r.hall\Application Data\Mozilla\Firefox\Profiles\5kmsrare.default\
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
HKCU-Run-xVWrsqSWuxYVn - c:\documents and settings\All Users\Application Data\xVWrsqSWuxYVn.exe
SafeBoot-Symantec Antvirus
MSConfigStartUp-AeXAgentLogon - c:\program files\Altiris\Altiris Agent\AeXAgentActivate.exe
AddRemove-{92F2A534-C3E4-4B18-BEBD-329F5E848C8B} - c:\program files\Altiris\Altiris Agent\AeXNSAgent.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-06-12 16:12
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(1396)
c:\windows\system32\CSGina.dll
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
.
- - - - - - - > 'explorer.exe'(3052)
c:\windows\system32\WININET.dll
c:\windows\system32\igfxdo.dll
c:\program files\SugarSync\SugarSyncShellExt.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft Security Client\Antimalware\MsMpEng.exe
c:\program files\Common Files\Symantec Shared\ccSvcHst.exe
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\windows\system32\LEXBCES.EXE
c:\windows\system32\LEXPPS.EXE
c:\program files\idt\wdm\stacsv.exe
c:\windows\System32\SCardSvr.exe
c:\program files\Cisco Systems\VPN Client\cvpnd.exe
c:\windows\SYSTEM32\DWRCS.EXE
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\DellTPad\ApMsgFwd.exe
c:\program files\DellTPad\HidFind.exe
c:\program files\DellTPad\Apntex.exe
c:\windows\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe
.
**************************************************************************
.
Completion time: 2011-06-12 16:17:27 - machine was rebooted
ComboFix-quarantined-files.txt 2011-06-12 20:17
.
Pre-Run: 14,983,729,152 bytes free
Post-Run: 15,458,947,072 bytes free
.
- - End Of File - - 369F30310846C4EF84168DF7F986CE40

Broni · Jun 12, 2011

Looks good

If Norton is your current security program, you have to uninstall Microsoft Security Essentials.

When done...

Download OTL to your Desktop.

Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
Click the Scan All Users checkbox.
Under the Custom Scan box paste this in:

netsvcs
drivers32
%SYSTEMDRIVE%\*.*
%systemroot%\Fonts\*.com
%systemroot%\Fonts\*.dll
%systemroot%\Fonts\*.ini
%systemroot%\Fonts\*.ini2
%systemroot%\Fonts\*.exe
%systemroot%\system32\spool\prtprocs\w32x86\*.*
%systemroot%\REPAIR\*.bak1
%systemroot%\REPAIR\*.ini
%systemroot%\system32\*.jpg
%systemroot%\*.jpg
%systemroot%\*.png
%systemroot%\*.scr
%systemroot%\*._sy
%APPDATA%\Adobe\Update\*.*
%ALLUSERSPROFILE%\Favorites\*.*
%APPDATA%\Microsoft\*.*
%PROGRAMFILES%\*.*
%APPDATA%\Update\*.*
%systemroot%\*. /mp /s
CREATERESTOREPOINT
%systemroot%\System32\config\*.sav
%PROGRAMFILES%\bak. /s
%systemroot%\system32\bak. /s
%ALLUSERSPROFILE%\Start Menu\*.lnk /x
%systemroot%\system32\config\systemprofile\*.dat /x
%systemroot%\*.config
%systemroot%\system32\*.db
%APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x
%USERPROFILE%\Desktop\*.exe
%PROGRAMFILES%\Common Files\*.*
%systemroot%\*.src
%systemroot%\install\*.*
%systemroot%\system32\DLL\*.*
%systemroot%\system32\HelpFiles\*.*
%systemroot%\system32\rundll\*.*
%systemroot%\winn32\*.*
%systemroot%\Java\*.*
%systemroot%\system32\test\*.*
%systemroot%\system32\Rundll32\*.*
%systemroot%\AppPatch\Custom\*.*
%APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x
%PROGRAMFILES%\PC-Doctor\Downloads\*.*
%PROGRAMFILES%\Internet Explorer\*.tmp
%PROGRAMFILES%\Internet Explorer\*.dat
%USERPROFILE%\My Documents\*.exe
%USERPROFILE%\*.exe
%systemroot%\ADDINS\*.*
%systemroot%\assembly\*.bak2
%systemroot%\Config\*.*
%systemroot%\REPAIR\*.bak2
%systemroot%\SECURITY\Database\*.sdb /x
%systemroot%\SYSTEM\*.bak2
%systemroot%\Web\*.bak2
%systemroot%\Driver Cache\*.*
%PROGRAMFILES%\Mozilla Firefox\0*.exe
%ProgramFiles%\Microsoft Common\*.*
%ProgramFiles%\TinyProxy.
%USERPROFILE%\Favorites\*.url /x
%systemroot%\system32\*.bk
%systemroot%\*.te
%systemroot%\system32\system32\*.*
%ALLUSERSPROFILE%\*.dat /x
%systemroot%\system32\drivers\*.rmv
dir /b "%systemroot%\system32\*.exe" | find /i " " /c
dir /b "%systemroot%\*.exe" | find /i " " /c
%PROGRAMFILES%\Microsoft\*.*
%systemroot%\System32\Wbem\proquota.exe
%PROGRAMFILES%\Mozilla Firefox\*.dat
%USERPROFILE%\Cookies\*.txt /x
%SystemRoot%\system32\fonts\*.*
%systemroot%\system32\winlog\*.*
%systemroot%\system32\Language\*.*
%systemroot%\system32\Settings\*.*
%systemroot%\system32\*.quo
%SYSTEMROOT%\AppPatch\*.exe
%SYSTEMROOT%\inf\*.exe
%SYSTEMROOT%\Installer\*.exe
%systemroot%\system32\config\*.bak2
%systemroot%\system32\Computers\*.*
%SystemRoot%\system32\Sound\*.*
%SystemRoot%\system32\SpecialImg\*.*
%SystemRoot%\system32\code\*.*
%SystemRoot%\system32\draft\*.*
%SystemRoot%\system32\MSSSys\*.*
%ProgramFiles%\Javascript\*.*
%systemroot%\pchealth\helpctr\System\*.exe /s
%systemroot%\Web\*.exe
%systemroot%\system32\msn\*.*
%systemroot%\system32\*.tro
%AppData%\Microsoft\Installer\msupdates\*.*
%ProgramFiles%\Messenger\*.*
%systemroot%\system32\systhem32\*.*
%systemroot%\system\*.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
/md5start
/md5stop

Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.

VirusMagnet · Jun 12, 2011

OTL logfile created on: 6/12/2011 5:34:53 PM - Run 1
OTL by OldTimer - Version 3.2.24.0 Folder = C:\Documents and Settings\patricia.r.hall\Desktop\Logs and Icons
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
3.45 Gb Total Physical Memory | 2.83 Gb Available Physical Memory | 82.10% Memory free
6.75 Gb Paging File | 6.28 Gb Available in Paging File | 93.04% Paging File free
Paging file location(s): C:\pagefile.sys 0 0 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.35 Gb Total Space | 14.64 Gb Free Space | 19.69% Space Free | Partition Type: NTFS
Computer Name: KEN-L-PHALL2 | User Name: patricia.r.hall | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
========== Processes (SafeList) ==========
PRC - [2011/06/12 17:32:34 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\patricia.r.hall\Desktop\Logs and Icons\OTL.exe
PRC - [2010/08/17 13:59:34 | 000,115,560 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\ccApp.exe
PRC - [2010/08/17 13:59:34 | 000,108,392 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
PRC - [2010/08/17 13:59:32 | 001,831,024 | ---- | M] (Symantec Corporation) -- C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
PRC - [2010/04/07 11:12:10 | 000,085,528 | ---- | M] (DameWare Development) -- C:\WINDOWS\system32\DWRCST.EXE
PRC - [2010/04/07 11:12:04 | 000,241,688 | ---- | M] (DameWare Development LLC) -- C:\WINDOWS\system32\DWRCS.EXE
PRC - [2010/03/09 23:56:02 | 000,495,708 | ---- | M] (IDT, Inc.) -- C:\Program Files\IDT\WDM\sttray.exe
PRC - [2010/03/09 23:56:02 | 000,229,458 | ---- | M] (IDT, Inc.) -- c:\Program Files\IDT\WDM\stacsv.exe
PRC - [2010/03/09 22:39:02 | 001,734,512 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Online Services\Sign In\SignIn.exe
PRC - [2010/02/17 16:20:16 | 000,278,528 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\Apoint.exe
PRC - [2010/02/17 15:34:40 | 000,054,568 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\ApMsgFwd.exe
PRC - [2010/01/28 17:18:36 | 000,024,576 | ---- | M] (Creative Technology Ltd.) -- C:\WINDOWS\OA001Mon.exe
PRC - [2009/07/07 02:06:46 | 000,737,280 | ---- | M] (Andrea Electronics Corporation) -- C:\WINDOWS\system32\AESTFltr.exe
PRC - [2009/02/01 00:15:38 | 000,049,152 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\ApntEx.exe
PRC - [2009/01/31 22:43:30 | 000,049,250 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\DellTPad\hidfind.exe
PRC - [2009/01/13 11:28:46 | 001,528,608 | ---- | M] (Cisco Systems, Inc.) -- C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
PRC - [2008/04/14 05:42:20 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/04/19 05:56:36 | 000,133,968 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\ASF Agent\ASFAgent.exe
========== Modules (SafeList) ==========
MOD - [2011/06/12 17:32:34 | 000,580,608 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\patricia.r.hall\Desktop\Logs and Icons\OTL.exe
MOD - [2009/01/21 19:18:24 | 000,130,048 | ---- | M] (Intel Corporation) -- C:\WINDOWS\system32\igfxdo.dll
MOD - [2008/04/14 05:42:52 | 001,054,208 | R--- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
========== Win32 Services (SafeList) ==========
SRV - File not found [Disabled | Stopped] -- -- (HidServ)
SRV - File not found [Auto | Stopped] -- -- (CrossLoopService)
SRV - [2010/08/17 13:59:34 | 000,108,392 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe -- (ccSetMgr)
SRV - [2010/08/17 13:59:34 | 000,108,392 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe -- (ccEvtMgr)
SRV - [2010/08/17 13:59:32 | 001,881,368 | ---- | M] (Symantec Corporation) [Auto | Stopped] -- C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe -- (SmcService)
SRV - [2010/08/17 13:59:32 | 001,831,024 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe -- (Symantec AntiVirus)
SRV - [2010/08/17 13:59:32 | 000,349,512 | ---- | M] (Symantec Corporation) [Disabled | Stopped] -- C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE -- (SNAC)
SRV - [2010/04/07 11:12:04 | 000,241,688 | ---- | M] (DameWare Development LLC) [Auto | Running] -- C:\WINDOWS\System32\DWRCS.EXE -- (DWMRCS)
SRV - [2010/03/22 14:37:56 | 001,587,352 | ---- | M] (UltraVNC) [On_Demand | Stopped] -- C:\Documents and Settings\patricia.r.hall\Local Settings\Application Data\CrossLoop\winvnc.exe -- (uvnc_service)
SRV - [2010/03/09 23:56:02 | 000,229,458 | ---- | M] (IDT, Inc.) [Auto | Running] -- c:\Program Files\IDT\WDM\stacsv.exe -- (STacSV)
SRV - [2010/02/17 10:53:18 | 003,093,880 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Symantec\LiveUpdate\LuComServer_3_3.EXE -- (LiveUpdate)
SRV - [2009/08/11 22:23:58 | 005,222,476 | ---- | M] (Altiris, Inc.) [Disabled | Stopped] -- C:\Program Files\Altiris\Dagent\AClient.exe -- (AClient)
SRV - [2009/01/13 11:28:46 | 001,528,608 | ---- | M] (Cisco Systems, Inc.) [Auto | Running] -- C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe -- (CVPND)
SRV - [2008/11/09 16:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) [Disabled | Stopped] -- C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe -- (YahooAUService)
SRV - [2007/04/19 05:56:36 | 000,133,968 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\ASF Agent\ASFAgent.exe -- (ASFAgent)

