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warranty articles


AppleCare Protection Plan to receive major overhaul later this year

AppleCare Protection Plan to receive major overhaul later this year
  • Posted May 13, 2013, 8:30 AM by Shawn Knight | Filed in Apple
  • Big changes are in store for AppleCare as Cupertino is reportedly planning to overhaul the servicing program starting this fall. Apple Vice President Tara revealed the new policies during a recent town hall meeting according to an unnamed Apple employee…

Apple to settle water damage warranty lawsuit for $53 million

Apple to settle water damage warranty lawsuit for $53 million
  • Posted April 12, 2013, 11:00 AM by Jose Vilches | Filed in Apple, Industry News
  • Apple has agreed to pay a $53 million settlement on a class action accusing the company of denying repairs for some of its mobile devices while they were still under warranty. The payout covers the original iPhone, the iPhone 3G,…

Apple faces more heat over misleading warranty info in EU, Australia

Apple faces more heat over misleading warranty info in EU, Australia
  • Posted March 21, 2013, 6:00 PM by Matthew DeCarlo | Filed in Apple, Industry News
  • EU Justice Commissioner Viviane Reding called for closer monitoring of Apple's retail practices on Tuesday, citing concerns over the company's ongoing failure to inform consumers about their warranty rights. Under EU law, companies are required to provide a minimum warranty…

MacBook Pro owner beats Apple in court over faulty 8600M GT

MacBook Pro owner beats Apple in court over faulty 8600M GT
  • Posted April 20, 2012, 8:00 AM by Matthew DeCarlo | Filed in Apple, Industry News
  • In an inspiring tale, one Seattle blogger recently defeated America's most valuable tech company in court with little more than wit and determination. A few years ago, Apple (like many other system makers) shipped notebooks with defective Nvidia graphics processors. MacBook…

EVGA launches simplified serial-based global warranty program

EVGA launches simplified serial-based global warranty program
  • Posted April 3, 2012, 6:00 PM by Matthew DeCarlo | Filed in Hardware
  • EVGA has announced a revamped warranty program that promises to improve services for both first and secondhand shoppers. Instead of issuing warranties to buyers and requiring them to register their graphics cards and motherboards, EVGA's warranty is now bound to…

Italy fines Apple $1.2 million for misleading warranty policy

Italy fines Apple $1.2 million for misleading warranty policy
  • Posted December 27, 2011, 6:00 PM by Matthew DeCarlo | Filed in Apple
  • Italy's Antitrust Authority has fined Apple €900,000 (some $1.2 million) today for misleading consumers. The country launched an investigation following complaints of "unfair commercial practices" related to product warranties. Apple sells its products with a standard one-year warranty...

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