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Weekend Open Forum: How much is your cell phone bill?
- I just got off the phone with AT&T after noticing that my monthly bill had increased by $10. The charge was coming from one of those scam SMS message companies and I was promptly given a refund. That got me…
FCC launches 'bill shock' website to educate wireless consumers
- The Federal Communications Commission has launched a website designed to educate consumers regarding unexpected mobile phone charges collectively referred to as bill shock. The website keeps track of which major US carriers alert their customers as they approach thresholds that…
FCC, wireless carriers strike deal to end 'bill shock'
- Major wireless service providers in the U.S. have struck a deal with the Federal Communications Commission to warn customers about impending overage charges for voice, text and data use. Under the voluntary industry guidelines, developed under the threat of new…
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