========== Driver Services (SafeList) ==========
DRV - File not found [Kernel | On_Demand | Running] -- -- (catchme)
DRV - [2011/05/29 09:11:30 | 000,039,984 | ---- | M] (Malwarebytes Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\mbamswissarmy.sys -- (MBAMSwissArmy)
DRV - [2011/05/11 10:41:18 | 000,002,401 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\AlKernel.sys -- (AlKernel)
DRV - [2011/04/28 09:57:43 | 001,393,144 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\VirusDefs\20110428.002\NAVEX15.SYS -- (NAVEX15)
DRV - [2011/04/28 09:57:43 | 000,086,136 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\VirusDefs\20110428.002\NAVENG.SYS -- (NAVENG)
DRV - [2011/04/28 09:57:42 | 000,371,248 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2011/04/15 09:20:38 | 000,102,448 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2011/03/06 10:29:05 | 000,124,976 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2010/08/17 13:59:36 | 000,043,696 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\srtspx.sys -- (SRTSPX)
DRV - [2010/08/17 13:59:34 | 000,320,944 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\srtspl.sys -- (SRTSPL)
DRV - [2010/08/17 13:59:34 | 000,283,184 | ---- | M] (Symantec Corporation) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\srtsp.sys -- (SRTSP)
DRV - [2010/08/17 13:59:30 | 000,421,424 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys -- (SPBBCDrv)
DRV - [2010/05/10 14:41:30 | 000,067,656 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS -- (SASKUTIL)
DRV - [2010/03/10 18:20:08 | 000,251,440 | ---- | M] (Alps Electric Co., Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\Apfiltr.sys -- (ApfiltrService)
DRV - [2010/03/09 23:56:02 | 001,656,499 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\sthda.sys -- (STHDA)
DRV - [2010/02/17 14:25:48 | 000,012,872 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\sasdifsv.sys -- (SASDIFSV)
DRV - [2010/01/29 14:02:40 | 002,649,216 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\BCMWL5.SYS -- (BCM43XX)
DRV - [2010/01/29 14:02:38 | 000,033,664 | ---- | M] (CACE Technologies) [Kernel | Auto | Running] -- C:\WINDOWS\system32\drivers\BCMWLNPF.SYS -- (BCMWLNPF)
DRV - [2010/01/28 17:20:32 | 000,281,472 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\OA001Vid.sys -- (OA001Vid)
DRV - [2009/10/30 13:42:06 | 000,188,080 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\SYMTDI.SYS -- (SYMTDI)
DRV - [2009/10/30 13:42:06 | 000,026,416 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\Drivers\SYMREDRV.SYS -- (SYMREDRV)
DRV - [2009/10/30 13:42:04 | 000,023,888 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\COH_Mon.sys -- (COH_Mon)
DRV - [2009/08/04 14:56:28 | 000,240,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\e1y5132.sys -- (e1yexpress) Intel(R)
DRV - [2009/05/28 10:48:20 | 000,134,144 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\OA001Afx.sys -- (OA001Afx)
DRV - [2009/04/21 22:13:34 | 000,113,664 | ---- | M] (Andrea Electronics Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\AESTAud.sys -- (AESTAud)
DRV - [2009/03/06 15:30:08 | 000,133,632 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\OA001Ufd.sys -- (OA001Ufd)
DRV - [2009/01/13 11:27:38 | 000,306,811 | ---- | M] (Cisco Systems, Inc.) [Kernel | Auto | Running] -- C:\WINDOWS\system32\drivers\CVPNDRVA.sys -- (CVPNDRVA)
DRV - [2008/09/22 13:40:46 | 000,109,568 | ---- | M] (Intel(R) Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\IntcHdmi.sys -- (IntcHdmiAddService) Intel(R)
DRV - [2008/08/28 17:17:38 | 000,131,856 | ---- | M] (Deterministic Networks, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\dne2000.sys -- (DNE)
DRV - [2007/11/14 18:05:16 | 000,394,952 | ---- | M] (Zone Labs, LLC) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\vsdatant.sys -- (vsdatant)
DRV - [2007/02/24 14:42:22 | 000,039,936 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\WINDOWS\system32\drivers\rimmptsk.sys -- (rimmptsk)
DRV - [2007/02/15 08:00:00 | 000,026,624 | ---- | M] (DameWare) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\dwvkbd.sys -- (dwvkbd)
DRV - [2007/02/07 08:00:00 | 000,003,712 | ---- | M] (DameWare Development, LLC) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\DamewareMini.sys -- (DwMirror)
DRV - [2007/01/18 19:28:02 | 000,005,275 | ---- | M] (Cisco Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\CVirtA.sys -- (CVirtA)
DRV - [2006/06/14 11:53:00 | 000,029,184 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\usbccid.sys -- (USBCCID)
DRV - [2006/04/04 17:20:00 | 000,009,344 | ---- | M] (Hewlett Packard) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\hpfxbulk.sys -- (HPFXBULK)
DRV - [2004/06/26 13:22:00 | 000,004,736 | ---- | M] (RDV Soft) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\vncdrv.sys -- (vncdrv)

========== Standard Registry (SafeList) ==========
========== Internet Explorer ==========

IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-21-1462568332-4199252485-2925739891-42578\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKU\S-1-5-21-1462568332-4199252485-2925739891-42578\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?fr=fp-yie8
IE - HKU\S-1-5-21-1462568332-4199252485-2925739891-42578\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.6\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/07/08 17:46:20 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6.6\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/10/29 11:28:41 | 000,000,000 | ---D | M]

[2010/07/08 17:46:28 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\patricia.r.hall\Application Data\Mozilla\Extensions
[2010/08/29 17:22:05 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\patricia.r.hall\Application Data\Mozilla\Firefox\Profiles\5kmsrare.default\extensions
[2010/08/29 17:22:04 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\patricia.r.hall\Application Data\Mozilla\Firefox\Profiles\5kmsrare.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2010/10/29 11:28:43 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions

O1 HOSTS File: ([2011/06/12 16:11:35 | 000,000,027 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll (Yahoo! Inc.)
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - File not found
O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll (Yahoo! Inc)
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll (Yahoo! Inc.)
O3 - HKU\S-1-5-21-1462568332-4199252485-2925739891-42578\..\Toolbar\WebBrowser: (no name) - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - No CLSID value found.
O4 - HKLM..\Run: [AESTFltr] C:\WINDOWS\System32\AESTFltr.exe (Andrea Electronics Corporation)
O4 - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
O4 - HKLM..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe (Symantec Corporation)
O4 - HKLM..\Run: [DameWare MRC Agent] C:\WINDOWS\system32\DWRCST.EXE (DameWare Development)
O4 - HKLM..\Run: [OA001Mon] C:\WINDOWS\OA001Mon.exe (Creative Technology Ltd.)
O4 - HKLM..\Run: [SignIn] C:\Program Files\Microsoft Online Services\Sign In\SignIn.exe (Microsoft Corporation)
O4 - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray.exe (IDT, Inc.)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-1462568332-4199252485-2925739891-42578\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-1462568332-4199252485-2925739891-42578\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKU\S-1-5-21-1462568332-4199252485-2925739891-42578\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKU\S-1-5-21-1462568332-4199252485-2925739891-42578\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O15 - HKU\S-1-5-21-1462568332-4199252485-2925739891-42578\..Trusted Domains: microsoftonline.com ([]https in Local intranet)
O15 - HKU\S-1-5-21-1462568332-4199252485-2925739891-42578\..Trusted Domains: wellcare.com ([edi] https in Trusted sites)
O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} http://office.microsoft.com/sites/production/ieawsdc32.cab (Microsoft Office Template and Media Control)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1277685479625 (MUWebControl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab (Java Plug-in 1.6.0_13)
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} http://zone.msn.com/bingame/zpagames/zpa_txhe.cab79352.cab (MSN Games – Texas Holdem Poker)
O16 - DPF: {B25AB9F1-B8A2-4072-8964-00C7EDF99750} https://edi.wellcare.com/COM/MOVEitUploadWizard7.0.0.ocx (MOVEitUpDownWiz Class)
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} http://cdn2.zone.msn.com/binFramework/v10/ZPAFramework.cab102118.cab (MSN Games - Installer)
O16 - DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab (Java Plug-in 1.6.0_13)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab (Java Plug-in 1.6.0_13)
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} http://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab (PopCapLoader Object)
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} https://attwm.webex.com/client/T25L10NSP41EP15-attwm/webex/ieatgpc.cab (GpcContainer Class)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 65.32.5.111 65.32.5.112
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = resultstel.net
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: GinaDLL - (CSGina.dll) - C:\WINDOWS\System32\CSGina.dll ()
O20 - Winlogon\Notify\!SASWinLogon: DllName - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL (SUPERAntiSpyware.com)
O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O28 - HKLM ShellExecuteHooks: {56F9679E-7826-4C84-81F3-532071A8BCC5} - C:\Program Files\Windows Desktop Search\MsnlNamespaceMgr.dll (Microsoft Corporation)
O28 - HKLM ShellExecuteHooks: {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - C:\Program Files\SUPERAntiSpyware\SASSEH.DLL (SuperAdBlocker.com)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2010/06/03 07:11:14 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

NetSvcs: 6to4 - File not found
NetSvcs: HidServ - File not found
NetSvcs: Ias - File not found
NetSvcs: Iprip - File not found
NetSvcs: Irmon - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: WmdmPmSp - File not found

Drivers32: msacm.iac2 - C:\WINDOWS\system32\iac25_32.ax (Intel Corporation)
Drivers32: msacm.l3acm - C:\WINDOWS\system32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.sl_anet - C:\WINDOWS\System32\sl_anet.acm (Sipro Lab Telecom Inc.)
Drivers32: msacm.trspch - C:\WINDOWS\System32\tssoft32.acm (DSP GROUP, INC.)
Drivers32: MSVideo8 - C:\WINDOWS\System32\vfwwdm32.dll (Microsoft Corporation)
Drivers32: vidc.cvid - C:\WINDOWS\System32\iccvid.dll (Radius Inc.)
Drivers32: vidc.iv31 - C:\WINDOWS\System32\ir32_32.dll ()
Drivers32: vidc.iv32 - C:\WINDOWS\System32\ir32_32.dll ()
Drivers32: vidc.iv41 - C:\WINDOWS\System32\ir41_32.ax (Intel Corporation)
Drivers32: vidc.iv50 - C:\WINDOWS\System32\ir50_32.dll (Intel Corporation)

CREATERESTOREPOINT
Restore point Set: OTL Restore Point (16902053519425536)
========== Files/Folders - Created Within 30 Days ==========
[2011/06/12 16:26:38 | 000,000,000 | -HSD | C] -- C:\RECYCLER
[2011/06/12 16:26:05 | 000,000,000 | ---D | C] -- C:\Documents and Settings\patricia.r.hall\Desktop\Logs and Icons
[2011/06/12 15:58:16 | 000,000,000 | ---D | C] -- C:\WINDOWS\temp
[2011/06/12 14:52:46 | 000,000,000 | ---D | C] -- C:\ComboFix
[2011/06/12 14:30:44 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Malwarebytes' Anti-Malware
[2011/06/12 14:12:14 | 000,000,000 | RHSD | C] -- C:\cmdcons
[2011/06/12 14:04:01 | 000,518,144 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWREG.exe
[2011/06/12 14:04:01 | 000,060,416 | ---- | C] (NirSoft) -- C:\WINDOWS\NIRCMD.exe
[2011/06/12 14:04:00 | 000,406,528 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWSC.exe
[2011/06/12 14:04:00 | 000,212,480 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWXCACLS.exe
[2011/06/12 14:03:28 | 000,000,000 | ---D | C] -- C:\WINDOWS\ERDNT
[2011/06/12 13:54:57 | 000,000,000 | ---D | C] -- C:\Qoobox
[2011/06/11 16:08:36 | 000,000,000 | R--D | C] -- C:\Documents and Settings\patricia.r.hall\Start Menu\Programs\Administrative Tools
[2011/06/11 13:22:45 | 000,000,000 | ---D | C] -- C:\desktop
[2011/06/11 11:07:25 | 000,000,000 | R--D | C] -- C:\Documents and Settings\patricia.r.hall\Recent
[2011/06/11 09:32:14 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
[2011/06/11 09:32:06 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\SUPERAntiSpyware
[2011/06/11 09:31:38 | 000,000,000 | ---D | C] -- C:\Program Files\SUPERAntiSpyware
[2011/06/10 16:32:27 | 000,000,000 | ---D | C] -- C:\Documents and Settings\patricia.r.hall\Start Menu\Programs\Windows XP Restore
[2011/06/09 10:55:24 | 000,000,000 | -HSD | C] -- C:\Documents and Settings\patricia.r.hall\IECompatCache
[2011/05/26 11:55:54 | 000,000,000 | ---D | C] -- C:\ph\My Documents\RAS STUFF
[2011/05/26 11:55:28 | 000,000,000 | ---D | C] -- C:\ph\My Documents\Misc
[2011/05/26 11:49:00 | 000,000,000 | ---D | C] -- C:\ph\My Documents\RFP Docs
[2011/05/26 11:48:05 | 000,000,000 | ---D | C] -- C:\ph\My Documents\FSA Docs
[2011/05/26 11:40:46 | 000,000,000 | ---D | C] -- C:\ph\My Documents\Sunpass
[2011/05/16 21:57:16 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\PCHealth
[2010/12/17 17:01:43 | 000,511,288 | ---- | C] (Cisco WebEx LLC) -- C:\Documents and Settings\patricia.r.hall\Local Settings\Application Data\atcliun.exe
[2010/12/17 17:01:43 | 000,288,568 | ---- | C] (Cisco WebEx LLC) -- C:\Documents and Settings\patricia.r.hall\Local Settings\Application Data\ieatgpc.dll
[7 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files - Modified Within 30 Days ==========
[2011/06/12 17:38:00 | 000,000,886 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA1cb712322707802.job
[2011/06/12 17:32:02 | 000,001,945 | ---- | M] () -- C:\WINDOWS\epplauncher.mif
[2011/06/12 16:11:35 | 000,000,027 | ---- | M] () -- C:\WINDOWS\System32\drivers\etc\hosts
[2011/06/12 16:11:12 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2011/06/12 16:10:55 | 000,000,882 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore1cb712322373f92.job
[2011/06/12 16:04:30 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2011/06/12 15:42:20 | 000,000,327 | RHS- | M] () -- C:\boot.ini
[2011/06/12 15:18:54 | 000,000,139 | ---- | M] () -- C:\Documents and Settings\patricia.r.hall\Desktop\rk-proxy.reg
[2011/06/11 13:22:51 | 000,000,507 | ---- | M] () -- C:\Documents and Settings\patricia.r.hall\Application Data\Microsoft\Internet Explorer\Quick Launch\Malwarebytes' Anti-Malware.lnk
[2011/06/11 11:46:24 | 000,000,211 | ---- | M] () -- C:\Boot.bak
[2011/06/11 09:17:16 | 000,000,036 | ---- | M] () -- C:\Documents and Settings\patricia.r.hall\Local Settings\Application Data\housecall.guid.cache
[2011/06/10 16:32:29 | 000,000,128 | ---- | M] () -- C:\Documents and Settings\All Users\Application Data\~18210596r
[2011/06/10 16:32:29 | 000,000,112 | ---- | M] () -- C:\Documents and Settings\All Users\Application Data\~18210596
[2011/06/10 16:32:28 | 000,000,817 | ---- | M] () -- C:\Documents and Settings\patricia.r.hall\Desktop\Windows XP Restore.lnk
[2011/06/10 16:32:03 | 000,000,344 | ---- | M] () -- C:\Documents and Settings\All Users\Application Data\18210596
[2011/06/10 16:10:13 | 000,001,324 | ---- | M] () -- C:\Documents and Settings\patricia.r.hall\Local Settings\Application Data\d3d9caps.dat
[2011/06/09 09:19:44 | 000,000,426 | ---- | M] () -- C:\WINDOWS\lexstat.ini
[2011/06/08 15:05:04 | 000,858,072 | ---- | M] () -- C:\ph\My Documents\MarylandCAHPS.pdf
[2011/06/08 15:04:44 | 000,935,960 | ---- | M] () -- C:\ph\My Documents\MarylandHEDIS.pdf
[2011/06/06 16:39:56 | 000,035,205 | ---- | M] () -- C:\Documents and Settings\patricia.r.hall\Desktop\linked.jpg
[2011/05/29 09:11:30 | 000,039,984 | ---- | M] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2011/05/29 09:11:20 | 000,022,712 | ---- | M] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2011/05/21 19:18:33 | 000,002,577 | ---- | M] () -- C:\WINDOWS\System32\CONFIG.NT
[7 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files Created - No Company Name ==========
[2011/06/12 15:18:54 | 000,000,139 | ---- | C] () -- C:\Documents and Settings\patricia.r.hall\Desktop\rk-proxy.reg
[2011/06/12 14:29:58 | 000,001,803 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Windows Search.lnk
[2011/06/12 14:29:57 | 000,000,786 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Windows Movie Maker.lnk
[2011/06/12 14:29:56 | 000,001,619 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\SugarSync Manager.lnk
[2011/06/12 14:29:56 | 000,000,609 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Windows Messenger.lnk
[2011/06/12 14:29:55 | 000,001,986 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\MSN.lnk
[2011/06/12 14:29:54 | 000,002,347 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Adobe Reader 8.lnk
[2011/06/12 14:12:34 | 000,000,211 | ---- | C] () -- C:\Boot.bak
[2011/06/12 14:12:26 | 000,260,272 | RHS- | C] () -- C:\cmldr
[2011/06/12 14:04:02 | 000,208,896 | ---- | C] () -- C:\WINDOWS\MBR.exe
[2011/06/12 14:04:01 | 000,256,512 | ---- | C] () -- C:\WINDOWS\PEV.exe
[2011/06/12 14:04:01 | 000,098,816 | ---- | C] () -- C:\WINDOWS\sed.exe
[2011/06/12 14:04:01 | 000,080,412 | ---- | C] () -- C:\WINDOWS\grep.exe
[2011/06/12 14:04:01 | 000,068,096 | ---- | C] () -- C:\WINDOWS\zip.exe
[2011/06/12 13:13:46 | 000,000,814 | ---- | C] () -- C:\Documents and Settings\patricia.r.hall\Application Data\Microsoft\Internet Explorer\Quick Launch\Yahoo! Messenger.lnk
[2011/06/12 13:13:44 | 000,000,800 | ---- | C] () -- C:\Documents and Settings\patricia.r.hall\Application Data\Microsoft\Internet Explorer\Quick Launch\Windows Media Player.lnk
[2011/06/12 13:13:42 | 000,000,079 | ---- | C] () -- C:\Documents and Settings\patricia.r.hall\Application Data\Microsoft\Internet Explorer\Quick Launch\Show Desktop.scf
[2011/06/12 13:13:40 | 000,000,104 | ---- | C] () -- C:\Documents and Settings\patricia.r.hall\Application Data\Microsoft\Internet Explorer\Quick Launch\My Computer.lnk
[2011/06/12 13:13:37 | 000,000,792 | ---- | C] () -- C:\Documents and Settings\patricia.r.hall\Application Data\Microsoft\Internet Explorer\Quick Launch\Microsoft Office Outlook.lnk
[2011/06/12 13:13:34 | 000,000,815 | ---- | C] () -- C:\Documents and Settings\patricia.r.hall\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
[2011/06/11 13:22:51 | 000,000,507 | ---- | C] () -- C:\Documents and Settings\patricia.r.hall\Application Data\Microsoft\Internet Explorer\Quick Launch\Malwarebytes' Anti-Malware.lnk
[2011/06/11 09:17:16 | 000,000,036 | ---- | C] () -- C:\Documents and Settings\patricia.r.hall\Local Settings\Application Data\housecall.guid.cache
[2011/06/10 16:32:29 | 000,000,128 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\~18210596r
[2011/06/10 16:32:28 | 000,000,817 | ---- | C] () -- C:\Documents and Settings\patricia.r.hall\Desktop\Windows XP Restore.lnk
[2011/06/10 16:32:28 | 000,000,112 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\~18210596
[2011/06/10 16:32:03 | 000,000,344 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\18210596
[2011/06/08 15:05:04 | 000,858,072 | ---- | C] () -- C:\ph\My Documents\MarylandCAHPS.pdf
[2011/06/08 15:04:44 | 000,935,960 | ---- | C] () -- C:\ph\My Documents\MarylandHEDIS.pdf
[2011/04/25 20:38:52 | 000,002,850 | ---- | C] () -- C:\WINDOWS\System32\DWRCS.INI
[2010/12/28 16:42:48 | 000,001,324 | ---- | C] () -- C:\Documents and Settings\patricia.r.hall\Local Settings\Application Data\d3d9caps.dat
[2010/09/14 11:54:23 | 000,001,298 | ---- | C] () -- C:\WINDOWS\hpbvnstp.ini
[2010/09/14 11:54:00 | 000,241,664 | ---- | C] () -- C:\WINDOWS\System32\hppapr04.dll
[2010/09/14 11:54:00 | 000,000,648 | ---- | C] () -- C:\WINDOWS\System32\hppapr04.dat
[2010/09/09 06:34:23 | 000,000,000 | ---- | C] () -- C:\Documents and Settings\patricia.r.hall\Local Settings\Application Data\rx_image.Cache
[2010/07/16 01:02:00 | 000,003,584 | ---- | C] () -- C:\Documents and Settings\patricia.r.hall\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/07/08 18:19:31 | 000,000,256 | ---- | C] () -- C:\WINDOWS\System32\pool.bin
[2010/07/08 17:46:21 | 000,000,000 | ---- | C] () -- C:\WINDOWS\nsreg.dat
[2010/06/28 08:07:19 | 000,687,656 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
[2010/06/22 14:49:16 | 000,000,426 | ---- | C] () -- C:\WINDOWS\lexstat.ini
[2010/06/22 14:48:55 | 000,040,960 | ---- | C] () -- C:\WINDOWS\System32\lxbmvs.dll
[2010/06/22 14:48:38 | 000,000,187 | ---- | C] () -- C:\WINDOWS\System32\lxbmcoin.ini
[2010/06/22 13:05:01 | 000,086,016 | ---- | C] () -- C:\WINDOWS\System32\LXBMIH.EXE
[2010/06/22 13:05:00 | 000,077,824 | ---- | C] () -- C:\WINDOWS\System32\LXBMLCNP.DLL
[2010/06/22 13:05:00 | 000,040,960 | ---- | C] () -- C:\WINDOWS\System32\INSTMON.EXE
[2010/06/18 15:05:26 | 000,051,304 | ---- | C] () -- C:\WINDOWS\System32\drivers\atnt40k.sys
[2010/06/16 11:08:39 | 000,116,224 | ---- | C] () -- C:\WINDOWS\System32\pdfcmnnt.dll
[2010/06/15 11:41:32 | 000,221,184 | ---- | C] () -- C:\WINDOWS\remiex.exe
[2010/06/15 11:40:44 | 000,000,420 | ---- | C] () -- C:\WINDOWS\TtlvErr.dat
[2010/06/14 10:01:18 | 000,002,401 | ---- | C] () -- C:\WINDOWS\System32\drivers\AlKernel.sys
[2010/06/14 10:01:14 | 000,008,665 | ---- | C] () -- C:\WINDOWS\dynamic.ini
[2010/06/03 08:27:09 | 000,143,360 | ---- | C] () -- C:\WINDOWS\System32\preflib.dll
[2010/06/03 08:27:08 | 000,757,760 | ---- | C] () -- C:\WINDOWS\System32\bcm1xsup.dll
[2010/06/03 08:27:08 | 000,025,088 | ---- | C] () -- C:\WINDOWS\System32\WLTRYSVC.EXE
[2010/06/03 08:19:09 | 000,982,192 | ---- | C] () -- C:\WINDOWS\System32\igkrng500.bin
[2010/06/03 08:19:09 | 000,417,344 | ---- | C] () -- C:\WINDOWS\System32\igcompkrng500.bin
[2010/06/03 07:13:07 | 000,002,048 | --S- | C] () -- C:\WINDOWS\bootstat.dat
[2010/06/03 07:08:32 | 000,021,640 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat
[2010/06/02 11:52:50 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2010/06/02 11:51:50 | 000,187,408 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2009/08/03 15:07:42 | 000,403,816 | ---- | C] () -- C:\WINDOWS\System32\OGACheckControl.dll
[2009/08/03 15:07:42 | 000,230,768 | ---- | C] () -- C:\WINDOWS\System32\OGAEXEC.exe
[2009/01/13 11:29:00 | 000,197,408 | ---- | C] () -- C:\WINDOWS\System32\vpnapi.dll
[2009/01/13 11:28:44 | 000,193,312 | ---- | C] () -- C:\WINDOWS\System32\CSGina.dll
[2008/05/26 21:59:42 | 000,018,904 | ---- | C] () -- C:\WINDOWS\System32\structuredqueryschematrivial.bin
[2008/05/26 21:59:40 | 000,106,605 | ---- | C] () -- C:\WINDOWS\System32\structuredqueryschema.bin
[2008/04/14 07:00:00 | 013,107,200 | ---- | C] () -- C:\WINDOWS\System32\oembios.bin
[2008/04/14 07:00:00 | 000,673,088 | ---- | C] () -- C:\WINDOWS\System32\mlang.dat
[2008/04/14 07:00:00 | 000,456,872 | ---- | C] () -- C:\WINDOWS\System32\perfh009.dat
[2008/04/14 07:00:00 | 000,272,128 | ---- | C] () -- C:\WINDOWS\System32\perfi009.dat
[2008/04/14 07:00:00 | 000,218,003 | ---- | C] () -- C:\WINDOWS\System32\dssec.dat
[2008/04/14 07:00:00 | 000,075,612 | ---- | C] () -- C:\WINDOWS\System32\perfc009.dat
[2008/04/14 07:00:00 | 000,046,258 | ---- | C] () -- C:\WINDOWS\System32\mib.bin
[2008/04/14 07:00:00 | 000,028,626 | ---- | C] () -- C:\WINDOWS\System32\perfd009.dat
[2008/04/14 07:00:00 | 000,004,463 | ---- | C] () -- C:\WINDOWS\System32\oembios.dat
[2008/04/14 07:00:00 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\noise.dat
[2008/04/14 05:55:28 | 000,001,804 | ---- | C] () -- C:\WINDOWS\System32\Dcache.bin
[2007/09/27 10:51:02 | 000,020,698 | ---- | C] () -- C:\WINDOWS\System32\idxcntrs.ini
[2007/09/27 10:48:48 | 000,030,628 | ---- | C] () -- C:\WINDOWS\System32\gsrvctr.ini
[2007/09/27 10:48:28 | 000,031,698 | ---- | C] () -- C:\WINDOWS\System32\gthrctr.ini
[2007/04/19 05:52:16 | 000,080,720 | ---- | C] () -- C:\WINDOWS\System32\AsfBios.dll
[2007/04/19 05:28:10 | 000,025,424 | ---- | C] () -- C:\WINDOWS\System32\drivers\netamsg.dll
[2006/12/31 07:57:08 | 000,004,569 | ---- | C] () -- C:\WINDOWS\System32\secupd.dat

========== LOP Check ==========
[2010/06/29 16:08:46 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Administrator\Application Data\pdfforge
[2010/06/29 16:08:44 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Administrator\Application Data\Search Settings
[2010/06/29 16:05:38 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Administrator\Application Data\Windows Desktop Search
[2010/10/28 11:05:52 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Altitude
[2010/06/22 11:29:26 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Alwil Software
[2011/03/18 14:58:56 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\PopCap
[2010/07/08 18:16:13 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Research In Motion
[2010/10/29 08:56:18 | 000,000,000 | ---D | M] -- C:\Documents and Settings\michael.hochradel\Application Data\Windows Desktop Search
[2010/06/29 17:53:49 | 000,000,000 | ---D | M] -- C:\Documents and Settings\patricia.hall\Application Data\ICAClient
[2010/06/29 16:50:39 | 000,000,000 | ---D | M] -- C:\Documents and Settings\patricia.hall\Application Data\pdfforge
[2010/06/29 16:50:36 | 000,000,000 | ---D | M] -- C:\Documents and Settings\patricia.hall\Application Data\Search Settings
[2010/06/29 16:49:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\patricia.hall\Application Data\Windows Desktop Search
[2010/06/17 11:36:21 | 000,000,000 | ---D | M] -- C:\Documents and Settings\patricia.hallold\Application Data\FileZilla
[2010/06/29 09:09:53 | 000,000,000 | ---D | M] -- C:\Documents and Settings\patricia.hallold\Application Data\ICAClient
[2010/06/17 10:48:06 | 000,000,000 | ---D | M] -- C:\Documents and Settings\patricia.hallold\Application Data\pdfforge
[2010/06/17 10:48:03 | 000,000,000 | ---D | M] -- C:\Documents and Settings\patricia.hallold\Application Data\Search Settings
[2010/06/21 13:37:38 | 000,000,000 | ---D | M] -- C:\Documents and Settings\patricia.hallold\Application Data\webex
[2010/06/15 07:40:41 | 000,000,000 | ---D | M] -- C:\Documents and Settings\patricia.hallold\Application Data\Windows Desktop Search
[2010/06/21 15:25:06 | 000,000,000 | ---D | M] -- C:\Documents and Settings\patricia.hallold\Application Data\Windows Search
[2010/07/12 10:05:28 | 000,000,000 | ---D | M] -- C:\Documents and Settings\patricia.r.hall\Application Data\Blackberry Desktop
[2010/08/31 01:50:01 | 000,000,000 | ---D | M] -- C:\Documents and Settings\patricia.r.hall\Application Data\ICAClient
[2010/07/13 10:03:57 | 000,000,000 | ---D | M] -- C:\Documents and Settings\patricia.r.hall\Application Data\Research In Motion
[2010/07/12 00:00:24 | 000,000,000 | ---D | M] -- C:\Documents and Settings\patricia.r.hall\Application Data\Southwest Airlines
[2011/05/04 13:38:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\patricia.r.hall\Application Data\webex
[2010/07/07 15:25:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\patricia.r.hall\Application Data\Windows Desktop Search
[2010/07/13 12:01:25 | 000,000,000 | ---D | M] -- C:\Documents and Settings\patricia.r.hall\Application Data\Windows Search

========== Purity Check ==========

========== Custom Scans ==========
< %SYSTEMDRIVE%\*.* >
[2011/05/10 14:08:45 | 000,001,445 | ---- | M] () -- C:\AClient.cfg
[2011/05/11 10:41:18 | 000,000,040 | ---- | M] () -- C:\AClient.dat
[2010/06/03 07:11:14 | 000,000,000 | ---- | M] () -- C:\AUTOEXEC.BAT
[2011/02/03 11:22:22 | 2061,599,744 | ---- | M] () -- C:\backup.pst
[2011/06/11 11:46:24 | 000,000,211 | ---- | M] () -- C:\Boot.bak
[2011/06/12 15:42:20 | 000,000,327 | RHS- | M] () -- C:\boot.ini
[2004/08/03 23:00:00 | 000,260,272 | RHS- | M] () -- C:\cmldr
[2011/06/12 16:17:27 | 000,017,686 | ---- | M] () -- C:\ComboFix.txt
[2010/06/03 07:11:14 | 000,000,000 | ---- | M] () -- C:\CONFIG.SYS
[2010/06/03 07:11:14 | 000,000,000 | RHS- | M] () -- C:\IO.SYS
[2010/06/03 07:11:14 | 000,000,000 | RHS- | M] () -- C:\MSDOS.SYS
[2008/04/13 22:13:04 | 000,047,564 | RHS- | M] () -- C:\NTDETECT.COM
[2008/04/14 00:01:44 | 000,250,048 | RHS- | M] () -- C:\ntldr
[2011/06/12 16:03:16 | 3707,600,896 | -HS- | M] () -- C:\pagefile.sys
[2011/06/12 15:48:51 | 000,000,359 | ---- | M] () -- C:\rkill.log
< %systemroot%\Fonts\*.com >
[2006/04/18 15:39:28 | 000,026,040 | ---- | M] () -- C:\WINDOWS\Fonts\GlobalMonospace.CompositeFont
[2006/06/29 14:53:56 | 000,026,489 | ---- | M] () -- C:\WINDOWS\Fonts\GlobalSansSerif.CompositeFont
[2006/04/18 15:39:28 | 000,029,779 | ---- | M] () -- C:\WINDOWS\Fonts\GlobalSerif.CompositeFont
[2006/06/29 14:58:52 | 000,030,808 | ---- | M] () -- C:\WINDOWS\Fonts\GlobalUserInterface.CompositeFont

< %systemroot%\Fonts\*.dll >

< %systemroot%\Fonts\*.ini >
[2010/06/03 07:10:52 | 000,000,067 | -HS- | M] () -- C:\WINDOWS\Fonts\desktop.ini

< %systemroot%\Fonts\*.ini2 >
< %systemroot%\Fonts\*.exe >
< %systemroot%\system32\spool\prtprocs\w32x86\*.* >
[2008/07/06 08:06:10 | 000,089,088 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\spool\prtprocs\w32x86\filterpipelineprintproc.dll
[2007/01/25 13:24:04 | 000,286,208 | ---- | M] (Hewlett-Packard Corporation) -- C:\WINDOWS\system32\spool\prtprocs\w32x86\hpzpp4wm.dll
[2003/08/25 10:49:30 | 000,078,848 | ---- | M] () -- C:\WINDOWS\system32\spool\prtprocs\w32x86\LXBMPP5C.DLL
[2008/07/06 06:50:03 | 000,597,504 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\spool\prtprocs\w32x86\printfilterpipelinesvc.exe

< %systemroot%\REPAIR\*.bak1 >
< %systemroot%\REPAIR\*.ini >
< %systemroot%\system32\*.jpg >
< %systemroot%\*.jpg >
< %systemroot%\*.png >
< %systemroot%\*.scr >
< %systemroot%\*._sy >
< %APPDATA%\Adobe\Update\*.* >
< %ALLUSERSPROFILE%\Favorites\*.* >
< %APPDATA%\Microsoft\*.* >
< %PROGRAMFILES%\*.* >
< %APPDATA%\Update\*.* >
< %systemroot%\*. /mp /s >
< %systemroot%\System32\config\*.sav >
[2010/06/02 11:51:23 | 000,094,208 | ---- | M] () -- C:\WINDOWS\system32\config\default.sav
[2010/06/02 11:51:23 | 001,089,536 | ---- | M] () -- C:\WINDOWS\system32\config\software.sav
[2010/06/02 11:51:22 | 000,937,984 | ---- | M] () -- C:\WINDOWS\system32\config\system.sav

< %PROGRAMFILES%\bak. /s >

< %systemroot%\system32\bak. /s >

< %ALLUSERSPROFILE%\Start Menu\*.lnk /x >

< %systemroot%\system32\config\systemprofile\*.dat /x >

< %systemroot%\*.config >

< %systemroot%\system32\*.db >

< %APPDATA%\Microsoft\Internet Explorer\Quick Launch\*.lnk /x >
[2010/07/07 15:24:37 | 000,000,079 | ---- | M] () -- C:\Documents and Settings\patricia.r.hall\Application Data\Microsoft\Internet Explorer\Quick Launch\Show Desktop.scf

< %USERPROFILE%\Desktop\*.exe >

< %PROGRAMFILES%\Common Files\*.* >

< %systemroot%\*.src >

< %systemroot%\install\*.* >

< %systemroot%\system32\DLL\*.* >

< %systemroot%\system32\HelpFiles\*.* >

< %systemroot%\system32\rundll\*.* >

< %systemroot%\winn32\*.* >

< %systemroot%\Java\*.* >

< %systemroot%\system32\test\*.* >

< %systemroot%\system32\Rundll32\*.* >

< %systemroot%\AppPatch\Custom\*.* >

< %APPDATA%\Roaming\Microsoft\Windows\Recent\*.lnk /x >

< %PROGRAMFILES%\PC-Doctor\Downloads\*.* >

< %PROGRAMFILES%\Internet Explorer\*.tmp >

< %PROGRAMFILES%\Internet Explorer\*.dat >

< %USERPROFILE%\My Documents\*.exe >

< %USERPROFILE%\*.exe >

< %systemroot%\ADDINS\*.* >

< %systemroot%\assembly\*.bak2 >

< %systemroot%\Config\*.* >

< %systemroot%\REPAIR\*.bak2 >

< %systemroot%\SECURITY\Database\*.sdb /x >

< %systemroot%\SYSTEM\*.bak2 >

< %systemroot%\Web\*.bak2 >

< %systemroot%\Driver Cache\*.* >

< %PROGRAMFILES%\Mozilla Firefox\0*.exe >

< %ProgramFiles%\Microsoft Common\*.* >

< %ProgramFiles%\TinyProxy. >

< %USERPROFILE%\Favorites\*.url /x >
[2010/07/07 15:24:37 | 000,000,122 | -HS- | M] () -- C:\Documents and Settings\patricia.r.hall\Favorites\Desktop.ini

< %systemroot%\system32\*.bk >

< %systemroot%\*.te >

< %systemroot%\system32\system32\*.* >

< %ALLUSERSPROFILE%\*.dat /x >
[2010/08/17 08:51:44 | 000,015,248 | RHS- | M] () -- C:\Documents and Settings\All Users\ntuser.pol

< %systemroot%\system32\drivers\*.rmv >
< dir /b "%systemroot%\system32\*.exe" | find /i " " /c >
< dir /b "%systemroot%\*.exe" | find /i " " /c >
< %PROGRAMFILES%\Microsoft\*.* >
< %systemroot%\System32\Wbem\proquota.exe >
< %PROGRAMFILES%\Mozilla Firefox\*.dat >
< %USERPROFILE%\Cookies\*.txt /x >
[2010/11/26 11:32:56 | 000,000,067 | -HS- | M] () -- C:\Documents and Settings\patricia.r.hall\Cookies\desktop.ini
[2011/06/12 17:43:19 | 000,753,664 | -HS- | M] () -- C:\Documents and Settings\patricia.r.hall\Cookies\index.dat

< %SystemRoot%\system32\fonts\*.* >
< %systemroot%\system32\winlog\*.* >
< %systemroot%\system32\Language\*.* >
< %systemroot%\system32\Settings\*.* >
< %systemroot%\system32\*.quo >
< %SYSTEMROOT%\AppPatch\*.exe >
< %SYSTEMROOT%\inf\*.exe >
[2007/06/26 22:10:26 | 000,317,440 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\inf\unregmp2.exe

< %SYSTEMROOT%\Installer\*.exe >
< %systemroot%\system32\config\*.bak2 >
< %systemroot%\system32\Computers\*.* >
< %SystemRoot%\system32\Sound\*.* >
< %SystemRoot%\system32\SpecialImg\*.* >
< %SystemRoot%\system32\code\*.* >
< %SystemRoot%\system32\draft\*.* >
< %SystemRoot%\system32\MSSSys\*.* >
< %ProgramFiles%\Javascript\*.* >
< %systemroot%\pchealth\helpctr\System\*.exe /s >
< %systemroot%\Web\*.exe >
< %systemroot%\system32\msn\*.* >
< %systemroot%\system32\*.tro >
< %AppData%\Microsoft\Installer\msupdates\*.* >
< %ProgramFiles%\Messenger\*.* >
[2008/04/14 05:41:52 | 000,033,792 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Messenger\custsat.dll
[2007/04/02 23:37:24 | 000,004,821 | R--- | M] () -- C:\Program Files\Messenger\logowin.gif
[2007/04/02 23:37:24 | 000,007,047 | ---- | M] () -- C:\Program Files\Messenger\lvback.gif
[2008/05/02 10:01:49 | 000,083,968 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Messenger\msgsc.dll
[2008/04/13 23:00:30 | 000,180,224 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Messenger\msgslang.dll
[2008/04/14 05:42:30 | 001,695,232 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Messenger\msmsgs.exe
[2008/04/14 07:00:00 | 000,009,306 | ---- | M] () -- C:\Program Files\Messenger\newalert.wav
[2008/04/14 07:00:00 | 000,018,052 | ---- | M] () -- C:\Program Files\Messenger\newemail.wav
[2008/04/14 07:00:00 | 000,009,306 | ---- | M] () -- C:\Program Files\Messenger\online.wav
[2007/04/02 23:37:28 | 000,004,454 | ---- | M] () -- C:\Program Files\Messenger\type.wav
[2007/04/02 23:34:02 | 000,115,981 | ---- | M] () -- C:\Program Files\Messenger\xpmsgr.chm
< %systemroot%\system32\systhem32\*.* >
< %systemroot%\system\*.exe >
< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >
"AutoInstallMinorUpdates" = 1
"AUPowerManagement" = 1
"NoAutoUpdate" = 0
"AUOptions" = 4
"ScheduledInstallDay" = 0
"ScheduledInstallTime" = 2
"RebootRelaunchTimeoutEnabled" = 1
"RebootRelaunchTimeout" = 20
"NoAutoRebootWithLoggedOnUsers" = 1
"UseWUServer" = 1
< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\ Auto Update\Results\Install|LastSuccessTime /rs >
< >
< End of report >

VirusMagnet · Jun 12, 2011

Had to post logs separately due to character limitations. I have Symantec installed but uninstalled Microsoft anyway. I used it as a back up since Symantec doesn't automatically keep the definitions up to date. For example, currently it hasn't updated since April 28,2011

EXTRAS LOG

OTL Extras logfile created on: 6/12/2011 5:35:26 PM - Run 1
OTL by OldTimer - Version 3.2.24.0 Folder = C:\Documents and Settings\patricia.r.hall\Desktop\Logs and Icons
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.45 Gb Total Physical Memory | 2.83 Gb Available Physical Memory | 82.10% Memory free
6.75 Gb Paging File | 6.28 Gb Available in Paging File | 93.04% Paging File free
Paging file location(s): C:\pagefile.sys 0 0 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.35 Gb Total Space | 14.64 Gb Free Space | 19.69% Space Free | Partition Type: NTFS

Computer Name: KEN-L-PHALL2 | User Name: patricia.r.hall | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========

========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.url [@ = InternetShortcut] -- rundll32.exe ieframe.dll,OpenURL %l

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
InternetShortcut [open] -- rundll32.exe ieframe.dll,OpenURL %l
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0
"AntiVirusDisableNotify" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile\Logging]
"LogDroppedPackets" = 0
"LogSuccessfulConnections" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0
"DisableNotifications" = 0
"DisableUnicastResponsesToMulticastBroadcast" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"6129:TCP" = 6129:TCP:*:Enabled

ameWare Mini Remote Control Service

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0
"DisableNotifications" = 0
"DisableUnicastResponsesToMulticastBroadcast" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"5910:TCP" = 5910:TCP:*:Enabled:vnc5910

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe" = C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe:*:Enabled:SMC Service -- (Symantec Corporation)
"C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE" = C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE:*:Enabled:SNAC Service -- (Symantec Corporation)
"C:\Program Files\Common Files\Symantec Shared\ccApp.exe" = C:\Program Files\Common Files\Symantec Shared\ccApp.exe:*:Enabled:Symantec Email -- (Symantec Corporation)
"C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" = C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe:*:Enabled:Yahoo! Messenger -- (Yahoo! Inc.)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" = C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe:*:Enabled:Yahoo! Messenger -- (Yahoo! Inc.)
"C:\Program Files\CCapps\ttlview\bin\ttlview.exe" = C:\Program Files\CCapps\ttlview\bin\ttlview.exe:*:Enabled:IEX TotalView -- ()
"C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe" = C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe:*:Enabled:SMC Service -- (Symantec Corporation)
"C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE" = C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE:*:Enabled:SNAC Service -- (Symantec Corporation)
"C:\Program Files\Common Files\Symantec Shared\ccApp.exe" = C:\Program Files\Common Files\Symantec Shared\ccApp.exe:*:Enabled:Symantec Email -- (Symantec Corporation)
"C:\Documents and Settings\patricia.r.hall\Local Settings\Application Data\CrossLoop\vncviewer.exe" = C:\Documents and Settings\patricia.r.hall\Local Settings\Application Data\CrossLoop\vncviewer.exe:*

isabled:vncviewer.exe -- (UltraVNC)

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}" = PDFCreator
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{26A24AE4-039D-4CA4-87B4-2F83216013FF}" = Java(TM) 6 Update 13
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{3C1AE512-3C37-44FA-BA42-ABB721EC5B1D}" = Symantec Endpoint Protection
"{40A594D0-1490-4979-9382-D2B764F949C6}" = BlackBerry® Media Sync
"{42929F0F-CE14-47AF-9FC7-FF297A603021}" = Dell Resource CD
"{47ECCB1F-2811-49C0-B6A7-26778639ABA0}" = 32 Bit HP CIO Components Installer
"{59F6A514-9813-47A3-948C-8A155460CC2A}" = RICOH R5C83x/84x Media Driver Ver.3.53.02
"{6EA8A52B-8EA1-4A59-85AB-48132299061A}" = Intel(R) PRO Alerting Agent
"{75DBD9CF-3068-11D2-B4AC-00104B98F0C2}" = TotalView
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{84031A18-BA9A-4156-A74F-E05B52DDFCE2}" = DING!
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90120000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders (English) 12
"{90120000-0012-0000-0000-0000000FF1CE}" = Microsoft Office Standard 2007
"{90120000-0012-0000-0000-0000000FF1CE}_STANDARD_{08414FA7-E813-435D-B056-76966C04425A}" =
"{90120000-0012-0000-0000-0000000FF1CE}_STANDARD_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0012-0000-0000-0000000FF1CE}_STANDARD_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_STANDARD_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_STANDARD_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_STANDARD_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_STANDARD_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_STANDARD_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_STANDARD_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_STANDARD_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_STANDARD_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_STANDARD_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Dell Touchpad
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A91E3887-5185-4091-AF33-AB0048444055}" = Microsoft Online Services Sign In
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-A82000000003}" = Adobe Reader 8.2.5
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{B2F3FB19-D848-479C-818E-130ABC9366DB}" = BlackBerry Device Software Updater
"{B98BE95C-E76F-4246-B8E6-BEB8EE791D06}" = Roxio Media Manager
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}" = SUPERAntiSpyware
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{CE86E2F5-850C-4207-94A3-A58D647B1733}" = BlackBerry Desktop Software 5.0.1
"{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}" = IDT Audio
"{E9459BCF-0982-498B-ABA7-26C34323493F}" = Citrix Presentation Server Client - Web Only
"{F3C1DE9E-5E16-4BA9-B854-7B53A45E3579}" = Cisco Systems VPN Client 5.0.05.0290
"{F81ACFA5-1F96-470C-A923-195FF7730B92}" = Avaya CMS Supervisor R14
"ActiveTouchMeetingClient" = WebEx
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"BlackBerry_{CE86E2F5-850C-4207-94A3-A58D647B1733}" = BlackBerry Desktop Software 5.0.1
"Core FTP LE 2.1" = Core FTP LE 2.1
"Creative OA001" = Integrated Webcam Driver (1.08.01.0129)
"CrossLoop_is1" = CrossLoop 2.73
"DW WLAN Card Utility" = DW WLAN Card Utility
"FileZilla Client" = FileZilla Client 3.1.3
"Google Chrome" = Google Chrome
"HDMI" = Intel(R) Graphics Media Accelerator Driver
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"Lexmark 4200 Series" = Lexmark 4200 Series
"LiveUpdate" = LiveUpdate 3.3 (Symantec Corporation)
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware version 1.51.0.1200
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Mozilla Firefox (3.6.6)" = Mozilla Firefox (3.6.6)
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"PROSet" = Intel(R) Network Connections Drivers
"STANDARD" = Microsoft Office Standard 2007
"Wdf01009" = Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
"Yahoo! Companion" = Yahoo! Toolbar
"Yahoo! Messenger" = Yahoo! Messenger
"Yahoo! Software Update" = Yahoo! Software Update

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-1462568332-4199252485-2925739891-42578\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"GoToMeeting" = GoToMeeting 4.5.0.457
"SugarSync" = SugarSync Manager

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 6/12/2011 3:15:56 PM | Computer Name = KEN-L-PHALL2 | Source = Userenv | ID = 1054
Description = Windows cannot obtain the domain controller name for your computer
network. (The specified domain either does not exist or could not be contacted.
). Group Policy processing aborted.

Error - 6/12/2011 3:16:14 PM | Computer Name = KEN-L-PHALL2 | Source = Userenv | ID = 1054
Description = Windows cannot obtain the domain controller name for your computer
network. (The specified domain either does not exist or could not be contacted.
). Group Policy processing aborted.

Error - 6/12/2011 3:37:08 PM | Computer Name = KEN-L-PHALL2 | Source = Userenv | ID = 1054
Description = Windows cannot obtain the domain controller name for your computer
network. (The specified domain either does not exist or could not be contacted.
). Group Policy processing aborted.

Error - 6/12/2011 3:37:12 PM | Computer Name = KEN-L-PHALL2 | Source = AutoEnrollment | ID = 15
Description = Automatic certificate enrollment for local system failed to contact
the active directory (0x8007054b). The specified domain either does not exist
or could not be contacted. Enrollment will not be performed.

Error - 6/12/2011 3:37:39 PM | Computer Name = KEN-L-PHALL2 | Source = Userenv | ID = 1054
Description = Windows cannot obtain the domain controller name for your computer
network. (The specified domain either does not exist or could not be contacted.
). Group Policy processing aborted.

Error - 6/12/2011 3:47:10 PM | Computer Name = KEN-L-PHALL2 | Source = Userenv | ID = 1054
Description = Windows cannot obtain the domain controller name for your computer
network. (The specified domain either does not exist or could not be contacted.
). Group Policy processing aborted.

Error - 6/12/2011 3:47:14 PM | Computer Name = KEN-L-PHALL2 | Source = Userenv | ID = 1054
Description = Windows cannot obtain the domain controller name for your computer
network. (The specified domain either does not exist or could not be contacted.
). Group Policy processing aborted.

Error - 6/12/2011 4:06:33 PM | Computer Name = KEN-L-PHALL2 | Source = Userenv | ID = 1054
Description = Windows cannot obtain the domain controller name for your computer
network. (The specified domain either does not exist or could not be contacted.
). Group Policy processing aborted.

Error - 6/12/2011 4:06:37 PM | Computer Name = KEN-L-PHALL2 | Source = AutoEnrollment | ID = 15
Description = Automatic certificate enrollment for local system failed to contact
the active directory (0x8007054b). The specified domain either does not exist
or could not be contacted. Enrollment will not be performed.

Error - 6/12/2011 4:09:21 PM | Computer Name = KEN-L-PHALL2 | Source = Userenv | ID = 1054
Description = Windows cannot obtain the domain controller name for your computer
network. (The specified domain either does not exist or could not be contacted.
). Group Policy processing aborted.

[ OSession Events ]
Error - 3/1/2011 4:20:49 PM | Computer Name = KEN-L-PHALL2 | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6535.5005, Microsoft Office Version: 12.0.6425.1000. This session lasted 107732
seconds with 10680 seconds of active time. This session ended with a crash.

Error - 3/21/2011 10:21:13 AM | Computer Name = KEN-L-PHALL2 | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6535.5005, Microsoft Office Version: 12.0.6425.1000. This session lasted 7785
seconds with 1920 seconds of active time. This session ended with a crash.

Error - 3/21/2011 10:57:29 AM | Computer Name = KEN-L-PHALL2 | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.6541.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 24
seconds with 0 seconds of active time. This session ended with a crash.

Error - 3/21/2011 10:58:06 AM | Computer Name = KEN-L-PHALL2 | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.6541.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 7
seconds with 0 seconds of active time. This session ended with a crash.

Error - 3/28/2011 9:50:24 AM | Computer Name = KEN-L-PHALL2 | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6535.5005, Microsoft Office Version: 12.0.6425.1000. This session lasted 2296
seconds with 1020 seconds of active time. This session ended with a crash.

Error - 3/28/2011 1:16:14 PM | Computer Name = KEN-L-PHALL2 | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 1, Application Name: Microsoft Office Excel, Application Version:
12.0.6535.5002, Microsoft Office Version: 12.0.6425.1000. This session lasted 13770
seconds with 540 seconds of active time. This session ended with a crash.

Error - 5/2/2011 5:38:34 PM | Computer Name = KEN-L-PHALL2 | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6535.5005, Microsoft Office Version: 12.0.6425.1000. This session lasted 80726
seconds with 4620 seconds of active time. This session ended with a crash.

Error - 5/12/2011 10:48:38 AM | Computer Name = KEN-L-PHALL2 | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6535.5005, Microsoft Office Version: 12.0.6425.1000. This session lasted 7173
seconds with 1200 seconds of active time. This session ended with a crash.

Error - 5/19/2011 6:06:15 AM | Computer Name = KEN-L-PHALL2 | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6535.5005, Microsoft Office Version: 12.0.6425.1000. This session lasted 136014
seconds with 11940 seconds of active time. This session ended with a crash.

Error - 6/7/2011 11:40:22 AM | Computer Name = KEN-L-PHALL2 | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 3, Application Name: Microsoft Office PowerPoint, Application
Version: 12.0.6500.5000, Microsoft Office Version: 12.0.6425.1000. This session
lasted 85730 seconds with 5040 seconds of active time. This session ended with
a crash.

[ System Events ]
Error - 6/12/2011 4:08:00 PM | Computer Name = KEN-L-PHALL2 | Source = W32Time | ID = 39452701
Description = The time provider NtpClient is configured to acquire time from one
or more time sources, however none of the sources are currently accessible. No attempt
to contact a source will be made for 15 minutes. NtpClient has no source of accurate
time.

Error - 6/12/2011 4:08:00 PM | Computer Name = KEN-L-PHALL2 | Source = W32Time | ID = 39452701
Description = The time provider NtpClient is configured to acquire time from one
or more time sources, however none of the sources are currently accessible. No attempt
to contact a source will be made for 15 minutes. NtpClient has no source of accurate
time.

Error - 6/12/2011 4:08:54 PM | Computer Name = KEN-L-PHALL2 | Source = Service Control Manager | ID = 7009
Description = Timeout (30000 milliseconds) waiting for the Symantec Management Client
service to connect.

Error - 6/12/2011 4:08:54 PM | Computer Name = KEN-L-PHALL2 | Source = Service Control Manager | ID = 7000
Description = The Symantec Management Client service failed to start due to the
following error: %%1053

Error - 6/12/2011 4:08:54 PM | Computer Name = KEN-L-PHALL2 | Source = Service Control Manager | ID = 7000
Description = The CrossLoop Service service failed to start due to the following
error: %%2

Error - 6/12/2011 4:08:54 PM | Computer Name = KEN-L-PHALL2 | Source = Service Control Manager | ID = 7009
Description = Timeout (30000 milliseconds) waiting for the Roxio Hard Drive Watcher
9 service to connect.

Error - 6/12/2011 4:08:54 PM | Computer Name = KEN-L-PHALL2 | Source = Service Control Manager | ID = 7001
Description = The Windows Search service depends on the Terminal Services service
which failed to start because of the following error: %%1058

Error - 6/12/2011 4:09:54 PM | Computer Name = KEN-L-PHALL2 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
SABKUTIL

Error - 6/12/2011 4:23:03 PM | Computer Name = KEN-L-PHALL2 | Source = W32Time | ID = 39452701
Description = The time provider NtpClient is configured to acquire time from one
or more time sources, however none of the sources are currently accessible. No attempt
to contact a source will be made for 29 minutes. NtpClient has no source of accurate
time.

Error - 6/12/2011 4:53:03 PM | Computer Name = KEN-L-PHALL2 | Source = W32Time | ID = 39452701
Description = The time provider NtpClient is configured to acquire time from one
or more time sources, however none of the sources are currently accessible. No attempt
to contact a source will be made for 59 minutes. NtpClient has no source of accurate
time.

< End of report >

Broni · Jun 12, 2011

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder

Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
Accept any prompts.

====================================================================

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following

Code:

:OTL
DRV - [2007/11/14 18:05:16 | 000,394,952 | ---- | M] (Zone Labs, LLC) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\vsdatant.sys -- (vsdatant)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - File not found
O3 - HKU\S-1-5-21-1462568332-4199252485-2925739891-42578\..\Toolbar\WebBrowser: (no name) - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - No CLSID value found.
O15 - HKU\S-1-5-21-1462568332-4199252485-2925739891-42578\..Trusted Domains: microsoftonline.com ([]https in Local intranet)
O15 - HKU\S-1-5-21-1462568332-4199252485-2925739891-42578\..Trusted Domains: wellcare.com ([edi] https in Trusted sites)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
[7 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[2011/06/10 16:32:29 | 000,000,128 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\~18210596r
[2011/06/10 16:32:28 | 000,000,817 | ---- | C] () -- C:\Documents and Settings\patricia.r.hall\Desktop\Windows XP Restore.lnk
[2011/06/10 16:32:28 | 000,000,112 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\~18210596
[2011/06/10 16:32:03 | 000,000,344 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\18210596
[2010/06/22 11:29:26 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Alwil Software


:Services

:Reg
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" =-

:Files

:Commands
[purity]
[emptytemp]
[emptyflash]
[Reboot]

Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done
You will get a log that shows the results of the fix. Please post it.

====================================================================

Last scans...

1. Download Security Check from HERE, and save it to your Desktop.

Double-click SecurityCheck.exe
Follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

2. Download Temp File Cleaner (TFC)

Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

3. Please run a free online scan with the ESET Online Scanner

Disable your antivirus program
Tick the box next to YES, I accept the Terms of Use
Click Start
IMPORTANT! UN-check Remove found threats
Accept any security warnings from your browser.
Check Scan archives
Click Start
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, push List of found threats
Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
NOTE. If Eset won't find any threats, it won't produce any log.

VirusMagnet · Jun 12, 2011

Updated Java and removed old version. OTL, SecurityCheck and TFC complete. ESET is still scanning so I figured I'd start posting logs.

All processes killed
========== OTL ==========
Service vsdatant stopped successfully!
Service vsdatant deleted successfully!
C:\WINDOWS\system32\vsdatant.sys moved successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}\ deleted successfully.
Registry value HKEY_USERS\S-1-5-21-1462568332-4199252485-2925739891-42578\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{06E58E5E-F8CB-4049-991E-A41C03BD419E} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{06E58E5E-F8CB-4049-991E-A41C03BD419E}\ not found.
Registry key HKEY_USERS\S-1-5-21-1462568332-4199252485-2925739891-42578\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\microsoftonline.com\ deleted successfully.
Registry key HKEY_USERS\S-1-5-21-1462568332-4199252485-2925739891-42578\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\wellcare.com\edi\ deleted successfully.
Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
C:\WINDOWS\Downloaded Program Files\gp.inf not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
C:\WINDOWS\msdownld.tmp folder deleted successfully.
C:\WINDOWS\SET1C.tmp deleted successfully.
C:\WINDOWS\SET1F.tmp deleted successfully.
C:\WINDOWS\SET2B.tmp deleted successfully.
C:\WINDOWS\SET3.tmp deleted successfully.
C:\WINDOWS\SET4.tmp deleted successfully.
C:\WINDOWS\SET8.tmp deleted successfully.
C:\WINDOWS\System32\CONFIG.TMP deleted successfully.
C:\Documents and Settings\All Users\Application Data\~18210596r moved successfully.
C:\Documents and Settings\patricia.r.hall\Desktop\Windows XP Restore.lnk moved successfully.
C:\Documents and Settings\All Users\Application Data\~18210596 moved successfully.
C:\Documents and Settings\All Users\Application Data\18210596 moved successfully.
C:\Documents and Settings\All Users\Application Data\Alwil Software\Avast5\spool\suspic folder moved successfully.
C:\Documents and Settings\All Users\Application Data\Alwil Software\Avast5\spool folder moved successfully.
C:\Documents and Settings\All Users\Application Data\Alwil Software\Avast5\sounds\1033 folder moved successfully.
C:\Documents and Settings\All Users\Application Data\Alwil Software\Avast5\sounds folder moved successfully.
C:\Documents and Settings\All Users\Application Data\Alwil Software\Avast5\report folder moved successfully.
C:\Documents and Settings\All Users\Application Data\Alwil Software\Avast5\moved folder moved successfully.
C:\Documents and Settings\All Users\Application Data\Alwil Software\Avast5\log folder moved successfully.
C:\Documents and Settings\All Users\Application Data\Alwil Software\Avast5\journal folder moved successfully.
C:\Documents and Settings\All Users\Application Data\Alwil Software\Avast5\integ folder moved successfully.
C:\Documents and Settings\All Users\Application Data\Alwil Software\Avast5\HtmlData folder moved successfully.
C:\Documents and Settings\All Users\Application Data\Alwil Software\Avast5\fw folder moved successfully.
C:\Documents and Settings\All Users\Application Data\Alwil Software\Avast5\chest folder moved successfully.
C:\Documents and Settings\All Users\Application Data\Alwil Software\Avast5\backup folder moved successfully.
C:\Documents and Settings\All Users\Application Data\Alwil Software\Avast5\arpot\TEMP folder moved successfully.
C:\Documents and Settings\All Users\Application Data\Alwil Software\Avast5\arpot folder moved successfully.
C:\Documents and Settings\All Users\Application Data\Alwil Software\Avast5 folder moved successfully.
C:\Documents and Settings\All Users\Application Data\Alwil Software folder moved successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus\\DisableMonitoring deleted successfully.
========== FILES ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 78991 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32835 bytes

User: michael.hochradel
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: patricia.hall
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 80370183 bytes
->Flash cache emptied: 4193 bytes

User: patricia.hallold
->Temp folder emptied: 132505126 bytes
->Temporary Internet Files folder emptied: 89903565 bytes
->Google Chrome cache emptied: 6184388 bytes
->Flash cache emptied: 6776 bytes

User: patricia.r.hall
->Temp folder emptied: 21635367 bytes
->Temporary Internet Files folder emptied: 928207600 bytes
->Java cache emptied: 3972276 bytes
->FireFox cache emptied: 4288865 bytes
->Flash cache emptied: 148165 bytes

User: PATRIC~1~HAL

User: srv-altiris.RTI
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: TEST~1~USE

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 439 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 469056 bytes

Total Files Cleaned = 1,209.00 mb

[EMPTYFLASH]

User: Administrator

User: All Users

User: Default User

User: LocalService

User: michael.hochradel

User: NetworkService

User: patricia.hall
->Flash cache emptied: 0 bytes

User: patricia.hallold
->Flash cache emptied: 0 bytes

User: patricia.r.hall
->Flash cache emptied: 0 bytes

User: PATRIC~1~HAL

User: srv-altiris.RTI

User: TEST~1~USE

Total Flash Files Cleaned = 0.00 mb

Error: Unable to interpret <[Reboot]•Then click the Run Fix button at the top> in the current context!
Error: Unable to interpret <•Let the program run unhindered, reboot the PC when it is done> in the current context!

OTL by OldTimer - Version 3.2.24.0 log created on 06122011_190644

Files\Folders moved on Reboot...
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.IE5\A1XEW5ZD\sh44[1].html moved successfully.
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.IE5\7JZRMBH0\topic166419[3].html moved successfully.
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully.

Registry entries deleted on Reboot...

CHECKUP LOG
Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 3
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Enabled!
Symantec Endpoint Protection
Antivirus out of date!
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
Java(TM) 6 Update 26
Out of date Java installed!
Adobe Flash Player
Adobe Reader 8.2.5
Out of date Adobe Reader installed!
Mozilla Firefox (3.6.6)
````````````````````````````````
Process Check:
objlist.exe by Laurent
Norton ccSvcHst.exe
Microsoft Online Services Sign In SignIn.exe
``````````End of Log````````````

Broni · Jun 12, 2011

Update Adobe Reader

You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions.
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

VirusMagnet · Jun 12, 2011

ESET Online Scanner didn't produce a log, stated no threats found. I've updated Adobe and in the process of removing the old version.

Broni · Jun 12, 2011

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

Then click the Run Fix button at the top
Let the program run unhindered, reboot the PC when it is done
Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

Double-click OTL.exe to start the program.
Close all other programs apart from OTL as this step will require a reboot
On the OTL main screen, press the CLEANUP button
Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. Run defrag at your convenience.

11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

12. Please, let me know, how your computer is doing.

VirusMagnet · Jun 12, 2011

YAY!!! Thank you so much! I can work tomorrow!!!

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 56466 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: michael.hochradel
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: patricia.hall
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: patricia.hallold
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: patricia.r.hall
->Temp folder emptied: 290483 bytes
->Temporary Internet Files folder emptied: 51867490 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 456 bytes

User: PATRIC~1~HAL

User: srv-altiris.RTI
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: TEST~1~USE

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 483 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 2599 bytes

Total Files Cleaned = 50.00 mb

[EMPTYFLASH]

User: Administrator

User: All Users

User: Default User
->Flash cache emptied: 0 bytes

User: LocalService

User: michael.hochradel

User: NetworkService

User: patricia.hall
->Flash cache emptied: 0 bytes

User: patricia.hallold
->Flash cache emptied: 0 bytes

User: patricia.r.hall
->Flash cache emptied: 0 bytes

User: PATRIC~1~HAL

User: srv-altiris.RTI

User: TEST~1~USE

Total Flash Files Cleaned = 0.00 mb

Restore points cleared and new OTL Restore Point set!

OTL by OldTimer - Version 3.2.24.0 log created on 06122011_224525

Files\Folders moved on Reboot...
C:\Documents and Settings\patricia.r.hall\Local Settings\Temp\ExchangePerflog_8484fa31ddf67f36a1bbb30f.dat moved successfully.
File\Folder C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.Word\~WRF{80E7E243-CAC5-425F-A842-CB18269D2C7D}.tmp not found!
File\Folder C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.Word\~WRS{068E02D1-7AEE-4998-A25F-0193531E35F4}.tmp not found!
File\Folder C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.Word\~WRS{3DFB1608-BBBC-47A7-A916-AAC083EAD03C}.tmp not found!
File\Folder C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.Word\~WRS{469EAEEE-4037-4650-9D1C-850240066107}.tmp not found!
File\Folder C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.Word\~WRS{85B964AA-984A-4220-AB48-F8EF001FFC54}.tmp not found!
File\Folder C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.Word\~WRS{971F4178-ECF1-409D-A0AD-36382EB9ACAF}.tmp not found!
File\Folder C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.Word\~WRS{A8A7D339-039F-4172-AA74-28AED81AACE7}.tmp not found!
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.IE5\Z74GKMZI\activityi;src=2250776;type=home;cat=home;u16=US;ord=22907135[1].htm moved successfully.
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.IE5\Z74GKMZI\ads[3].htm moved successfully.
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.IE5\Z74GKMZI\hotels_com[1].htm moved successfully.
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.IE5\Z74GKMZI\if-topnav-searchbar[1].htm moved successfully.
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.IE5\M99O6OFU\blank[1].html moved successfully.
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.IE5\M99O6OFU\bonus-points[1].htm moved successfully.
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.IE5\M99O6OFU\hotels[1].htm moved successfully.
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.IE5\M99O6OFU\like[1].htm moved successfully.
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.IE5\L800C12M\activityi;src=3035639;type=shpuprom;cat=shopu331;ord=2200033799[1].htm moved successfully.
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.IE5\L800C12M\activityi;src=3035639;type=shpuprom;cat=shopu331;ord=4985260884352[1].htm moved successfully.
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.IE5\L800C12M\ads[4].htm moved successfully.
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.IE5\L800C12M\TPID=42&LOCATION=HOME&SUBLOCATION=SEARCH&PLACEMENT=CCOL1&LANGID=1033[1].htm moved successfully.
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.IE5\KYYCU8QZ\59b8038e62f9f167658e77c77ebf6adc[1].htm moved successfully.
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.IE5\KYYCU8QZ\activityi;src=2824997;type=sears800;cat=sears811;ord=1;num=6693790694345[1].htm moved successfully.
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.IE5\KYYCU8QZ\ads[4].htm moved successfully.
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.IE5\KYYCU8QZ\blank[1].html moved successfully.
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.IE5\KYYCU8QZ\sh44[1].html moved successfully.
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.IE5\KYYCU8QZ\showthread[1].htm moved successfully.
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\Content.IE5\KYYCU8QZ\v_10153_12605_Jewelry[1].htm moved successfully.
C:\Documents and Settings\patricia.r.hall\Local Settings\Temporary Internet Files\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully.

Registry entries deleted on Reboot...

Broni · Jun 12, 2011

Way to go!!

Good luck and stay safe

VirusMagnet · Jun 12, 2011

[Solved] Windows XP Restore Virus/failed hard drive -7 step logs attached

I went to mywot.com as suggested and the computer screen flashed blue, then black (Windows XP was highlighted) and then the computer restarted. It was too quick for me to see much else. Should I be concerned? It has done that once before.

Broni · Jun 12, 2011

I'm really not sure, what to tell you.
Not an infection, that's for sure...

VirusMagnet · Jun 13, 2011

Hey, the computer is clean. That is all I can ask for. Thank you so much. You were a tremendous help!

Broni · Jun 13, 2011

You're very welcome

Solved Windows XP Restore Virus/failed hard drive -7 step logs attached

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